Question 1

How do founders and corporate leaders affect corporate culture?

Accepted Answer

A) Transformational leaders develop or change the organization's culture. 
B) Founders and corporate leaders develop the systems and structures that support their personal values. 
C) Founders and corporate leaders are often visionaries who provide powerful role models for others to follow. 
D) Founders and corporate leaders strengthen or change corporate culture by applying change practices. 
E) All of these statements are correct. 
A) Transformational leaders develop or change the organization's culture. 
B) Founders and corporate leaders develop the systems and structures that support their personal values. 
C) Founders and corporate leaders are often visionaries who provide powerful role models for others to follow. 
D) Founders and corporate leaders strengthen or change corporate culture by applying change practices. 
E) All of these statements are correct. E

Question 2

Some recently-graduated engineering students mentioned that they are disillusioned with their first full-time jobs following graduation.These students claim that this disillusionment mainly occurs because organizations aren't honest with job applicants.Use your knowledge of the pre-employment stages of organizational socialization to explain whether or not their allegations are true.

Accepted Answer

It is certainly possible that some organizations are dishonest with job applicants.This occurs because the employer's need to attract qualified applicants conflicts with the applicant's need for complete information to make accurate employment decisions.The psychological contract becomes distorted when employers provide only favourable information,causing applicants to accept job offers on the basis of incomplete or false expectations.However,some of the students' disillusionment may be due to other causes of information distortion between the employer and job applicant.One situation would be where applicants avoid asking important questions because they convey an unfavourable image.Yet,unless they ask these sensitive questions,applicants might form incorrect expectations based on ambiguous information.
More indirectly,applicants may become disillusioned if their skills are poorly matched to the job,resulting in frustration and demoralization.Poor selection decisions may occur when applicants emphasize favourable employment experiences and leave out less favourable events in their career.This provides employers with inaccurate data,thereby weakening the quality of organizational selection decisions.Poor selection decisions also occur when employers avoid asking certain questions or using potentially valuable selection devices because they might put the organization in a bad light.
Finally,even if job applicants receive accurate information from employers,they might engage in postdecisional justification.After the decision to accept employment has been made,new hires subconsciously increase the importance of favourable elements of the job and justify or completely forget about some negative elements.At the same time,they reduce the quality of job offers that they turned down.The result is that they develop higher expectations of the job than they will actually experience during the encounter stage.

Question 3

Organizational stories support organizational culture by providing social prescriptions of the ways things should or should not be done around the organization.

Accepted Answer

A) True 
 B)False  True

Question 4

One of the first steps one should take before a merger in order to minimize cultural clashes is to:

Accepted Answer

A) significantly reduce the strength of the culture in both organizations. 
B) conduct a bicultural audit. 
C) significantly increase the strength of the culture in both organizations. 
D) replace the chief executives in both organizations before merger negotiations begin. 
E) conduct a bicultural audit and significantly reduce the strength of the culture in both organizations. 
A) significantly reduce the strength of the culture in both organizations. 
B) conduct a bicultural audit. 
C) significantly increase the strength of the culture in both organizations. 
D) replace the chief executives in both organizations before merger negotiations begin. 
E) conduct a bicultural audit and significantly reduce the strength of the culture in both organizations.

Question 5

Companies with strong organizational cultures are potentially more effective.

Accepted Answer

A) True 
 B)False

Question 6

Using attraction-selection-attrition (ASA)theory,explain how organizations tend to maintain and perpetuate their cultures.

Accepted Answer

This answer requires students to describ

Question 7

The bicultural audit process consists of three steps.

Accepted Answer

A) True 
 B)False

Question 8

Reality shock occurs on or before the first day of work then quickly subsides.

Accepted Answer

A) True 
 B)False

Question 9

New employees learn corporate culture through the process of organizational socialization.

Accepted Answer

A) True 
 B)False

Question 10

Organizational culture serves what purpose in organizations?

Accepted Answer

A) It is a deeply embedded form of social control. 
B) It bonds employees together and makes them feel part of the organizational experience. 
C) It helps employees to understand organizational events. 
D) It does all of these things. 
E) It does none of these things. 
A) It is a deeply embedded form of social control. 
B) It bonds employees together and makes them feel part of the organizational experience. 
C) It helps employees to understand organizational events. 
D) It does all of these things. 
E) It does none of these things.

Question 11

Organizational culture is best described as the basic pattern of shared:

Accepted Answer

A) assumptions,beliefs,and behaviours that subconsciously guide employee thoughts and actions. 
B) behaviours that employees enact to demonstrate their support for corporate goals. 
C) decisions routinely occurring throughout the organization that support corporate strategies. 
D) values and assumptions that directs everyone in the organization toward the "right way" of doing things. 
E) rituals and ceremonies that employees enact to consummate their relationship with the organization. 
A) assumptions,beliefs,and behaviours that subconsciously guide employee thoughts and actions. 
B) behaviours that employees enact to demonstrate their support for corporate goals. 
C) decisions routinely occurring throughout the organization that support corporate strategies. 
D) values and assumptions that directs everyone in the organization toward the "right way" of doing things. 
E) rituals and ceremonies that employees enact to consummate their relationship with the organization.

Question 12

Organizational culture consists of the values and assumptions shared within an organization.

Accepted Answer

A) True 
 B)False

Question 13

What tends to happen when an organization's culture is misaligned with its external environment?

