Exam 7: Decision Making and Creativity

The emerging emotional view of decision making states that people form preferences toward alternatives as soon as they receive information about those alternatives.

Divergent thinking mainly contributes to which of the following?

Which of the following questions is NOT explicitly considered in the contingencies of employee involvement?

The last step in the rational decision-making model is to evaluate the decision outcomes.

Need for stimulation,the ability to synthesize ideas,and low need for social approval are characteristics of:

Employees probably should not make the decision alone (without the manager's involvement)when:

Creative Finance Ltd wants to introduce practices that would enhance creativity among employees in solving some of the financial institution's ongoing work process problems.Describe three types of activities that encourage creativity,including a specific example of what might be done in each practice.

At what stage of the rational choice decision making model would we consider whether the decision is programmed or non-programmed?

One reason why the problem identification stage is imperfect is that various stakeholders try to "frame" the decision maker's view of the situation.

Which of the following would be considered employee involvement?

Senior management at Candoo Graphics has numerous administrative and client problems.In the past,the company assigned one person (typically a senior executive or department manager)to solve each problem alone.Although no one was prevented from discussing these issues with colleagues,the macho style of most managers was that they could overcome the challenging assignment without anyone's help.The results were usually adequate,but rarely exceptional.A few were disastrous.Senior management is now considering involving employees in these decisions,but it isn't sure how employee involvement makes a difference.Explain to Candoo's managers how employee involvement potentially results in more effective decisions.

A decision maker's need to justify their decision tends to cause:

You have just been assigned the task of developing an innovative new product,using people from engineering,marketing,purchasing and one or two other departments in the organization.To help the group to be as creative as possible,you would:

In decision making,creativity is used:

Systematic evaluation of alternatives helps to increase the use of implicit favourites and satisficing in the decision process.

Satisficing refers to:

Creativity is related to both the characteristics of creative people and the situation in which they work.

Which of the following is NOT one of the ways emotions affect our choices?

Employees are more likely to be committed to implementing a solution when they are involved in making the decision.

A consumer products company wants more creativity in its research and development operations.The company has spent lots of money on creativity training sessions.These have helped somewhat,but the vice-president of this area believes that the fundamental conditions must be altered to allow more creativity.Describe three conditions (other than training)that this organization should establish to increase the level of creativity in its research and development operations.For each condition,briefly explain how it might improve creativity.