Question 1

Organizations tend to centralize as their external environment becomes more complex.

Accepted Answer

A) True 
 B)False

Question 2

Network structures:

Accepted Answer

A) are based on the divisionalized form of organizational structure. 
B) are permanent businesses that rely mainly on the Internet to establish their marketing. 
C) do not need to follow government laws when hiring and laying off employees. 
D) are all of these. 
E) are none of thesE. 
A) are based on the divisionalized form of organizational structure. 
B) are permanent businesses that rely mainly on the Internet to establish their marketing. 
C) do not need to follow government laws when hiring and laying off employees. 
D) are all of these. 
E) are none of thesE.

Question 3

In which of the four external environments would a network structure be most effective?

Accepted Answer

The four types of external environments

Question 4

Organizations operating in diverse environments should:

Accepted Answer

A) adopt a functional structure. 
B) centralize so that more decisions are made by top management alone. 
C) develop a set of formal rules and regulations specifically addressing what employees should do about that diversity. 
D) adopt a divisional structure aligned with that diversity. 
E) do none of these things. 
A) adopt a functional structure. 
B) centralize so that more decisions are made by top management alone. 
C) develop a set of formal rules and regulations specifically addressing what employees should do about that diversity. 
D) adopt a divisional structure aligned with that diversity. 
E) do none of these things.

Question 5

Division of labour leads to increased job specialization.

Accepted Answer

A) True 
 B)False

Question 6

The more diversified the environment,the more the firm would benefit from a divisionalized form of departmentalization.

Accepted Answer

A) True 
 B)False

Question 7

The number of layers in an organization's hierarchy depends on the number of people employed and the average span of control.

Accepted Answer

A) True 
 B)False

Question 8

One problem with the team-based organizational structure is that employees may experience more stress due to ambiguity of their roles.

Accepted Answer

A) True 
 B)False

Question 9

An organization that wants to compete through innovation should:

Accepted Answer

A) adopt an organic structure and make extensive use of informal communication to coordinate work. 
B) centralize and formalize its organizational structure. 
C) coordinate employees by writing up formal rules and procedures. 
D) switch to a cost leadership strategy as quickly as possible. 
E) adopt a mechanistic structure with functional departmentalization. 
A) adopt an organic structure and make extensive use of informal communication to coordinate work. 
B) centralize and formalize its organizational structure. 
C) coordinate employees by writing up formal rules and procedures. 
D) switch to a cost leadership strategy as quickly as possible. 
E) adopt a mechanistic structure with functional departmentalization.

Question 10

Informal communication as a coordinating mechanism is ineffective in nonroutine situations.

Accepted Answer

A) True 
 B)False

Question 11

The primary source of environmental diversity or uncertainty mainly determines the best form of divisional structure an organization should adopt.

Accepted Answer

A) True 
 B)False

Question 12

Departmentalization does all of the following EXCEPT:

Accepted Answer

A) Departmentalization establishes a system of common supervision. 
B) Departmentalization discourages coordination through informal communication. 
C) Departmentalization creates common measures of performance among employees in the unit. 
D) Departmentalization typically determines which positions and units must share resources. 
E) Departmentalization establishes interdependencies among employees and subunits. 
A) Departmentalization establishes a system of common supervision. 
B) Departmentalization discourages coordination through informal communication. 
C) Departmentalization creates common measures of performance among employees in the unit. 
D) Departmentalization typically determines which positions and units must share resources. 
E) Departmentalization establishes interdependencies among employees and subunits.

Question 13

Decentralization is more likely to occur when:

Accepted Answer

A) an organization becomes so complex that senior executives cannot process all the decisions that significantly influence the business. 
B) corporate leaders want more consistent decisions across all work units. 
C) corporate leaders want to increase consistency and reduce costs across the organization. 
D) all of these occur. 
E) none of these occur. 
A) an organization becomes so complex that senior executives cannot process all the decisions that significantly influence the business. 
B) corporate leaders want more consistent decisions across all work units. 
C) corporate leaders want to increase consistency and reduce costs across the organization. 
D) all of these occur. 
E) none of these occur.

Question 14

One of the main advantages of network structures is that they ensure the core organization has a high degree of control over production,marketing,and other functions.

Accepted Answer

A) True 
 B)False

Question 15

A software design team performs work that has high variety and low analyzability.This team would work best with which of the following organizational structure characteristics?

