Question 1

The value chain works to separate the functional activities or silos of the organization.

Accepted Answer

A) True 
 B)False

Question 2

Enterprise systems support an organization by:

Accepted Answer

A)  facilitating the functioning of an organization's operations 
B)  retaining records about business events 
C)  storing data useful for decision making 
D)  all of the above 
A)  facilitating the functioning of an organization's operations 
B)  retaining records about business events 
C)  storing data useful for decision making 
D)  all of the above

Question 3

The correct sequence of events for entering a customer order is

Accepted Answer

A)  edit order, record sales order, update inventory, notify warehouse 
B)  record sales order, edit order, update inventory, notify warehouse 
C)  notify warehouse, edit order, record sales order, update inventory 
D)  edit order, notify warehouse, record sales order, update inventory 
A)  edit order, record sales order, update inventory, notify warehouse 
B)  record sales order, edit order, update inventory, notify warehouse 
C)  notify warehouse, edit order, record sales order, update inventory 
D)  edit order, notify warehouse, record sales order, update inventory

Question 4

The ____ module of the SAP system handles payroll processing.

Accepted Answer

A)  human resources 
B)  controlling and profitability analysis 
C)  financial accounting 
D)  customer relationship management 
A)  human resources 
B)  controlling and profitability analysis 
C)  financial accounting 
D)  customer relationship management

Question 5

Which of the following statements is false?

Accepted Answer

A)  Value chain activities need to be closely coordinated. 
B)  Primary value chain activities include marketing and sales. 
C)  An organization's value chain is the only component of the value system. 
D)  None of the statements are false. 
A)  Value chain activities need to be closely coordinated. 
B)  Primary value chain activities include marketing and sales. 
C)  An organization's value chain is the only component of the value system. 
D)  None of the statements are false.

Question 6

Microsoft Dynamics Snap line of tools is an example of an Application Programming Interface.

Accepted Answer

A) True 
 B)False

Question 7

Core applications of an ERP are

Accepted Answer

A)  financial accounting 
B)  materials management 
C)  sales and distribution 
D)  all of the above 
A)  financial accounting 
B)  materials management 
C)  sales and distribution 
D)  all of the above

Question 8

______________________________ are older systems that may exist in an organization when a newer system, such as an ERP, is installed.

Accepted Answer

The answer of ______________________________ are older systems that may exist...

Question 9

Why might a firm decide to implement only certain modules in an ERP system rather than a complete implementation?

Accepted Answer

The answer should include such items as:

Question 10

Software that manages the interactions with the organization's that supply the goods and services to an enterprise is known as

Accepted Answer

A)  customer relationship management (CRM) software 
B)  customer self service (CSS) software 
C)  supplier relationship management (SRM) software 
D)  supply chain management (SCM) software 
A)  customer relationship management (CRM) software 
B)  customer self service (CSS) software 
C)  supplier relationship management (SRM) software 
D)  supply chain management (SCM) software

Question 11

Third-party modules are connected to the ERP system using ______________________________, a software product that connects two or more separate applications or software modules.

Accepted Answer

The answer of Third-party modules are connected to the ERP...

Question 12

______________________________ are software packages that can be used for the core systems necessary to support enterprise systems.

Accepted Answer

Enterprise resource

Question 13

The four Ws of capturing data do not include

Accepted Answer

A)  Who 
B)  What 
C)  Why 
D)  When 
A)  Who 
B)  What 
C)  Why 
D)  When

Question 14

Technology that can connect together ERP systems and third party add-on modules is called

Accepted Answer

A)  supply chain software 
B)  enterprise application integration (EAI) 
C)  EDP systems 
D)  none of the above 
A)  supply chain software 
B)  enterprise application integration (EAI) 
C)  EDP systems 
D)  none of the above

Question 15

______________________________ software allows an organization's customers to complete an inquiry, perform a task (including sales), or troubleshoot problems, without the aid of an organization's employees.

Accepted Answer

Customer self-servic

Question 16

Supporting activities of the value chain include

Accepted Answer

A)  Accounting 
B)  Marketing 
C)  Production 
D)  Sales 
A)  Accounting 
B)  Marketing 
C)  Production 
D)  Sales

Question 17

The enterprise system might help purchase office equipment by

Accepted Answer

A)  connecting directly to the enterprise system of the equipment vendor 
B)  verifying that appropriate approvals have been obtained 
C)  providing an electronic order form 
D)  all of the above 
A)  connecting directly to the enterprise system of the equipment vendor 
B)  verifying that appropriate approvals have been obtained 
C)  providing an electronic order form 
D)  all of the above

Question 18

Customer self service (CSS) software is often an extension of CRM software.

Accepted Answer

A) True 
 B)False

Question 19

This provides a comprehensive method for integrating manual and automated internal processes, applications, and systems, as well as integration to external partners and services.

