Exam 4: Measuring the Success of Strategic Initiatives

Describe how an organization should determine the efficiency and effectiveness of its website.

Which of the following are the four common types of effectiveness MIS metrics?

Best practices are the most successful solutions or problem-solving methods that have been developed by a specific organization or industry.

Which of the following tracks the number of customers an organization touches for the first time and persuades to purchase its products or services?

Eric Eberly holds an executive position at Parker Industries.He has designed and implemented a system to collect, maintain, and share information across the many departments of Parker Industries.He's also instilled an updating protocol requiring department heads to keep the system up-to-date.Based on this description, what position does Eric hold?

Who is responsible for overseeing all uses of MIS and ensuring that MIS strategically aligns with business goals and objectives?

Which of the below represents an internal KPI that indicates the earning power of a project?

Which of the following includes the roles and responsibilities of the CDO?

Jason Charney is the CIO of Zapp Industries.Which of the following does not describe his primary responsibilities?

The chief intellectual property officer (CIPO) is responsible for collecting, maintaining, and distributing the organization's knowledge.

Efficiency MIS metrics focus on the extent to which a firm is using its resources in an optimal way, while effectiveness MIS metrics focus on _________.

The chief security officer is responsible for ensuring the security of business systems and developing strategies and safeguards against attacks from hackers and viruses.

Metrics are measurements that evaluate results to determine whether a project is meeting its goals.

As a manager for your company some of your responsibilities include measuring metrics and overseeing company strategies.You observe some critical success factors and see large increases in productivity.What would you suspect would be the primary reason for the large increases in productivity?

CSF's and KPI's are two core metrics used to evaluate results and measure the progress of a project for a business.Which of the below represents the acronyms for CSF and KPI?

Who is responsible for ensuring the ethical and legal use of information within a company?

CSFs and KPIs are the two core metrics used within a business to track progress or success.What is the relationship between CSFs and KPIs?

Common approaches to closing an MIS skills gap include social recruiting, off-site training, mentoring services, and competitive salaries.

Key performance indicators are the metrics a company uses to evaluate progress toward critical success factors.Which of the following represents a key performance indicator?

In many instances, an MIS job will remain unfilled for an extended period of time when an employer needs to hire someone who has a very specific set of skills.In recruiting lingo, such candidates are referred to as purple turtles.