Question 1

Formal hierarchy is the least time-consuming coordinating mechanism where employees work in non-routine and ambiguous situations.

Accepted Answer

A) True 
 B)False

Question 2

Formalization in organizational structures tends to:

Accepted Answer

A)  reduce organizational flexibility. 
B)  undermine organizational learning and creativity. 
C)  make rules and procedures the focus of attention rather than serving stakeholders. 
D)  have all of these outcomes 
E)  reduce organizational flexibility AND make some employees feel alienated and powerless, but doesn't usually make rules and procedures the focus of attention. 
A)  reduce organizational flexibility. 
B)  undermine organizational learning and creativity. 
C)  make rules and procedures the focus of attention rather than serving stakeholders. 
D)  have all of these outcomes 
E)  reduce organizational flexibility AND make some employees feel alienated and powerless, but doesn't usually make rules and procedures the focus of attention.

Question 3

A consumer products firm with a functional structure is expanding from a single product line into several diverse product groups,with most sales within the one country.What form of departmentalization should it eventually adopt to manage the new conditions most effectively?

Accepted Answer

A)  Divisional geographic structure 
B)  Network structure 
C)  Matrix structure 
D)  Divisional product structure 
E)  Keep the functional structure 
A)  Divisional geographic structure 
B)  Network structure 
C)  Matrix structure 
D)  Divisional product structure 
E)  Keep the functional structure

Question 4

Which coordinating mechanism is typically most important among people working in hospital surgical operations?

Accepted Answer

A)  Direct supervision 
B)  Integrator roles 
C)  Job descriptions 
D)  Standardized skill through extensive training 
E)  People working in surgical operations do not use any coordinating mechanism. 
A)  Direct supervision 
B)  Integrator roles 
C)  Job descriptions 
D)  Standardized skill through extensive training 
E)  People working in surgical operations do not use any coordinating mechanism.

Question 5

Informal communication is a coordination mechanism only in small and a few medium-sized organizations.

Accepted Answer

A) True 
 B)False

Question 6

Diversified Technologies,Inc.(DTI)makes four types of products,each type to be sold to different types of clients.For example,one product is sold exclusively to automobile repair shops,whereas another is used mainly in hospitals.Customer expectations and needs are surprisingly similar throughout the world.However,the company has separate marketing,product design,and manufacturing facilities in North America,Europe,Asia,and South America because,until recently,each jurisdiction had unique regulations governing the production and sales of these products.However,several governments have begun the process of deregulating the products that DTI designs and manufactures,and trade agreements have opened several markets to foreign-made products.Which form of departmentalization might be best for DTI if deregulation and trade agreements occur?

Accepted Answer

In this situation,the organization proba

Question 7

One problem with a functional structure is that:

Accepted Answer

A)  it is more difficult to directly supervise employees within each department. 
B)  it emphasizes subunit goals more than organizational goals. 
C)  it makes it difficult to permit greater specialization of skills. 
D)  it prevents companies from creating economies of scale in their pool of talent. 
E)  employees have difficulty creating career paths within their area of knowledge. 
A)  it is more difficult to directly supervise employees within each department. 
B)  it emphasizes subunit goals more than organizational goals. 
C)  it makes it difficult to permit greater specialization of skills. 
D)  it prevents companies from creating economies of scale in their pool of talent. 
E)  employees have difficulty creating career paths within their area of knowledge.

Question 8

Which organizational design element determines how employees and their activities are grouped together?

Accepted Answer

A)  Span of control 
B)  Formalization 
C)  Centralization 
D)  Departmentalization 
E)  Organizational grouping 
A)  Span of control 
B)  Formalization 
C)  Centralization 
D)  Departmentalization 
E)  Organizational grouping

Question 9

An organization's structure is mainly its organizational chart.

Accepted Answer

A) True 
 B)False

Question 10

When companies delayer the organizational hierarchy,they run the risk of increasing managerial workloads and stress.

Accepted Answer

A) True 
 B)False

Question 11

structural features that would suggest that a company has adopted a team-based organizational structure.

Accepted Answer

The textbook identifies four features of

Question 12

A divisionalized structure has all of the following problems EXCEPT:

Accepted Answer

A)  it increases the amount of duplication. 
B)  it reduces cooperation across groups. 
C)  it limits the ability to expand operations. 
D)  it underutilizes resources. 
E)  it creates 'silos of knowledge' whereby information is not shared with other units. 
A)  it increases the amount of duplication. 
B)  it reduces cooperation across groups. 
C)  it limits the ability to expand operations. 
D)  it underutilizes resources. 
E)  it creates 'silos of knowledge' whereby information is not shared with other units.

Question 13

____________ establishes the chain of command,that is,the system of common supervision among positions and units within the organization.

Accepted Answer

A)  Span of control 
B)  Formalization 
C)  Workflows 
D)  Job specialization 
E)  Departmentalization 
A)  Span of control 
B)  Formalization 
C)  Workflows 
D)  Job specialization 
E)  Departmentalization

Question 14

As the number of employees increases,the organization tends to have:

Accepted Answer

A)  more job specialization. 
B)  more elaborate coordinating mechanisms. 
C)  more standardization rather than just informal communication as a coordinating mechanism. 
D)  more decentralization. 
E)  all of these changes. 
A)  more job specialization. 
B)  more elaborate coordinating mechanisms. 
C)  more standardization rather than just informal communication as a coordinating mechanism. 
D)  more decentralization. 
E)  all of these changes.

