Question 1

To increase work efficiency and make it easier to match employee competencies with job requirements,companies tend to:

Accepted Answer

A) divide work into more specialized jobs. 
B) rely on formal hierarchy as a coordinating mechanism. 
C) rely on a narrow span of control. 
D) centralize decision making. 
E) rely on formal hierarchy and a narrow span of control. 
A) divide work into more specialized jobs. 
B) rely on formal hierarchy as a coordinating mechanism. 
C) rely on a narrow span of control. 
D) centralize decision making. 
E) rely on formal hierarchy and a narrow span of control. A

Question 2

Organizational structures are tools for change.

Accepted Answer

A) True 
 B)False  True

Question 3

All organizations have:

Accepted Answer

A) a formal hierarchy that includes supervisors and non-supervisory employees. 
B) a divisionalized structure. 
C) some form of coordinating mechanism. 
D) a mechanistic structure. 
E) formal team-based structures. 
A) a formal hierarchy that includes supervisors and non-supervisory employees. 
B) a divisionalized structure. 
C) some form of coordinating mechanism. 
D) a mechanistic structure. 
E) formal team-based structures. C

Question 4

Standardizing work through job descriptions and procedures:

Accepted Answer

A) is a form of coordination. 
B) is more common when the work is complex and ambiguous. 
C) tends to reduce quality and consistency. 
D) is unnecessary in large organizations. 
E) is more common in organic rather than mechanistic structures. 
A) is a form of coordination. 
B) is more common when the work is complex and ambiguous. 
C) tends to reduce quality and consistency. 
D) is unnecessary in large organizations. 
E) is more common in organic rather than mechanistic structures.

Question 5

Rather than producing a standard product or service for the marketplace,Protegé Engineering completes special projects for clients.These projects require between six months and two years to complete and demand highly specialized knowledge in engineering,production management,and computer science.Most of the 600 employees working for Protegé Engineering have university degrees in these fields;a few have doctorates.Identify the best organizational structure for Protegé Engineering and justify your recommendation.

Accepted Answer

From the fact that Protegé is a project-

Question 6

Which organizational design element determines how employees and their activities are grouped together?

Accepted Answer

A) Span of control 
B) Formalization 
C) Centralization 
D) Departmentalization 
E) Organizational grouping 
A) Span of control 
B) Formalization 
C) Centralization 
D) Departmentalization 
E) Organizational grouping

Question 7

An entrepreneur employs 20 people in a simple structure.However,the company will likely employ over 200 people in production,sales,engineering and administration within a few years due to the growing success of the company's new products.The entrepreneur likes the simple structure and wants to avoid other forms of departmentalization.Explain to the entrepreneur why his company would be more effective through other forms of departmentalization as it grows larger.

Accepted Answer

An organization with a simple structure

Question 8

Employees at a large call centre perform repetitive tasks (low variety)by documenting mailing addresses from customers who call the centre.The work process is the same for all inquiries to all call centre staff members (low analyzability).The best organizational structure for this work unit:

Accepted Answer

A) is an organic structure. 
B) would have low formalization. 
C) would coordinate mainly through informal communication. 
D) is a mechanistic structure. 
E) would have none of these characteristics. 
A) is an organic structure. 
B) would have low formalization. 
C) would coordinate mainly through informal communication. 
D) is a mechanistic structure. 
E) would have none of these characteristics.

Question 9

Span of control refers to how much discretion one has over his/her duties.

Accepted Answer

A) True 
 B)False

Question 10

As organizations grow older,they tend to:

Accepted Answer

A) become more formalized. 
B) become more centralized. 
C) move towards a simple form of departmentalization. 
D) shift from a mechanistic to an organic structure. 
E) do none of these things. 
A) become more formalized. 
B) become more centralized. 
C) move towards a simple form of departmentalization. 
D) shift from a mechanistic to an organic structure. 
E) do none of these things.

Question 11

While preparing for a final examination in organizational behaviour,you and a student in another class review the important information regarding organizational structure and design.During the conversation,the other student suggests that just about everything you need to know about organizational structure can be based on knowing the different types of departmentalization.In other words,all of the key features of organizational structure,including a structure's fundamental requirements and elements,are found in descriptions of functional structure,divisionalized structure,and other forms of departmentalization.Discuss the accuracy of this statement.

Accepted Answer

It is generally FALSE to say that depart

Question 12

Contingencies,such as size,technology,and environment do not necessarily determine an organization's structure.

Accepted Answer

A) True 
 B)False

Question 13

What is a network structure? Why do some writers believe that a network structure is an effective design for global competition?

Accepted Answer

A network structure is an alliance of se

Question 14

Which form of departmentalization organizes employees around specific skills or other resources?

Accepted Answer

A) Divisional structure 
B) Functional structure 
C) Simple structure 
D) Matrix structure 
E) Network structure 
A) Divisional structure 
B) Functional structure 
C) Simple structure 
D) Matrix structure 
E) Network structure

Question 15

Which form of departmentalization forms unique partnership teams that provide customized products or services,usually to specific clients,for a limited time?

