Exam 3: The Environment and Corporate Culture

The international dimension includes scientific and technological advancements in a specific industry as well as in society at large.

The ____ environment represents the outer layer of the environment and affects organizations ____.

According to Unlocking Innovative Solutions Through People in Chapter 3, the Brazil-based Semco Corp. was revived when the president turned control over to the employees.

People and organizations that provide raw materials the organization uses to produce its output are called ____________________.

Included in a(n) ____________________ environment are sectors that have a direct working relationships with the organization, among customers, competitors, suppliers, and the labor market.

A(n) ____________________ defines and uses signals and symbols to influence corporate culture.

In a study by Kotter and Haskett evidence is provided to support the claim that ____ is important for performance.

Culture can be defined as

____ is a narrative based on true event that is repeated frequently and shared by organizational employees.

Roles assumed by people that link the organization with the external environment are called ____________________ roles.

More organizations are requiring all employees to perform boundary-spanning because of environmental turbulence and uncertainty.

Culture tends to differ between ____, but appears similar within ____.

____ system draws resources from the external environment and releases goods and services back to it.

Companies can reduce boundaries and increase collaboration with other organizations by creating

____________________ plays a key role in creating an organizational climate that enables learning and innovative responses to threats from the external environment, challenging new opportunities, or organizational crises.

Which of the following roles are assumed by people and/or departments that link and coordinate the organization with key elements in the external environment?

The outer layer, the general environment, is widely dispersed and affects organizations directly.

The deeds of ____________________ are extraordinary, but not so extraordinary that other employees cannot perform the same deeds.

The task environmental dimension includes all elements that occur naturally on earth, including plants, animals, rocks, and natural resources such as air, water, and climate.

____________________ are organizations in the same industry that provide goods or services to the same set of customers.