Exam 5: Foundations of Employee Motivation

Your organization wants to hire and develop a group of people for executive positions in a fast-growing high-technology firm.The company's selection tests are able to identify each applicant's current level of need for achievement,power (both types)and affiliation.Moreover,the company has special training programs to further develop these fast-track executives on these learned needs.Identify which learned needs the company should use to select these applicants and should further develop in the training programs.

Employees consider feedback from nonsocial sources to be more accurate than feedback from social sources.

One of the most significant discoveries in equity theory research is that people tend to keep the same comparison other throughout their working lives.

David McClelland's research on need for achievement concluded that all needs are instinctive and fixed for life.

Needs hierarchy theory explains how people develop perceptions of fairness in the distribution and exchange of resources.

Abraham Maslow was the first to recognize that human thoughts play a role in motivation.

According to equity theory,employees feel inequity only when other people receive higher salaries than they do.

Expectancy theory mainly helps us to predict an individual's:

According to four-drive theory,social norms,past experience,and personal values translate emotional signals into goal-directed effort.

Jack Smith and Sam Clemens are neighbours who work as purchasing managers in different companies in the petrochemical industry.During one neighbourly discussion,Jack learned that Sam's salary was nearly 15 per cent higher than his even though their job duties were similar.Other than this difference,both received similar benefits and seemed to enjoy their jobs and colleagues.Jack was upset about Sam's higher salary,although he hid his emotions from Sam.(After all,it wasn't Sam's fault that they received different salary levels. )Jack was frustrated not only because Sam received a significantly higher salary,but also because Jack was certain that he worked longer hours and was more productive than Sam.Use the equity theory model to explain Jack's frustration.

In four-drive theory,the drive ______ is most closely associated with the need for relative status and recognition.

Which of these motivation theories arranges employee needs in a hierarchy of importance?

ABC Corp.introduced a training program that ensured everyone had the required knowledge and skills to perform the work.The company also brought in a performance-based reward system that accurately identified employees who performed better than others.According to expectancy theory,these practices improve employee motivation by:

Which of these occurs when the introduction of a consequence increases or maintains the frequency or future probability of a behaviour?

About 14 percent of Canadian employees are actively disengaged at work.

The desire to seek approval from others,conform to their wishes and expectations,and avoid conflict and confrontation is called:

Continuous reinforcement provides the most rapid learning of the targeted behaviour.

Feedback from social sources is generally better than from nonsocial sources when:

According to equity theory:

Susan and Courtney have been in the same job for about the same length of time and perform very similar tasks.Susan's bonus for her performance over the past year was higher than Courtney's bonus.Susan believes that Courtney's job performance was lower than her job performance.Based on this information: