Exam 2: Enterprise Systems

Software packages that can be used for the core systems necessary to support enterprise systems.

A(n) ______________________________ is a basic unit of data such as a letter, number, or special character.

______________________________ usually includes a design environment for modeling and documenting business processes. This process is targeted at looking for improvements that can be made to the existing system to increase efficiency and effectiveness.

The ______________________________ process includes the events surrounding the sale of goods to a customer, the recognition of revenue, and the collection of the customer payment.

Software that automates sales tasks such as order processing and tracking is known as

What is the correct sequence of the purchase-to-pay process?

______________________________ includes integration of business processes, software, standards, and hardware to link two or more systems together allowing them to act as one.

Telling the customer when the item will be received is known as ______________________________.

An application program interface (API)

______________________________ is the dominant player in the ERP market for large businesses.

______________________________ software automates sales tasks such as order processing, contact management, inventory monitoring, order tracking, and employee performance evaluation.

Primary activities of the value chain provide infrastructure such as procurement, information technology, human resources, and accounting.

The ______________________________ of the value chain include functions such as moving raw materials into and around the organization, producing and delivering goods to the customer, and performing services such as installation and after-sales support.

A collection of related data fields pertaining to a particular entity or event is known as a

Software that manages the product, beginning with the design of the product, continuing through manufacture and culminating in the disposal of the product, is known as

ERP systems have proved to be quite easy to install and in short periods of time.

Business events include

The module that handles payroll processing is ______________________________.

A(n) ______________________________ is a collection of related data fields pertaining to a particular entity or event.

The bottom line is that without integrated information systems organizations have difficulty being managed on a day-to-day basis and being successful in the long run.