Question 1

The two fundamental requirements of all organizational structures are divisionalization and decentralization.

Accepted Answer

A) True 
 B)False

Question 2

Divisional structures may be formed around products,geography,or functional specializations.

Accepted Answer

A) True 
 B)False

Question 3

Decentralization is the logical choice in simple,integrated (one market)and hostile environments.

Accepted Answer

A) True 
 B)False

Question 4

Organizational and environmental complexity push organizations towards:

Accepted Answer

A)  formalization. 
B)  a more mechanistic structure. 
C)  decentralization. 
D)  a simple structure. 
E)  all of these structural forms. 
A)  formalization. 
B)  a more mechanistic structure. 
C)  decentralization. 
D)  a simple structure. 
E)  all of these structural forms.

Question 5

Which form of departmentalization increases the risk of duplication and underutilization of resources?

Accepted Answer

A)  Divisional structure 
B)  Functional structure 
C)  Simple structure 
D)  Matrix structure 
E)  Network structure 
A)  Divisional structure 
B)  Functional structure 
C)  Simple structure 
D)  Matrix structure 
E)  Network structure

Question 6

Most organizations begin with centralized structures and become more decentralized as they grow larger and divide work into more specialized functions.

Accepted Answer

A) True 
 B)False

Question 7

Job descriptions and training are examples of coordination through standardization.

Accepted Answer

A) True 
 B)False

Question 8

The trend toward flatter organizational structures (delayering)has occurred because this action:

Accepted Answer

A)  tends to reduce overhead costs. 
B)  narrows the span of control for supervisors. 
C)  puts decision makers closer to front-line staff and information about customer needs. 
D)  does all of these things. 
E)  reduces overhead costs AND puts decision makers closer to front-line staff and information about customer needs. 
A)  tends to reduce overhead costs. 
B)  narrows the span of control for supervisors. 
C)  puts decision makers closer to front-line staff and information about customer needs. 
D)  does all of these things. 
E)  reduces overhead costs AND puts decision makers closer to front-line staff and information about customer needs.

Question 9

Organic structures are better than mechanistic structures for:

Accepted Answer

A)  hostile environments. 
B)  stable environments. 
C)  munificent environments. 
D)  Organic structures are better than mechanistic structures for all of these environments. 
E)  Organic structures are better than mechanistic structures for none of these environments. 
A)  hostile environments. 
B)  stable environments. 
C)  munificent environments. 
D)  Organic structures are better than mechanistic structures for all of these environments. 
E)  Organic structures are better than mechanistic structures for none of these environments.

Question 10

Traditional management theorists set the maximum span of control at 20 people,but this number may be higher where work activities are routine and standardized.

Accepted Answer

A) True 
 B)False

Question 11

Compared with divisionalized structures,functional structures are known to:

Accepted Answer

A)  create better economies of scale. 
B)  be more responsive to local markets or clients. 
C)  encourage employees to focus on the organization's superordinate goals. 
D)  reduce conflict and coordination problems across work units. 
E)  do all of the these things. 
A)  create better economies of scale. 
B)  be more responsive to local markets or clients. 
C)  encourage employees to focus on the organization's superordinate goals. 
D)  reduce conflict and coordination problems across work units. 
E)  do all of the these things.

Question 12

A matrix structure found mainly in large global firms combines which two forms of departmentalization?

Accepted Answer

A)  Divisional structure and simple structure 
B)  Network structure and cluster structure 
C)  Simple structure and hybrid structure 
D)  Geographic divisional structure and product divisional structure 
E)  Functional structure and network structure 
A)  Divisional structure and simple structure 
B)  Network structure and cluster structure 
C)  Simple structure and hybrid structure 
D)  Geographic divisional structure and product divisional structure 
E)  Functional structure and network structure

Question 13

When work activities are too complex to standardize through procedures or goals,companies often coordinate work effort:

Accepted Answer

A)  through direct supervision. 
B)  by extensively training employees. 
C)  by giving one employee most of the tasks previously divided among many people. 
D)  through further division of labour. 
E)  through formal hierarchy. 
A)  through direct supervision. 
B)  by extensively training employees. 
C)  by giving one employee most of the tasks previously divided among many people. 
D)  through further division of labour. 
E)  through formal hierarchy.

Question 14

______________ involves organizing employees from several departments into a temporary team for the purpose of developing a product or service.

Accepted Answer

A)  Formalization 
B)  Standardization 
C)  Synergizing 
D)  Team building 
E)  Concurrent engineering 
A)  Formalization 
B)  Standardization 
C)  Synergizing 
D)  Team building 
E)  Concurrent engineering

Question 15

Coordination of work activities is required:

Accepted Answer

A)  whenever there is division of labour. 
B)  only in team-based organizations. 
C)  whenever the organization has more than approximately 100 employees. 
D)  only when organizations operate in complex environments. 
E)  never; coordination of work activities is not found in organizations. 
A)  whenever there is division of labour. 
B)  only in team-based organizations. 
C)  whenever the organization has more than approximately 100 employees. 
D)  only when organizations operate in complex environments. 
E)  never; coordination of work activities is not found in organizations.

