Question 1

Communication flows in all directions with little concern for the formal hierarchy in:

Accepted Answer

A)  a mechanistic structure. 
B)  a centralized structure. 
C)  a formalized structure. 
D)  a functional structure. 
E)  an organic structure. 
A)  a mechanistic structure. 
B)  a centralized structure. 
C)  a formalized structure. 
D)  a functional structure. 
E)  an organic structure.

Question 2

A software design team performs work that has high variety and low analyzability.This team would work best with which of the following organizational structure characteristics?

Accepted Answer

A)  High formalization 
B)  Organic structure 
C)  Narrow span of control 
D)  Coordination through formal hierarchy 
E)  Mechanistic structure 
A)  High formalization 
B)  Organic structure 
C)  Narrow span of control 
D)  Coordination through formal hierarchy 
E)  Mechanistic structure

Question 3

Team-based organizational structures are usually found:

Accepted Answer

A)  in the manufacturing operations of larger divisionalized structures. 
B)  in Asia rather than North America. 
C)  in the professional support (e.g. accounting) units of larger functional structures. 
D)  in government departments and agencies. 
E)  as stand-alone organizations that apply no other organizational structures. 
A)  in the manufacturing operations of larger divisionalized structures. 
B)  in Asia rather than North America. 
C)  in the professional support (e.g. accounting) units of larger functional structures. 
D)  in government departments and agencies. 
E)  as stand-alone organizations that apply no other organizational structures.

Question 4

Functional structures tend to have higher dysfunctional conflict and poorer coordination across units than other forms of departmentalization.

Accepted Answer

A) True 
 B)False

Question 5

Larger organizations tend to:

Accepted Answer

A)  make greater use of standardization than do smaller firms. 
B)  have similar structures to smaller organizations. 
C)  operate without any form of departmentalization for long periods of time. 
D)  have all of these characteristics. 
E)  have none of these characteristics. 
A)  make greater use of standardization than do smaller firms. 
B)  have similar structures to smaller organizations. 
C)  operate without any form of departmentalization for long periods of time. 
D)  have all of these characteristics. 
E)  have none of these characteristics.

Question 6

Standardizing processes is less effective in nonroutine and complex work.

Accepted Answer

A) True 
 B)False

Question 7

Which of these statements about team-based organizational structures is FALSE?

Accepted Answer

A)  Team-based structures have very little formalization. 
B)  Team-based structures make extensive use of formal hierarchy as a coordinating mechanism. 
C)  Team-based structures improve communication and cooperation across skills and areas of expertise. 
D)  Team-based structures are usually more responsive and flexible than functional structures. 
E)  Team-based structures are usually found within larger divisionalized structures. 
A)  Team-based structures have very little formalization. 
B)  Team-based structures make extensive use of formal hierarchy as a coordinating mechanism. 
C)  Team-based structures improve communication and cooperation across skills and areas of expertise. 
D)  Team-based structures are usually more responsive and flexible than functional structures. 
E)  Team-based structures are usually found within larger divisionalized structures.

Question 8

Freer trade,advances in information technology,and more global customers are pressuring many large global companies to:

Accepted Answer

A)  shift away from geographically based to more client-based divisionalized structures. 
B)  increase direct supervision as the main coordinating mechanism. 
C)  shift away from divisionalized structures into functional structures. 
D)  disband their team-based structures in favour of simple structures. 
E)  shift from functional structures to geographically based divisionalized structures. 
A)  shift away from geographically based to more client-based divisionalized structures. 
B)  increase direct supervision as the main coordinating mechanism. 
C)  shift away from divisionalized structures into functional structures. 
D)  disband their team-based structures in favour of simple structures. 
E)  shift from functional structures to geographically based divisionalized structures.

Question 9

A steel manufacturing firm with about 1,000 employees operates in an environment that is simple and integrated (it makes a small number of steel products to a few key customers)but also dynamic and hostile (rapidly changing technology and customer needs with many competitors).Based on the environment in which this company operates,it would be more successful with:

Accepted Answer

A)  an organic structure. 
B)  a centralized structure. 
C)  a divisionalized structure. 
D)  a matrix structure. 
E)  a mechanistic structure. 
A)  an organic structure. 
B)  a centralized structure. 
C)  a divisionalized structure. 
D)  a matrix structure. 
E)  a mechanistic structure.

Question 10

Some types of matrix structure overlay a functional structure with:

Accepted Answer

A)  a network structure. 
B)  project teams. 
C)  a simple structure. 
D)  a mechanistic structure. 
E)  another functional structure. 
A)  a network structure. 
B)  project teams. 
C)  a simple structure. 
D)  a mechanistic structure. 
E)  another functional structure.

Question 11

For which type of environment should organizations adopt an organic structure?

Accepted Answer

A)  Munificent environments 
B)  Dynamic environments 
C)  Stable environments 
D)  Simple environments 
E)  Never; mechanistic structures are better than organic structures in all environments. 
A)  Munificent environments 
B)  Dynamic environments 
C)  Stable environments 
D)  Simple environments 
E)  Never; mechanistic structures are better than organic structures in all environments.

Question 12

An organization that wants to compete through innovation should:

Accepted Answer

A)  adopt an organic structure and make extensive use of informal communication to coordinate work. 
B)  centralize and formalize its organizational structure. 
C)  coordinate employees by writing up formal rules and procedures. 
D)  switch to a cost leadership strategy as quickly as possible. 
E)  adopt a mechanistic structure with functional departmentalization. 
A)  adopt an organic structure and make extensive use of informal communication to coordinate work. 
B)  centralize and formalize its organizational structure. 
C)  coordinate employees by writing up formal rules and procedures. 
D)  switch to a cost leadership strategy as quickly as possible. 
E)  adopt a mechanistic structure with functional departmentalization.

