Question 1

Current employees, management, and especially corporate culture are part of an organization's internal environment.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following rules, according to Manager's Shoptalk in Chapter 3, is about forging an emotional bond?

Accepted Answer

A)  Don't skip the small talk 
B)  Business is always personal 
C)  Remember that relationships are not short-term 
D)  Make contact frequently 
E)  Be efficient with use of time 
A)  Don't skip the small talk 
B)  Business is always personal 
C)  Remember that relationships are not short-term 
D)  Make contact frequently 
E)  Be efficient with use of time

Question 3

Molly Madison received "The Employee of the Month" Award at Internal Workings Remodeling Service in April. Molly would be considered a part of which of these for Internal Workings?

Accepted Answer

A)  General environment 
B)  Task environment 
C)  Economic environment 
D)  Internal environment 
E)  Political activity 
A)  General environment 
B)  Task environment 
C)  Economic environment 
D)  Internal environment 
E)  Political activity

Question 4

The ____ of the external environment represents events originating in foreign countries as well as opportunities for American companies in other countries.

Accepted Answer

A)  National dimension 
B)  Global dimension 
C)  International dimension 
D)  Japan's dimension 
E)  U.S. dimension 
A)  National dimension 
B)  Global dimension 
C)  International dimension 
D)  Japan's dimension 
E)  U.S. dimension

Question 5

A sales executive for General Motors fills an essential boundary-spanning role.

Accepted Answer

A) True 
 B)False

Question 6

____ is a part of an organization's internal environment.

Accepted Answer

A)  Its customers 
B)  Its salespeople 
C)  The consumer price index 
D)  Its suppliers 
E)  Its competitors 
A)  Its customers 
B)  Its salespeople 
C)  The consumer price index 
D)  Its suppliers 
E)  Its competitors

Question 7

Given the increasing environmental uncertainty, managers in partnering organizations are shifting from a partnership orientation to an adversarial orientation.

Accepted Answer

A) True 
 B)False

Question 8

Other organizations in the same industry or type of business that provide goods or services to the same set of customers are referred to as suppliers.

Accepted Answer

A) True 
 B)False

Question 9

Symbols, stories, and heroes are important because they

Accepted Answer

A)  entertain executive level management. 
B)  address the concerns of government. 
C)  acquaint customers to the organization. 
D)  communicate the significant values of an organization. 
E)  give employees something to talk about. 
A)  entertain executive level management. 
B)  address the concerns of government. 
C)  acquaint customers to the organization. 
D)  communicate the significant values of an organization. 
E)  give employees something to talk about.

Question 10

Kristen's Jewelry Shop has just hired a comparative shopper to visit other local jewelry stores to gain product pricing information. What strategy is this describing?

Accepted Answer

A)  Boundary-spanning roles 
B)  A flexible structure 
C)  Unfair practice 
D)  Increase planning and forecasting 
E)  Joint venture 
A)  Boundary-spanning roles 
B)  A flexible structure 
C)  Unfair practice 
D)  Increase planning and forecasting 
E)  Joint venture

Question 11

The ____________________ dimension includes government regulations at the local, state, and federal levels.

Accepted Answer

legal-poli

Question 12

An achievement culture is found in an environment that is dynamic and requires high-risk decision-making.

Accepted Answer

A) True 
 B)False

Question 13

When an organization pays little attention to cultural values and instead focuses on business results, success will be difficult to sustain in the long run.

Accepted Answer

A) True 
 B)False

Question 14

____ environment consists of demographic factors, such as population density.

Accepted Answer

A)  Technological 
B)  Sociocultural 
C)  Legal-political 
D)  Internal 
E)  Economic 
A)  Technological 
B)  Sociocultural 
C)  Legal-political 
D)  Internal 
E)  Economic

Question 15

A(n) ____________________ is a narrative based on true events that is repeated frequently and shared among organizational employees.

Accepted Answer

The answer of A(n) ____________________ is a narrative based on...

Question 16

____ plays a key role in creating an organizational climate that enables learning and innovative responses to threats from the external environment, challenging new opportunities, or organizational crises.

Accepted Answer

A)  Mission statement 
B)  Vision statement 
C)  Competitive intelligence 
D)  Employee training 
E)  Corporate culture 
A)  Mission statement 
B)  Vision statement 
C)  Competitive intelligence 
D)  Employee training 
E)  Corporate culture

Question 17

Define the organizational task environment. List the four things this environment includes that could influence an organization.

Accepted Answer

The external organizational environment

Question 18

Based on the notion that organizations are dealing with a very turbulent and uncertain external environment, more organizations are requiring ____ to perform boundary-spanning activities.