Question 16

Encouraging coordination through informal communion by organizing employees from several departments into temporary teams is called:

Accepted Answer

A)  Integrating 
B)  Informal team shaping 
C)  Skunkworking 
D)  Concurrent engineering 
E)  Asynchronous social engineering 
A)  Integrating 
B)  Informal team shaping 
C)  Skunkworking 
D)  Concurrent engineering 
E)  Asynchronous social engineering

Question 17

Rather than producing a standard product or service for the marketplace,Protegé Engineering completes special projects for clients.These projects require between six months and two years to complete and demand highly specialized knowledge in engineering,production management and computer science.Most of the 600 employees working for Protegé Engineering have university degrees in these fields; a few have doctorates.Identify the best organizational structure for Protegé Engineering and justify your recommendation.

Accepted Answer

From the fact that Protegé is a project-

Question 18

A team-based organizational structure usually has:

Accepted Answer

A)  a wide span of control. 
B)  self-directed work teams. 
C)  groups of employees with cross-functional skills. 
D)  an organic structure. 
E)  all of these features. 
A)  a wide span of control. 
B)  self-directed work teams. 
C)  groups of employees with cross-functional skills. 
D)  an organic structure. 
E)  all of these features.

Question 19

All organizational structures have the following two fundamental requirements:

Accepted Answer

A)  flatter span of control and decentralization 
B)  division of labour and coordination 
C)  decentralization and divisionalization 
D)  coordination and decentralization 
E)  centralization and outsourcing 
A)  flatter span of control and decentralization 
B)  division of labour and coordination 
C)  decentralization and divisionalization 
D)  coordination and decentralization 
E)  centralization and outsourcing

Question 20

The current trend is for companies to shift their divisionalized structures away from:

Accepted Answer

A)  functional specializations (marketing, accounting, production, etc.) 
B)  clients. 
C)  geography. 
D)  products. 
E)  emerging forms of technology. 
A)  functional specializations (marketing, accounting, production, etc.) 
B)  clients. 
C)  geography. 
D)  products. 
E)  emerging forms of technology.

The two fundamental requirements of all organizational structures are divisionalization and decentralization.

Divisional structures may be formed around products,geography,or functional specializations.

Decentralization is the logical choice in simple,integrated (one market)and hostile environments.

Organizational and environmental complexity push organizations towards:

Which form of departmentalization increases the risk of duplication and underutilization of resources?

Most organizations begin with centralized structures and become more decentralized as they grow larger and divide work into more specialized functions.

Job descriptions and training are examples of coordination through standardization.

The trend toward flatter organizational structures (delayering)has occurred because this action:

Organic structures are better than mechanistic structures for:

Traditional management theorists set the maximum span of control at 20 people,but this number may be higher where work activities are routine and standardized.

Compared with divisionalized structures,functional structures are known to:

A matrix structure found mainly in large global firms combines which two forms of departmentalization?

When work activities are too complex to standardize through procedures or goals,companies often coordinate work effort:

______________ involves organizing employees from several departments into a temporary team for the purpose of developing a product or service.

Coordination of work activities is required:

Encouraging coordination through informal communion by organizing employees from several departments into temporary teams is called:

A team-based organizational structure usually has:

All organizational structures have the following two fundamental requirements:

The current trend is for companies to shift their divisionalized structures away from:

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Understanding and Managing Workplace Conflict

Leadership in Organizational Settings

Organizational Culture

Organizational Change Additional Cases

Filters

Exam 13: Designing Organizational Structures

The two fundamental requirements of all organizational structures are divisionalization and decentralization.

Divisional structures may be formed around products,geography,or functional specializations.

Decentralization is the logical choice in simple,integrated (one market)and hostile environments.

Organizational and environmental complexity push organizations towards:

Which form of departmentalization increases the risk of duplication and underutilization of resources?

Most organizations begin with centralized structures and become more decentralized as they grow larger and divide work into more specialized functions.

Job descriptions and training are examples of coordination through standardization.

The trend toward flatter organizational structures (delayering)has occurred because this action:

Organic structures are better than mechanistic structures for:

Traditional management theorists set the maximum span of control at 20 people,but this number may be higher where work activities are routine and standardized.

Compared with divisionalized structures,functional structures are known to:

A matrix structure found mainly in large global firms combines which two forms of departmentalization?

When work activities are too complex to standardize through procedures or goals,companies often coordinate work effort:

______________ involves organizing employees from several departments into a temporary team for the purpose of developing a product or service.

Coordination of work activities is required:

Encouraging coordination through informal communion by organizing employees from several departments into temporary teams is called:

A team-based organizational structure usually has:

All organizational structures have the following two fundamental requirements:

The current trend is for companies to shift their divisionalized structures away from:

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Understanding and Managing Workplace Conflict

Leadership in Organizational Settings

Organizational Culture

Organizational Change Additional Cases

Filters