Question 13

Organic structures are better suited to hostile environments.

Accepted Answer

A) True 
 B)False

Question 14

While preparing for a final examination in organizational behaviour,you and a student in another class review the important information regarding organizational structure and design.During the conversation,the other student suggests that just about everything you need to know about organizational structure can be based on knowing the different types of departmentalization.In other words,all of the key features of organizational structure,including a structure's fundamental requirements and elements,are found in descriptions of functional structure,divisionalized structure and other forms of departmentalization.Discuss the accuracy of this statement.

Accepted Answer

It is generally FALSE to say that depart

Question 15

Employees are most likely to experience job dissatisfaction and work stress when the organization has:

Accepted Answer

A)  high centralization. 
B)  high formalization. 
C)  an organic structure. 
D)  low formalization. 
E)  a divisionalized structure. 
A)  high centralization. 
B)  high formalization. 
C)  an organic structure. 
D)  low formalization. 
E)  a divisionalized structure.

Question 16

To increase work efficiency and make it easier to match employee competencies with job requirements,companies tend to:

Accepted Answer

A)  divide work into more specialized jobs. 
B)  rely on formal hierarchy as a coordinating mechanism. 
C)  rely on a narrow span of control. 
D)  centralize decision making. 
E)  rely on formal hierarchy AND a narrow span of control. 
A)  divide work into more specialized jobs. 
B)  rely on formal hierarchy as a coordinating mechanism. 
C)  rely on a narrow span of control. 
D)  centralize decision making. 
E)  rely on formal hierarchy AND a narrow span of control.

Question 17

The textbook states that all organizational structures include the division of labour and coordination of that labour.What does this mean and how does departmentalization contribute to these fundamental requirements?

Accepted Answer

Division of labour refers to the subdivi

Question 18

The increasing recognition that an organization has only a few core competencies is one of the forces pushing towards more:

Accepted Answer

A)  functional structures. 
B)  simple structures. 
C)  client-based divisionalized structures. 
D)  network structures. 
E)  team-based structures. 
A)  functional structures. 
B)  simple structures. 
C)  client-based divisionalized structures. 
D)  network structures. 
E)  team-based structures.

Question 19

When work is divided among people,a coordinating mechanism is needed to ensure that everyone works in concert.

Accepted Answer

A) True 
 B)False

Question 20

Which form of departmentalization organizes employees around specific skills or other resources?

Accepted Answer

A)  Divisional structure 
B)  Functional structure 
C)  Simple structure 
D)  Matrix structure 
E)  Network structure 
A)  Divisional structure 
B)  Functional structure 
C)  Simple structure 
D)  Matrix structure 
E)  Network structure

Communication flows in all directions with little concern for the formal hierarchy in:

A software design team performs work that has high variety and low analyzability.This team would work best with which of the following organizational structure characteristics?

Team-based organizational structures are usually found:

Functional structures tend to have higher dysfunctional conflict and poorer coordination across units than other forms of departmentalization.

Larger organizations tend to:

Standardizing processes is less effective in nonroutine and complex work.

Which of these statements about team-based organizational structures is FALSE?

Freer trade,advances in information technology,and more global customers are pressuring many large global companies to:

Some types of matrix structure overlay a functional structure with:

For which type of environment should organizations adopt an organic structure?

An organization that wants to compete through innovation should:

Organic structures are better suited to hostile environments.

Employees are most likely to experience job dissatisfaction and work stress when the organization has:

To increase work efficiency and make it easier to match employee competencies with job requirements,companies tend to:

The textbook states that all organizational structures include the division of labour and coordination of that labour.What does this mean and how does departmentalization contribute to these fundamental requirements?

The increasing recognition that an organization has only a few core competencies is one of the forces pushing towards more:

When work is divided among people,a coordinating mechanism is needed to ensure that everyone works in concert.

Which form of departmentalization organizes employees around specific skills or other resources?

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Understanding and Managing Workplace Conflict

Leadership in Organizational Settings

Organizational Culture

Organizational Change Additional Cases

Filters

Exam 13: Designing Organizational Structures

Communication flows in all directions with little concern for the formal hierarchy in:

A software design team performs work that has high variety and low analyzability.This team would work best with which of the following organizational structure characteristics?

Team-based organizational structures are usually found:

Functional structures tend to have higher dysfunctional conflict and poorer coordination across units than other forms of departmentalization.

Larger organizations tend to:

Standardizing processes is less effective in nonroutine and complex work.

Which of these statements about team-based organizational structures is FALSE?

Freer trade,advances in information technology,and more global customers are pressuring many large global companies to:

Some types of matrix structure overlay a functional structure with:

For which type of environment should organizations adopt an organic structure?

An organization that wants to compete through innovation should:

Organic structures are better suited to hostile environments.

Employees are most likely to experience job dissatisfaction and work stress when the organization has:

To increase work efficiency and make it easier to match employee competencies with job requirements,companies tend to:

The textbook states that all organizational structures include the division of labour and coordination of that labour.What does this mean and how does departmentalization contribute to these fundamental requirements?

The increasing recognition that an organization has only a few core competencies is one of the forces pushing towards more:

When work is divided among people,a coordinating mechanism is needed to ensure that everyone works in concert.

Which form of departmentalization organizes employees around specific skills or other resources?

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Understanding and Managing Workplace Conflict

Leadership in Organizational Settings

Organizational Culture

Organizational Change Additional Cases

Filters