Question 1

____ focus on employee learning of desired work behaviors.

Accepted Answer

A)  Contingency theories 
B)  Situational theories 
C)  Content theories 
D)  Process theories 
E)  Reinforcement theories 
A)  Contingency theories 
B)  Situational theories 
C)  Content theories 
D)  Process theories 
E)  Reinforcement theories

Question 2

Motivation increases, according to the expectancy theory, when the worker believes that the successful performance will result by putting effort into a given task. This is called E-P expectancy.

Accepted Answer

A) True 
 B)False

Question 3

On the continuum of empowerment, employees who are self-managed

Accepted Answer

A)  give input. 
B)  participate in decisions. 
C)  are responsible for decision process and strategy. 
D)  have no decision discretion. 
E)  make decisions. 
A)  give input. 
B)  participate in decisions. 
C)  are responsible for decision process and strategy. 
D)  have no decision discretion. 
E)  make decisions.

Question 4

Factors that involve the presence or absence of job dissatisfiers, such as working conditions or pay, are known as ____________________.

Accepted Answer

The answer of Factors that involve the presence or absence...

Question 5

Abbi works at Railroad Ties. Her bosses continually indicate that her motivational level is low. Abbi agrees, but is unwilling to work harder until the company changes the types of reward it offers its employees. Which of the following is low for Abbi?

Accepted Answer

A)  E -> P expectancy 
B)  O -> P expectancy 
C)  Valence 
D)  Motivators 
E)  O -> E indicators 
A)  E -> P expectancy 
B)  O -> P expectancy 
C)  Valence 
D)  Motivators 
E)  O -> E indicators

Question 6

Kara and Simon are both middle managers at Gotcha International. Kara is dissatisfied because she knows that Simon makes more in salary even though, in Kara's opinion, she works longer hours than he does. If Kara wishes to reduce this perceived inequity, what should she do?

Accepted Answer

A)  She could reduce the number of hours she works. 
B)  She could increase her level of absenteeism. 
C)  She could ask for a raise. 
D)  All of these. 
E)  Only she could reduce the number of hours she works and she could ask for a raise. 
A)  She could reduce the number of hours she works. 
B)  She could increase her level of absenteeism. 
C)  She could ask for a raise. 
D)  All of these. 
E)  Only she could reduce the number of hours she works and she could ask for a raise.

Question 7

____________________ is the name given to the set of techniques by which reinforcement theory is used to modify human behavior.

Accepted Answer

Behavior m

Question 8

Herzberg's two-factor theory divides work-related needs into two categories: hygiene factors and reward factors.

Accepted Answer

A) True 
 B)False

Question 9

A need for power, a need for accomplishment and a need for superior power is proposed by David McClelland's acquired needs theory.

Accepted Answer

A) True 
 B)False

Question 10

A high need for power often is associated with successful attainment of top levels in the organizational hierarchy.

Accepted Answer

A) True 
 B)False

Question 11

Daisy tried to apply the job characteristics model to her workforce, but it only worked for some of her employees. Which of the following may be a reason why it did not work for everyone?

Accepted Answer

A)  Some of her employees are lazy. 
B)  Some of her employees are low in growth-need strength. 
C)  Some of her employees have a low need for power. 
D)  All of her employees have high growth-needs. 
E)  Some of her employees have low affiliation needs. 
A)  Some of her employees are lazy. 
B)  Some of her employees are low in growth-need strength. 
C)  Some of her employees have a low need for power. 
D)  All of her employees have high growth-needs. 
E)  Some of her employees have low affiliation needs.

Question 12

The degree to which the job is perceived as important and having an impact on the company or customers refers to task significance.

Accepted Answer

A) True 
 B)False

Question 13

Extrinsic rewards is the satisfaction a person receives in the process of performing a particular action.

Accepted Answer

A) True 
 B)False

Question 14

List the four content theories discussed in your text.

Accepted Answer

The four are (1) hierarchy of

Question 15

The assumption that positively reinforced behavior tends to be repeated is the basis for the ____________________.

Accepted Answer

The answer of The assumption that positively reinforced behavior tends...

Question 16

____________________ combines a series of tasks into one new, broader job.

Accepted Answer

The answer of ____________________ combines a series of tasks into...

Question 17

The group of theories that explain how employees meet their needs and determine their success are called process theories.

Accepted Answer

A) True 
 B)False

Question 18

According to Herzberg, ____ is an example of a hygiene factor.

Accepted Answer

A)  achievement 
B)  recognition 
C)  pay 
D)  responsibility 
E)  opportunity for growth 
A)  achievement 
B)  recognition 
C)  pay 
D)  responsibility 
E)  opportunity for growth

Question 19

Bruce publicly praises his employees when they have achieved their goals. Bruce hopes this will increase the likelihood of goal achievement in the future. This is an example of

Accepted Answer

A)  extinction. 
B)  negative reinforcement. 
C)  avoidance learning. 
D)  positive reinforcement. 
E)  none of these. 
A)  extinction. 
B)  negative reinforcement. 
C)  avoidance learning. 
D)  positive reinforcement. 
E)  none of these.