Accepted Answer

A) High formalization 
B) Organic structure 
C) Narrow span of control 
D) Coordination through formal hierarchy 
E) Mechanistic structure 
A) High formalization 
B) Organic structure 
C) Narrow span of control 
D) Coordination through formal hierarchy 
E) Mechanistic structure

Question 16

Most employees at Quokka Systems are organized into project teams.Employees report to the project leader,but they also report to a leader responsible for their functional specialization (such as engineering or marketing).Quokka Systems likely has a:

Accepted Answer

A) simple structure. 
B) client-based divisionalized structure. 
C) matrix structure. 
D) product-based divisionalized structure. 
E) functional structurE. 
A) simple structure. 
B) client-based divisionalized structure. 
C) matrix structure. 
D) product-based divisionalized structure. 
E) functional structurE.

Question 17

Organic structures are better suited to hostile environments.

Accepted Answer

A) True 
 B)False

Question 18

A narrower span of control is necessary when employees perform novel or complex tasks.

Accepted Answer

A) True 
 B)False

Question 19

An organizational chart mainly illustrates which type of coordinating mechanism?

Accepted Answer

A) Formal hierarchy 
B) Informal communication 
C) Standardization of skills 
D) Standardization of output 
E) None of these 
A) Formal hierarchy 
B) Informal communication 
C) Standardization of skills 
D) Standardization of output 
E) None of these

Question 20

In organizational structures,integrator roles serve mainly as:

Accepted Answer

A) a form of standardization. 
B) an informal communication coordinating mechanism. 
C) a form of direct supervision. 
D) one of four types of technology. 
E) the main element in divisionalized structures. 
A) a form of standardization. 
B) an informal communication coordinating mechanism. 
C) a form of direct supervision. 
D) one of four types of technology. 
E) the main element in divisionalized structures.

Organizations tend to centralize as their external environment becomes more complex.

Network structures:

In which of the four external environments would a network structure be most effective?

Organizations operating in diverse environments should:

Division of labour leads to increased job specialization.

The more diversified the environment,the more the firm would benefit from a divisionalized form of departmentalization.

The number of layers in an organization's hierarchy depends on the number of people employed and the average span of control.

One problem with the team-based organizational structure is that employees may experience more stress due to ambiguity of their roles.

An organization that wants to compete through innovation should:

Informal communication as a coordinating mechanism is ineffective in nonroutine situations.

The primary source of environmental diversity or uncertainty mainly determines the best form of divisional structure an organization should adopt.

Departmentalization does all of the following EXCEPT:

Decentralization is more likely to occur when:

One of the main advantages of network structures is that they ensure the core organization has a high degree of control over production,marketing,and other functions.

A software design team performs work that has high variety and low analyzability.This team would work best with which of the following organizational structure characteristics?

Most employees at Quokka Systems are organized into project teams.Employees report to the project leader,but they also report to a leader responsible for their functional specialization (such as engineering or marketing).Quokka Systems likely has a:

Organic structures are better suited to hostile environments.

A narrower span of control is necessary when employees perform novel or complex tasks.

An organizational chart mainly illustrates which type of coordinating mechanism?

In organizational structures,integrator roles serve mainly as:

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations Revised

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace Revised

Leadership in Organizational Settings

Organizational Culture

Organizational Change

Filters

Exam 13: Designing Organizational Structures

Organizations tend to centralize as their external environment becomes more complex.

Network structures:

In which of the four external environments would a network structure be most effective?

Organizations operating in diverse environments should:

Division of labour leads to increased job specialization.

The more diversified the environment,the more the firm would benefit from a divisionalized form of departmentalization.

The number of layers in an organization's hierarchy depends on the number of people employed and the average span of control.

One problem with the team-based organizational structure is that employees may experience more stress due to ambiguity of their roles.

An organization that wants to compete through innovation should:

Informal communication as a coordinating mechanism is ineffective in nonroutine situations.

The primary source of environmental diversity or uncertainty mainly determines the best form of divisional structure an organization should adopt.

Departmentalization does all of the following EXCEPT:

Decentralization is more likely to occur when:

One of the main advantages of network structures is that they ensure the core organization has a high degree of control over production,marketing,and other functions.

A software design team performs work that has high variety and low analyzability.This team would work best with which of the following organizational structure characteristics?

Most employees at Quokka Systems are organized into project teams.Employees report to the project leader,but they also report to a leader responsible for their functional specialization (such as engineering or marketing).Quokka Systems likely has a:

Organic structures are better suited to hostile environments.

A narrower span of control is necessary when employees perform novel or complex tasks.

An organizational chart mainly illustrates which type of coordinating mechanism?

In organizational structures,integrator roles serve mainly as:

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations Revised

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace Revised

Leadership in Organizational Settings

Organizational Culture

Organizational Change

Filters