Accepted Answer

A)  Application Programming Interface (API) 
B)  Business Process Management (BPM) 
C)  Enterprise Resource Planning (ERP) 
D)  Event-driven architecture (ED
A)  
A)  Application Programming Interface (API) 
B)  Business Process Management (BPM) 
C)  Enterprise Resource Planning (ERP) 
D)  Event-driven architecture (ED
A)

Question 20

Information technology (IT) has been able to create additional value by

Accepted Answer

A)  reducing costs 
B)  improving quality 
C)  balancing the cost and timeliness of value activities 
D)  all of the above 
A)  reducing costs 
B)  improving quality 
C)  balancing the cost and timeliness of value activities 
D)  all of the above

The value chain works to separate the functional activities or silos of the organization.

Enterprise systems support an organization by:

The correct sequence of events for entering a customer order is

The ____ module of the SAP system handles payroll processing.

Which of the following statements is false?

Microsoft Dynamics Snap line of tools is an example of an Application Programming Interface.

Core applications of an ERP are

______________________________ are older systems that may exist in an organization when a newer system, such as an ERP, is installed.

Why might a firm decide to implement only certain modules in an ERP system rather than a complete implementation?

Software that manages the interactions with the organization's that supply the goods and services to an enterprise is known as

Third-party modules are connected to the ERP system using ______________________________, a software product that connects two or more separate applications or software modules.

______________________________ are software packages that can be used for the core systems necessary to support enterprise systems.

The four Ws of capturing data do not include

Technology that can connect together ERP systems and third party add-on modules is called

______________________________ software allows an organization's customers to complete an inquiry, perform a task (including sales), or troubleshoot problems, without the aid of an organization's employees.

Supporting activities of the value chain include

The enterprise system might help purchase office equipment by

Customer self service (CSS) software is often an extension of CRM software.

This provides a comprehensive method for integrating manual and automated internal processes, applications, and systems, as well as integration to external partners and services.

Information technology (IT) has been able to create additional value by

Introduction to Accounting Information Systems

Electronic Business E-Business Systems

Documenting Information Systems

Database Management Systems

Relational Databases and SQL

Controlling Information Systems: Introduction to Enterprise Risk Management and Internal Control

Controlling Information Systems: Introduction to Pervasive Controls

Controlling Information Systems: Business Process and Application Controls

The Order Entrysales Oes Process

The Billingaccounts Receivablecash Receipts Barcr Process

The Purchasing Process

The Accounts Payablecash Disbursements Apcd Process

The Human Resources Process HR Management and Payroll Processes

Integrated Production Processes IPP

The General Ledger and Business Reporting GLBR Process

Acquiring and Implementing Accounting Information Systems

Filters

Exam 2: Enterprise Systems

The value chain works to separate the functional activities or silos of the organization.

Enterprise systems support an organization by:

The correct sequence of events for entering a customer order is

The ____ module of the SAP system handles payroll processing.

Which of the following statements is false?

Microsoft Dynamics Snap line of tools is an example of an Application Programming Interface.

Core applications of an ERP are

______________________________ are older systems that may exist in an organization when a newer system, such as an ERP, is installed.

Why might a firm decide to implement only certain modules in an ERP system rather than a complete implementation?

Software that manages the interactions with the organization's that supply the goods and services to an enterprise is known as

Third-party modules are connected to the ERP system using ______________________________, a software product that connects two or more separate applications or software modules.

______________________________ are software packages that can be used for the core systems necessary to support enterprise systems.

The four Ws of capturing data do not include

Technology that can connect together ERP systems and third party add-on modules is called

______________________________ software allows an organization's customers to complete an inquiry, perform a task (including sales), or troubleshoot problems, without the aid of an organization's employees.

Supporting activities of the value chain include

The enterprise system might help purchase office equipment by

Customer self service (CSS) software is often an extension of CRM software.

This provides a comprehensive method for integrating manual and automated internal processes, applications, and systems, as well as integration to external partners and services.

Information technology (IT) has been able to create additional value by

Introduction to Accounting Information Systems

Electronic Business E-Business Systems

Documenting Information Systems

Database Management Systems

Relational Databases and SQL

Controlling Information Systems: Introduction to Enterprise Risk Management and Internal Control

Controlling Information Systems: Introduction to Pervasive Controls

Controlling Information Systems: Business Process and Application Controls

The Order Entrysales Oes Process

The Billingaccounts Receivablecash Receipts Barcr Process

The Purchasing Process

The Accounts Payablecash Disbursements Apcd Process

The Human Resources Process HR Management and Payroll Processes

Integrated Production Processes IPP

The General Ledger and Business Reporting GLBR Process

Acquiring and Implementing Accounting Information Systems

Filters