Exam 19: Global Human Resource Management

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Historically, most international businesses have been:

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A firm's performance appraisal systems are an important element of its control systems.

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What are the three types of staffing policies in international business? Briefly describe each one. Which is the most attractive approach and why?

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There are three types of staffing approaches in international business. First, the ethnocentric approach is one in which all key management positions are filled by parent-country nationals. Second, the polycentric approach involves recruiting host-country nationals to manage subsidiaries while parent-country nationals occupy key positions at corporate headquarters. Third, the geocentric policy seeks the best people for key jobs throughout the organization, regardless of nationality. This approach is probably the most attractive because it enables the firm to make the best use of its human resources, and it allows the firm to build a cadre of international executives who feel at home working in a number of cultures.

Discuss the concerns of organized labor.

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Mendenhall and Oddou identified cultural toughness as one of the dimensions in their study on dimensions that predict success in foreign jobs postings. This dimension refers to the:

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Which of the following issues was not addressed by Mendenhall and Oddou's study?

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A firm that adopts a polycentric approach to staffing is likely to suffer from cultural myopia.

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When a reciprocal tax treaty is not in force, the firm typically:

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Bringing managers together in one location for extended periods and rotating them through different jobs in several countries helps the firm build a(n) _____.

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A hardship allowance is paid:

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Expatriate failure refers to a manager's failure to understand host-country cultural norms and values, leading to ineffective work.

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Broadly speaking, a geocentric approach is compatible with:

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From a strategic perspective, the key issue in international labor relations is the degree to which organized labor can limit the choices of an international business.

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A firm following a(n) _____ approach to staffing believes that the host-country nationals should be recruited to manage subsidiaries, while parent-country nationals occupy key positions at corporate headquarters.

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_____ is the ability to understand why people of other countries behave the way they do.

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Most expatriates believe that more weight should be given to an on-site manager's appraisal than to an off-site manager's appraisal.

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What is human resource management? Why is HRM an important strategic component?

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How can firms reduce the bias in performance appraisals of expatriate managers?

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In a seminal study, R. L. Tung found that for American multinationals, the biggest impediment to expatriate success was the:

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_____ makes it difficult to evaluate the performance of expatriate managers objectively.

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