Question 20

While job ____ can lead to greater task efficiencies, it has failed as a motivational technique.

Accepted Answer

A)  rotation 
B)  enlargement 
C)  simplification 
D)  characteristics 
E)  enrichment 
A)  rotation 
B)  enlargement 
C)  simplification 
D)  characteristics 
E)  enrichment

____ focus on employee learning of desired work behaviors.

Motivation increases, according to the expectancy theory, when the worker believes that the successful performance will result by putting effort into a given task. This is called E-P expectancy.

On the continuum of empowerment, employees who are self-managed

Factors that involve the presence or absence of job dissatisfiers, such as working conditions or pay, are known as ____________________.

Abbi works at Railroad Ties. Her bosses continually indicate that her motivational level is low. Abbi agrees, but is unwilling to work harder until the company changes the types of reward it offers its employees. Which of the following is low for Abbi?

Kara and Simon are both middle managers at Gotcha International. Kara is dissatisfied because she knows that Simon makes more in salary even though, in Kara's opinion, she works longer hours than he does. If Kara wishes to reduce this perceived inequity, what should she do?

____________________ is the name given to the set of techniques by which reinforcement theory is used to modify human behavior.

Herzberg's two-factor theory divides work-related needs into two categories: hygiene factors and reward factors.

A need for power, a need for accomplishment and a need for superior power is proposed by David McClelland's acquired needs theory.

A high need for power often is associated with successful attainment of top levels in the organizational hierarchy.

Daisy tried to apply the job characteristics model to her workforce, but it only worked for some of her employees. Which of the following may be a reason why it did not work for everyone?

The degree to which the job is perceived as important and having an impact on the company or customers refers to task significance.

Extrinsic rewards is the satisfaction a person receives in the process of performing a particular action.

List the four content theories discussed in your text.

The assumption that positively reinforced behavior tends to be repeated is the basis for the ____________________.

____________________ combines a series of tasks into one new, broader job.

The group of theories that explain how employees meet their needs and determine their success are called process theories.

According to Herzberg, ____ is an example of a hygiene factor.

Bruce publicly praises his employees when they have achieved their goals. Bruce hopes this will increase the likelihood of goal achievement in the future. This is an example of

While job ____ can lead to greater task efficiencies, it has failed as a motivational technique.

Innovative Management for Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Dynamics of Behavior in Organizations

Leadership

Managing Communication

Leading Teams

Managing Quality and Performance

Managing the Value Chain, Information Technology, and E-Business

Managing Small Business Start-Ups

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Exam 15: Motivating Employees

____ focus on employee learning of desired work behaviors.

Motivation increases, according to the expectancy theory, when the worker believes that the successful performance will result by putting effort into a given task. This is called E-P expectancy.

On the continuum of empowerment, employees who are self-managed

Factors that involve the presence or absence of job dissatisfiers, such as working conditions or pay, are known as ____________________.

Abbi works at Railroad Ties. Her bosses continually indicate that her motivational level is low. Abbi agrees, but is unwilling to work harder until the company changes the types of reward it offers its employees. Which of the following is low for Abbi?

Kara and Simon are both middle managers at Gotcha International. Kara is dissatisfied because she knows that Simon makes more in salary even though, in Kara's opinion, she works longer hours than he does. If Kara wishes to reduce this perceived inequity, what should she do?

____________________ is the name given to the set of techniques by which reinforcement theory is used to modify human behavior.

Herzberg's two-factor theory divides work-related needs into two categories: hygiene factors and reward factors.

A need for power, a need for accomplishment and a need for superior power is proposed by David McClelland's acquired needs theory.

A high need for power often is associated with successful attainment of top levels in the organizational hierarchy.

Daisy tried to apply the job characteristics model to her workforce, but it only worked for some of her employees. Which of the following may be a reason why it did not work for everyone?

The degree to which the job is perceived as important and having an impact on the company or customers refers to task significance.

Extrinsic rewards is the satisfaction a person receives in the process of performing a particular action.

List the four content theories discussed in your text.

The assumption that positively reinforced behavior tends to be repeated is the basis for the ____________________.

____________________ combines a series of tasks into one new, broader job.

The group of theories that explain how employees meet their needs and determine their success are called process theories.

According to Herzberg, ____ is an example of a hygiene factor.

Bruce publicly praises his employees when they have achieved their goals. Bruce hopes this will increase the likelihood of goal achievement in the future. This is an example of

While job ____ can lead to greater task efficiencies, it has failed as a motivational technique.

Innovative Management for Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Dynamics of Behavior in Organizations

Leadership

Managing Communication

Leading Teams

Managing Quality and Performance

Managing the Value Chain, Information Technology, and E-Business

Managing Small Business Start-Ups

Filters