Accepted Answer

A) The corporate culture gets stronger. 
B) The organization's subcultures weaken. 
C) The organization has more difficulty anticipating and responding to stakeholder needs. 
D) The organization is unable to develop subcultures. 
E) All of these occur. 
A) The corporate culture gets stronger. 
B) The organization's subcultures weaken. 
C) The organization has more difficulty anticipating and responding to stakeholder needs. 
D) The organization is unable to develop subcultures. 
E) All of these occur.

Question 14

Which of the following is potentially an artifact of organizational culture?

Accepted Answer

A) Artwork on office walls. 
B) The way visitors to the organization are greeted. 
C) The names employees give to conference rooms. 
D) All of these are potentially artifacts. 
E) Artwork,greeting visitors,and conference room names are rarely,if ever,considered artifacts. 
A) Artwork on office walls. 
B) The way visitors to the organization are greeted. 
C) The names employees give to conference rooms. 
D) All of these are potentially artifacts. 
E) Artwork,greeting visitors,and conference room names are rarely,if ever,considered artifacts.

Question 15

A friend is thinking about applying for a technical or managerial job opportunity at a large computer network firm.However,past experience has made your friend aware that it is important to ensure that the company's dominant values are aligned with his or her own.Identify three (3)different types of artifacts that your friend should consider when deciphering the culture of the computer network firm.Your friend is a job applicant,so your answer should relate to the experience of being recruited into an organization.

Accepted Answer

The textbook describes four distinct typ

Question 16

Which of the following represents a type of vaccination by preparing job applicants for the more challenging and troublesome aspects of work life?

Accepted Answer

A) Encounter stage of socialization 
B) Realistic job previews 
C) Anticipatory reality shock 
D) Cultural acclimatization 
E) Ritualistic job reviews 
A) Encounter stage of socialization 
B) Realistic job previews 
C) Anticipatory reality shock 
D) Cultural acclimatization 
E) Ritualistic job reviews

Question 17

An organization's culture can either support or undermine ethical conduct among employees.

Accepted Answer

A) True 
 B)False

Question 18

A major consulting firm is offering a special service whereby it is able to determine the organization's dominant culture and some of its subcultures.The firm says that it does this by statistically analyzing the words and phrases in the company's annual reports,news releases,and public speeches by the company's senior executives.The consultancy claims that this is an effective way of identifying the organization's culture because it does not collect any information inside the organization and,consequently,doesn't take time from any employees.Discuss the merits and limitations of this consultancy's ability to determine an organization's culture.

Accepted Answer

Understanding an organization's culture

Question 19

A strong corporate culture potentially increases organizational performance by:

Accepted Answer

A) helping employees across all subunits understand and embrace the dominant values. 
B) ensuring that employees mindlessly perform their work in an obedient manner. 
C) ensuring that no one holds countercultural values. 
D) ensuring that employees do not adopt new and unapproved values. 
E) doing all of these things. 
A) helping employees across all subunits understand and embrace the dominant values. 
B) ensuring that employees mindlessly perform their work in an obedient manner. 
C) ensuring that no one holds countercultural values. 
D) ensuring that employees do not adopt new and unapproved values. 
E) doing all of these things.

Question 20

Every organization should discourage "tribal storytellers" since they are typically unproductive workers.

Accepted Answer

A) True 
 B)False

How do founders and corporate leaders affect corporate culture?

Organizational stories support organizational culture by providing social prescriptions of the ways things should or should not be done around the organization.

One of the first steps one should take before a merger in order to minimize cultural clashes is to:

Companies with strong organizational cultures are potentially more effective.

Using attraction-selection-attrition (ASA)theory,explain how organizations tend to maintain and perpetuate their cultures.

The bicultural audit process consists of three steps.

Reality shock occurs on or before the first day of work then quickly subsides.

New employees learn corporate culture through the process of organizational socialization.

Organizational culture serves what purpose in organizations?

Organizational culture is best described as the basic pattern of shared:

Organizational culture consists of the values and assumptions shared within an organization.

What tends to happen when an organization's culture is misaligned with its external environment?

Which of the following is potentially an artifact of organizational culture?

Which of the following represents a type of vaccination by preparing job applicants for the more challenging and troublesome aspects of work life?

An organization's culture can either support or undermine ethical conduct among employees.

A strong corporate culture potentially increases organizational performance by:

Every organization should discourage "tribal storytellers" since they are typically unproductive workers.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations Revised

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace Revised

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Change

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Exam 14: Organizational Culture

How do founders and corporate leaders affect corporate culture?

Organizational stories support organizational culture by providing social prescriptions of the ways things should or should not be done around the organization.

One of the first steps one should take before a merger in order to minimize cultural clashes is to:

Companies with strong organizational cultures are potentially more effective.

Using attraction-selection-attrition (ASA)theory,explain how organizations tend to maintain and perpetuate their cultures.

The bicultural audit process consists of three steps.

Reality shock occurs on or before the first day of work then quickly subsides.

New employees learn corporate culture through the process of organizational socialization.

Organizational culture serves what purpose in organizations?

Organizational culture is best described as the basic pattern of shared:

Organizational culture consists of the values and assumptions shared within an organization.

What tends to happen when an organization's culture is misaligned with its external environment?

Which of the following is potentially an artifact of organizational culture?

Which of the following represents a type of vaccination by preparing job applicants for the more challenging and troublesome aspects of work life?

An organization's culture can either support or undermine ethical conduct among employees.

A strong corporate culture potentially increases organizational performance by:

Every organization should discourage "tribal storytellers" since they are typically unproductive workers.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations Revised

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace Revised

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Change

Filters