Exam 1: Understanding Behavior, Human Relations, and Performance

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What are the myths about human relations? Explain.

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Of the three ways to handle human relations problems, which ones are the easiest and hardest for you?

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In your own words, explain why human relations skills are important to you. How will they help you in your career?

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Give a specific example, personal if possible, that supports the total person approach. Explain how an individual's job performance was affected by off-the-job problems.

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_____ introduced transactional analysis during the 1960s.

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