Question 15

Two technological contingencies that influence the best type of organizational structure to chose are:

Accepted Answer

A)  dynamism and hostility 
B)  organic and mechanistic 
C)  variability and analyzability 
D)  formalization and division of labour 
E)  coordination and formalization 
A)  dynamism and hostility 
B)  organic and mechanistic 
C)  variability and analyzability 
D)  formalization and division of labour 
E)  coordination and formalization

Question 16

A divisionalized structure is recommended mainly for:

Accepted Answer

A)  stable environments. 
B)  diverse environments. 
C)  munificent environments. 
D)  integrated environments. 
E)  none of these environments. 
A)  stable environments. 
B)  diverse environments. 
C)  munificent environments. 
D)  integrated environments. 
E)  none of these environments.

Question 17

All organizations have:

Accepted Answer

A)  a formal hierarchy that includes supervisors and non-supervisory employees. 
B)  a divisionalized structure. 
C)  some form of coordinating mechanism. 
D)  a mechanistic structure. 
E)  formal team-based structures 
A)  a formal hierarchy that includes supervisors and non-supervisory employees. 
B)  a divisionalized structure. 
C)  some form of coordinating mechanism. 
D)  a mechanistic structure. 
E)  formal team-based structures

Question 18

Span of control is interconnected with organizational size and the number of layers in the hierarchy.

Accepted Answer

A) True 
 B)False

Question 19

As external environments become more complex and dynamic,organizational structures should become more mechanistic and less organic.

Accepted Answer

A) True 
 B)False

Question 20

Which form of departmentalization tends to have a very flat hierarchy,little formalization and organizes employees around work processes?

Accepted Answer

A)  Divisional structure 
B)  Functional structure 
C)  Team-based structure 
D)  Matrix structure 
E)  Network structure 
A)  Divisional structure 
B)  Functional structure 
C)  Team-based structure 
D)  Matrix structure 
E)  Network structure

Formal hierarchy is the least time-consuming coordinating mechanism where employees work in non-routine and ambiguous situations.

Formalization in organizational structures tends to:

A consumer products firm with a functional structure is expanding from a single product line into several diverse product groups,with most sales within the one country.What form of departmentalization should it eventually adopt to manage the new conditions most effectively?

Which coordinating mechanism is typically most important among people working in hospital surgical operations?

Informal communication is a coordination mechanism only in small and a few medium-sized organizations.

One problem with a functional structure is that:

Which organizational design element determines how employees and their activities are grouped together?

An organization's structure is mainly its organizational chart.

When companies delayer the organizational hierarchy,they run the risk of increasing managerial workloads and stress.

structural features that would suggest that a company has adopted a team-based organizational structure.

A divisionalized structure has all of the following problems EXCEPT:

____________ establishes the chain of command,that is,the system of common supervision among positions and units within the organization.

As the number of employees increases,the organization tends to have:

Two technological contingencies that influence the best type of organizational structure to chose are:

A divisionalized structure is recommended mainly for:

All organizations have:

Span of control is interconnected with organizational size and the number of layers in the hierarchy.

As external environments become more complex and dynamic,organizational structures should become more mechanistic and less organic.

Which form of departmentalization tends to have a very flat hierarchy,little formalization and organizes employees around work processes?

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Understanding and Managing Workplace Conflict

Leadership in Organizational Settings

Organizational Culture

Organizational Change Additional Cases

Filters

Exam 13: Designing Organizational Structures

Formal hierarchy is the least time-consuming coordinating mechanism where employees work in non-routine and ambiguous situations.

Formalization in organizational structures tends to:

A consumer products firm with a functional structure is expanding from a single product line into several diverse product groups,with most sales within the one country.What form of departmentalization should it eventually adopt to manage the new conditions most effectively?

Which coordinating mechanism is typically most important among people working in hospital surgical operations?

Informal communication is a coordination mechanism only in small and a few medium-sized organizations.

One problem with a functional structure is that:

Which organizational design element determines how employees and their activities are grouped together?

An organization's structure is mainly its organizational chart.

When companies delayer the organizational hierarchy,they run the risk of increasing managerial workloads and stress.

structural features that would suggest that a company has adopted a team-based organizational structure.

A divisionalized structure has all of the following problems EXCEPT:

____________ establishes the chain of command,that is,the system of common supervision among positions and units within the organization.

As the number of employees increases,the organization tends to have:

Two technological contingencies that influence the best type of organizational structure to chose are:

A divisionalized structure is recommended mainly for:

All organizations have:

Span of control is interconnected with organizational size and the number of layers in the hierarchy.

As external environments become more complex and dynamic,organizational structures should become more mechanistic and less organic.

Which form of departmentalization tends to have a very flat hierarchy,little formalization and organizes employees around work processes?

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Understanding and Managing Workplace Conflict

Leadership in Organizational Settings

Organizational Culture

Organizational Change Additional Cases

Filters