Exam 13: The Strategy of International Business

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Consider the firm in terms of a value chain. What is the difference between primary activities and support activities? Provide examples of each.

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The operations of a firm can be thought of as a value chain composed of a series of distinct value creation activities. Primary activities have to do with the design, creation, and delivery of the product; its marketing; and its after-sale-service. Normally, primary activities are divided into R&D, production, marketing and sales, and customer service. The support activities of the value chain provide inputs that allow the primary activities to occur. Support activities include information systems, company infrastructure, logistics, and human resources.

_____ allows a firm to reduce its cost of creating value and increase its profitability.

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A

The _____ refers to systematic reductions in production costs that have been observed to occur over the life of a product.

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D

Moving down the experience curve:

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Which of the following is an example of a support activity in a firm's value chain?

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When individuals gain knowledge of the most efficient ways to perform particular tasks, they are saving costs through _____.

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The skills within the firm that a competitor cannot easily match or imitate are known as core competence.

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When a firm focuses on increasing profitability by customizing the product or service so that they provide a good match to tastes and preferences in different national markets, the firm is following a(n) _____ strategy.

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It has been suggested that learning effects are important only during the start-up period of a new process and that they cease after two or three years. Any decline in the experience curve after such a point is due to:

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Once a firm has established a low-cost position, it can act as a barrier to new competition.

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Economies that arise from performing a value creation activity in the optimal location are known as _____.

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Discuss the evolution of strategy. How does cost become important in the long term?

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According to Porter, the way to create superior value is to drive down the cost structure of the business and/or differentiate the product in some way so that consumers value it more.

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A(n) _____ strategy makes most sense when demands for local responsiveness are high, but cost pressures are moderate or low.

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It has been observed in the aircraft industry that, each time cumulative output of airframes was doubled, unit costs typically declined to 80 percent of their previous level. This is an example of the _____ curve.

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How can a firm increase its profitability?

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Universal needs exist when:

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Which of the following statements is true?

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Learning effects:

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How can the marketing and sales functions of a firm create value?

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