Accepted Answer

A)  top leaders 
B)  middle managers 
C)  line managers 
D)  all employees 
E)  suppliers 
A)  top leaders 
B)  middle managers 
C)  line managers 
D)  all employees 
E)  suppliers

Question 19

All of the following are types of corporate cultures except

Accepted Answer

A)  adaptability culture. 
B)  clan culture. 
C)  consistency culture. 
D)  involvement culture. 
E)  achievement culture. 
A)  adaptability culture. 
B)  clan culture. 
C)  consistency culture. 
D)  involvement culture. 
E)  achievement culture.

Question 20

Symbols, stories, heroes, slogans, and ceremonies combine to create an organization's culture.

Accepted Answer

A) True 
 B)False

Current employees, management, and especially corporate culture are part of an organization's internal environment.

Which of the following rules, according to Manager's Shoptalk in Chapter 3, is about forging an emotional bond?

Molly Madison received "The Employee of the Month" Award at Internal Workings Remodeling Service in April. Molly would be considered a part of which of these for Internal Workings?

The ____ of the external environment represents events originating in foreign countries as well as opportunities for American companies in other countries.

A sales executive for General Motors fills an essential boundary-spanning role.

____ is a part of an organization's internal environment.

Given the increasing environmental uncertainty, managers in partnering organizations are shifting from a partnership orientation to an adversarial orientation.

Other organizations in the same industry or type of business that provide goods or services to the same set of customers are referred to as suppliers.

Symbols, stories, and heroes are important because they

Kristen's Jewelry Shop has just hired a comparative shopper to visit other local jewelry stores to gain product pricing information. What strategy is this describing?

The ____________________ dimension includes government regulations at the local, state, and federal levels.

An achievement culture is found in an environment that is dynamic and requires high-risk decision-making.

When an organization pays little attention to cultural values and instead focuses on business results, success will be difficult to sustain in the long run.

____ environment consists of demographic factors, such as population density.

A(n) ____________________ is a narrative based on true events that is repeated frequently and shared among organizational employees.

____ plays a key role in creating an organizational climate that enables learning and innovative responses to threats from the external environment, challenging new opportunities, or organizational crises.

Define the organizational task environment. List the four things this environment includes that could influence an organization.

Based on the notion that organizations are dealing with a very turbulent and uncertain external environment, more organizations are requiring ____ to perform boundary-spanning activities.

All of the following are types of corporate cultures except

Symbols, stories, heroes, slogans, and ceremonies combine to create an organization's culture.

Innovative Management for Turbulent Times

The Evolution of Management Thinking

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Dynamics of Behavior in Organizations

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing the Value Chain, Information Technology, and E-Business

Managing Small Business Start-Ups

Filters

Exam 3: The Environment and Corporate Culture

Current employees, management, and especially corporate culture are part of an organization's internal environment.

Which of the following rules, according to Manager's Shoptalk in Chapter 3, is about forging an emotional bond?

Molly Madison received "The Employee of the Month" Award at Internal Workings Remodeling Service in April. Molly would be considered a part of which of these for Internal Workings?

The ____ of the external environment represents events originating in foreign countries as well as opportunities for American companies in other countries.

A sales executive for General Motors fills an essential boundary-spanning role.

____ is a part of an organization's internal environment.

Given the increasing environmental uncertainty, managers in partnering organizations are shifting from a partnership orientation to an adversarial orientation.

Other organizations in the same industry or type of business that provide goods or services to the same set of customers are referred to as suppliers.

Symbols, stories, and heroes are important because they

Kristen's Jewelry Shop has just hired a comparative shopper to visit other local jewelry stores to gain product pricing information. What strategy is this describing?

The ____________________ dimension includes government regulations at the local, state, and federal levels.

An achievement culture is found in an environment that is dynamic and requires high-risk decision-making.

When an organization pays little attention to cultural values and instead focuses on business results, success will be difficult to sustain in the long run.

____ environment consists of demographic factors, such as population density.

A(n) ____________________ is a narrative based on true events that is repeated frequently and shared among organizational employees.

____ plays a key role in creating an organizational climate that enables learning and innovative responses to threats from the external environment, challenging new opportunities, or organizational crises.

Define the organizational task environment. List the four things this environment includes that could influence an organization.

Based on the notion that organizations are dealing with a very turbulent and uncertain external environment, more organizations are requiring ____ to perform boundary-spanning activities.

All of the following are types of corporate cultures except

Symbols, stories, heroes, slogans, and ceremonies combine to create an organization's culture.

Innovative Management for Turbulent Times

The Evolution of Management Thinking

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Dynamics of Behavior in Organizations

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing the Value Chain, Information Technology, and E-Business

Managing Small Business Start-Ups

Filters