Question 1

Explain the interrelationships of efficiency and effectiveness IT metrics.

Accepted Answer

Efficiency IT metrics focus on technolog

Question 2

Who is responsible for ensuring the security of business systems and developing strategies and safeguards against attacks by hackers and viruses?

Accepted Answer

A) Chief knowledge officer (CKO) 
B) Chief security office (CSO) 
C) Chief technology officer (CTO) 
D) Chief information officer (CIO) 
A) Chief knowledge officer (CKO) 
B) Chief security office (CSO) 
C) Chief technology officer (CTO) 
D) Chief information officer (CIO)

Question 3

Adam Nation holds an executive position at PH Corporation.He has an extensive understanding of networks and telecommunications.Adam is aware of the information-technology threats the company faces, and institutes security protocols and safeguards to secure the MIS systems at PH Corporation.Based on this description, what position does Adam hold?

Accepted Answer

A) Chief security officer (CSO) 
B) Chief technology officer (CTO) 
C) Chief data officer (CDO) 
D) Chief privacy officer (CPO) 
A) Chief security officer (CSO) 
B) Chief technology officer (CTO) 
C) Chief data officer (CDO) 
D) Chief privacy officer (CPO)

Question 4

What type of metrics includes number of prospective customers, number of new customers, and number of retained customers?

Accepted Answer

A) CRM metrics 
B) SCM metrics 
C) BPR metrics 
D) ERP metrics 
A) CRM metrics 
B) SCM metrics 
C) BPR metrics 
D) ERP metrics

Question 5

What do most companies measure to determine the success of their websites?

Accepted Answer

A) Throughput 
B) Speed 
C) Traffic 
D) Availability 
A) Throughput 
B) Speed 
C) Traffic 
D) Availability

Question 6

Jeremy Bridges is an executive for Green Web Designs, where his primary role is to ensure the security of business systems and develop strategies to protect the company from online viruses and hackers.What is Jeremy's role within the company?

Accepted Answer

A) Chief executive officer (CEO) 
B) Chief security officer (CSO) 
C) Chief procurement officer (CPO) 
D) Chief technology officer (CTO) 
A) Chief executive officer (CEO) 
B) Chief security officer (CSO) 
C) Chief procurement officer (CPO) 
D) Chief technology officer (CTO)

Question 7

The chief security officer (CSO) is responsible for ensuring the security of MIS systems and developing strategies and MIS safeguards against attacks from hackers and viruses.

Accepted Answer

A) True 
 B)False

Question 8

What type of metrics includes number of marketing campaigns, new customer retention rates, and number of feedbacks by marketing campaign?

Accepted Answer

A) CRM metrics 
B) SCM metrics 
C) BPR metrics 
D) ERP metrics 
A) CRM metrics 
B) SCM metrics 
C) BPR metrics 
D) ERP metrics

Question 9

Effectiveness MIS metrics include throughput, transaction speed, and system availability.

Accepted Answer

A) True 
 B)False

Question 10

What is the difference between the CIO and CDO of an organization?

Accepted Answer

A) The CIO is responsible for the data, regardless of the information system, the CDO is responsible for the information systems through which data is stored and processed. 
B) The CIO is responsible for the information systems through which data is stored and processed, the CDO is responsible for the data, regardless of the information system. 
C) The CIO is responsible for ensuring the throughput, speed, accuracy, availability, and reliability of an organizations information technology, the CDO is responsible for determining the types of information the enterprise will capture, retain, analyze, and share. 
D) The CIO is responsible for determining the types of information the enterprise will capture, retain, analyze, and share, the CDO is responsible for ensuring the throughput, speed, accuracy, availability, and reliability of an organizations information technology. 
A) The CIO is responsible for the data, regardless of the information system, the CDO is responsible for the information systems through which data is stored and processed. 
B) The CIO is responsible for the information systems through which data is stored and processed, the CDO is responsible for the data, regardless of the information system. 
C) The CIO is responsible for ensuring the throughput, speed, accuracy, availability, and reliability of an organizations information technology, the CDO is responsible for determining the types of information the enterprise will capture, retain, analyze, and share. 
D) The CIO is responsible for determining the types of information the enterprise will capture, retain, analyze, and share, the CDO is responsible for ensuring the throughput, speed, accuracy, availability, and reliability of an organizations information technology.

Question 11

Measuring the amount of website traffic is the best way to determine a website's success.

Accepted Answer

A) True 
 B)False

Question 12

What is the difference between existing MIS workplace knowledge and the knowledge required to fulfill business goals and strategies?

Accepted Answer

A) Off-site training 
B) MIS skills gap 
C) Social recruiting 
D) Information security 
A) Off-site training 
B) MIS skills gap 
C) Social recruiting 
D) Information security

Question 13

What could a manager use to measure the success of an MIS project?