Accepted Answer

A) Functional structure 
B) Network structure 
C) Divisionalized structure 
D) Matrix structure 
E) Team-based structure 
A) Functional structure 
B) Network structure 
C) Divisionalized structure 
D) Matrix structure 
E) Team-based structure

Question 16

Which of the following is NOT a potentially negative long-term consequence of excessive delayering of middle management?

Accepted Answer

A) It undermines managerial functions. 
B) It restricts managerial career development. 
C) It increases management workloads. 
D) It sends a signal that managers are no longer valueD. 
E) All of these consequences apply. 
A) It undermines managerial functions. 
B) It restricts managerial career development. 
C) It increases management workloads. 
D) It sends a signal that managers are no longer valueD. 
E) All of these consequences apply.

Question 17

Team-based organizational structures are usually found within the manufacturing or service operations of larger divisionalized structures.

Accepted Answer

A) True 
 B)False

Question 18

As organizations grow,which of the following does NOT typically occur?

Accepted Answer

A) Informal communication becomes more prevalent as a coordinating mechanism. 
B) There is increasing division of labour. 
C) More coordination through standardization occurs. 
D) The organization becomes more formalizeD. 
E) There is increasing job specialization. 
A) Informal communication becomes more prevalent as a coordinating mechanism. 
B) There is increasing division of labour. 
C) More coordination through standardization occurs. 
D) The organization becomes more formalizeD. 
E) There is increasing job specialization.

Question 19

A common misconception is that all employees working in matrix organizational structure report to two bosses.

Accepted Answer

A) True 
 B)False

Question 20

One problem with a functional structure is that:

Accepted Answer

A) it is more difficult to directly supervise employees within each department. 
B) it emphasizes subunit goals more than organizational goals. 
C) it makes it difficult to permit greater specialization of skills. 
D) it prevents companies from creating economies of scale in their pool of talent. 
E) employees have difficulty creating career paths within their area of knowledgE. 
A) it is more difficult to directly supervise employees within each department. 
B) it emphasizes subunit goals more than organizational goals. 
C) it makes it difficult to permit greater specialization of skills. 
D) it prevents companies from creating economies of scale in their pool of talent. 
E) employees have difficulty creating career paths within their area of knowledgE.

To increase work efficiency and make it easier to match employee competencies with job requirements,companies tend to:

Organizational structures are tools for change.

All organizations have:

Standardizing work through job descriptions and procedures:

Which organizational design element determines how employees and their activities are grouped together?

Employees at a large call centre perform repetitive tasks (low variety)by documenting mailing addresses from customers who call the centre.The work process is the same for all inquiries to all call centre staff members (low analyzability).The best organizational structure for this work unit:

Span of control refers to how much discretion one has over his/her duties.

As organizations grow older,they tend to:

Contingencies,such as size,technology,and environment do not necessarily determine an organization's structure.

What is a network structure? Why do some writers believe that a network structure is an effective design for global competition?

Which form of departmentalization organizes employees around specific skills or other resources?

Which form of departmentalization forms unique partnership teams that provide customized products or services,usually to specific clients,for a limited time?

Which of the following is NOT a potentially negative long-term consequence of excessive delayering of middle management?

Team-based organizational structures are usually found within the manufacturing or service operations of larger divisionalized structures.

As organizations grow,which of the following does NOT typically occur?

A common misconception is that all employees working in matrix organizational structure report to two bosses.

One problem with a functional structure is that:

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations Revised

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace Revised

Leadership in Organizational Settings

Organizational Culture

Organizational Change

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Exam 13: Designing Organizational Structures

To increase work efficiency and make it easier to match employee competencies with job requirements,companies tend to:

Organizational structures are tools for change.

All organizations have:

Standardizing work through job descriptions and procedures:

Which organizational design element determines how employees and their activities are grouped together?

Employees at a large call centre perform repetitive tasks (low variety)by documenting mailing addresses from customers who call the centre.The work process is the same for all inquiries to all call centre staff members (low analyzability).The best organizational structure for this work unit:

Span of control refers to how much discretion one has over his/her duties.

As organizations grow older,they tend to:

Contingencies,such as size,technology,and environment do not necessarily determine an organization's structure.

What is a network structure? Why do some writers believe that a network structure is an effective design for global competition?

Which form of departmentalization organizes employees around specific skills or other resources?

Which form of departmentalization forms unique partnership teams that provide customized products or services,usually to specific clients,for a limited time?

Which of the following is NOT a potentially negative long-term consequence of excessive delayering of middle management?

Team-based organizational structures are usually found within the manufacturing or service operations of larger divisionalized structures.

As organizations grow,which of the following does NOT typically occur?

A common misconception is that all employees working in matrix organizational structure report to two bosses.

One problem with a functional structure is that:

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations Revised

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace Revised

Leadership in Organizational Settings

Organizational Culture

Organizational Change

Filters