Exam 10: The Order Entrysales Oes Process

______________________________ systems are computer-based systems for the capture, storage, retrieval, and presentation of images of objects such as pictures and documents.

Which of the following data stores is designed primarily to serve the vertical information needs of the organization rather than the horizontal information flows?

The OE/S process sends the ______________________________ notification to the billing/accounts receivable/cash receipts process to notify that process of a pending shipment.

Analytical applications, which include ____, are intended to allow the use of sophisticated statistical and other analytical software to help an organization's members develop insights about customers, processes, and markets.

In the ER diagram for OE/S, SHIPMENTS generates ______________________________.

Depending on how the OE/S process is designed, the sales order master data may be updated at least twice-once when a new sales order is created and later to reflect the shipment of that order.

The inventory master data normally contains standing data about each customer, such as name, billing and ship-to addresses, and telephone number.

An example of an "exception routine" is a(n):

If a customer refuses to accept a back order, then the sales event is terminated and the sales order is accepted.

The following is a list of 10 control plans. Required: Listed below are ten system failures that have control implications. On the answer line to the left of each system failure, insert the capital letter from the list above of the best control plan to prevent the system failure from occurring. A letter should be used only once.

In a logical DFD for the OE/S process, which of the following data stores is least likely to interact with the process validate sales order?

The ______________________________ master data normally contains standing data about each customer, such as name, address, and telephone number.

Buy-side systems are designed to allow a company to market, sell, deliver and service goods and services to customers throughout the world via the Internet.

A customer order triggers the OE/S process.

At the time that the shipping notice is prepared and disseminated, two data stores within the OE/S process are normally updated. Those two data stores are the:

A(n) ______________________________ file is one that is reviewed on a current and regular basis for the purpose of taking action to clear the items from that file.

The first step in the order-to-cash process is sales order processing.

The first step in the OE/S process is typically a data flow from a(n) ______________________________.

When a customer service representative enters data into the OE/S system, the first screen prompt is usually for the customer number.

______________________________ ensures that the organization protects its resources by dealing only with customers who have demonstrated an ability to satisfy their liabilities.