Accepted Answer

A) Effectiveness MIS metrics, efficiency MIS metrics. 
B) Effectiveness MIS metrics, expert MIS metrics. 
C) Expert MIS metrics, executive MIS metrics. 
D) All of these. 
A) Effectiveness MIS metrics, efficiency MIS metrics. 
B) Effectiveness MIS metrics, expert MIS metrics. 
C) Expert MIS metrics, executive MIS metrics. 
D) All of these.

Question 14

The chief data office (CDO) is responsible for ensuring the throughput, speed, accuracy, availability, and reliability of an organization's information technology.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following describes the efficiency MIS metric of throughput?

Accepted Answer

A) The number of hours a system is available for users. 
B) The time it takes to respond to user interactions such as a mouse click. 
C) The amount of information that can travel through a system at any point in time. 
D) The ease with which people perform transactions and/or find information. 
A) The number of hours a system is available for users. 
B) The time it takes to respond to user interactions such as a mouse click. 
C) The amount of information that can travel through a system at any point in time. 
D) The ease with which people perform transactions and/or find information.

Question 16

Measuring the amount of website traffic is the best way to determine an organization's success.

Accepted Answer

A) True 
 B)False

Question 17

When analyzing the interrelationships between efficiency and effectiveness, where would a company ideally wants to operate?

Accepted Answer

A) With high efficiency 
B) The upper right-hand corner of the interrelationship graph 
C) With high effectiveness 
D) All of these 
A) With high efficiency 
B) The upper right-hand corner of the interrelationship graph 
C) With high effectiveness 
D) All of these

Question 18

The chief knowledge officer is responsible for collecting, maintaining, and distributing company knowledge.

Accepted Answer

A) True 
 B)False

Question 19

The chief knowledge officer is responsible for overseeing all uses of MIS and ensuring that MIS strategically aligns with business goals and objectives.

Accepted Answer

A) True 
 B)False

Question 20

What are measurements that evaluate results to determine whether a project is meeting its goals?

Accepted Answer

A) Models 
B) Metrics 
C) Benchmarks 
D) Genetic algorithms 
A) Models 
B) Metrics 
C) Benchmarks 
D) Genetic algorithms

Exam 4: Measuring the Success of Strategic Initiatives

Explain the interrelationships of efficiency and effectiveness IT metrics.

Who is responsible for ensuring the security of business systems and developing strategies and safeguards against attacks by hackers and viruses?

What type of metrics includes number of prospective customers, number of new customers, and number of retained customers?

What do most companies measure to determine the success of their websites?

Jeremy Bridges is an executive for Green Web Designs, where his primary role is to ensure the security of business systems and develop strategies to protect the company from online viruses and hackers.What is Jeremy's role within the company?

The chief security officer (CSO) is responsible for ensuring the security of MIS systems and developing strategies and MIS safeguards against attacks from hackers and viruses.

What type of metrics includes number of marketing campaigns, new customer retention rates, and number of feedbacks by marketing campaign?

Effectiveness MIS metrics include throughput, transaction speed, and system availability.

What is the difference between the CIO and CDO of an organization?

Measuring the amount of website traffic is the best way to determine a website's success.

What is the difference between existing MIS workplace knowledge and the knowledge required to fulfill business goals and strategies?

What could a manager use to measure the success of an MIS project?

The chief data office (CDO) is responsible for ensuring the throughput, speed, accuracy, availability, and reliability of an organization's information technology.

Which of the following describes the efficiency MIS metric of throughput?

Measuring the amount of website traffic is the best way to determine an organization's success.

When analyzing the interrelationships between efficiency and effectiveness, where would a company ideally wants to operate?

The chief knowledge officer is responsible for collecting, maintaining, and distributing company knowledge.

The chief knowledge officer is responsible for overseeing all uses of MIS and ensuring that MIS strategically aligns with business goals and objectives.

What are measurements that evaluate results to determine whether a project is meeting its goals?

Business Driven Technology

Identifying Competitive Advantages

Strategic Initiatives for Implementing Competitive Advantages

Organizational Structures That Support Strategic Initiatives

Valuing and Storing Organizational Information Databases

Accessing Organizational Information Data Warehouses

Understanding Big Data and Its Impact on Business

Enabling the Organization Decision Making

Extending the Organization Supply Chain Management

Building a Customer-Centric Organization Customer Relationship Management

Integrating the Organization From End to End Enterprise Resource Planning

Creating Innovative Organizations

E-business

Creating Collaborative Partnerships

Integrating Wireless Technology in Business

Developing Software to Streamline Operations

Methodologies for Supporting Agile Organizations

Managing Organizational Projects

B: Extension: A Business Basics

B: Extension: A Business Process

B: Extension: A Hardware and Software Basics

B: Extension: A Mis Infrastructures

B: Extension: A Networks and Telecommunications

B: Extension: A Information Security

B: Extension: A Ethics

B: Extension: A Operations Management

B: Extension: A Sustainable Mis Infrastructures

B: Extension: A Business Intelligence

B: Extension: A Global Information Systems

B: Extension: A Global Trends

Filters