Exam 5: Foundations of Employee Motivation

Total Chemical Corp.(TCC)developed a goal-setting program aimed at teams that operate the petrochemical process in TCC's plants.The goal-setting program encouraged team leaders to frequently remind team members to 'do their best'.TCC's executives also rewarded team leaders who pushed employees to complete impossible deadlines.One year after the goal-setting program was introduced,TCC's executives couldn't see much improvement in job performance.Explain why goal setting might not have worked effectively here.

An individual's perceived probability that a particular level of effort will result in a particular level of performance refers to the:

When employees want to improve their self-image,they seek out positive feedback from social sources.

Maslow's needs hierarchy theory incorporates only five basic categories.

Through hard work,Gan lives comfortably without much financial debt.Now he wants to improve relations with colleagues and form stronger friendships.Which needs-based theory of motivation best explains Gan's recent focus on his social needs?

Maslow's needs hierarchy theory states that people are motivated by only one need at a time.

Research has concluded that punishment and negative reinforcement should never be used in organizational settings.

Balanced scorecards are used mainly to measure performance of production employees.

The optimal level of goal difficulty occurs where the goal has more than a low level,but less than a moderate level of goal difficulty.

Big Box Construction Company has received warnings from government safety inspectors that employees at some of its construction sites are not wearing the required safety helmets and noise-protection equipment.The company could lose these contracts if safety practices are not maintained.The company has warned employees that they could be fired if they don't wear the safety gear,but this has had little effect.Describe an A-B-C analysis for this situation and provide two types of behaviour modification interventions that might change employee behaviour in this situation.

Which reinforcement schedule is best for helping employees to learn new behaviours?

All of the following are reasons given for why some employees are "disengaged" EXCEPT:

One feature of Maslow's needs hierarchy theory that continues to have support is that:

Unlike needs hierarchy models,recent studies suggest that:

People with __________ are more effective in many jobs requiring social interaction,but they tend to be less effective at allocating scarce resources.

McClelland's learned needs theory does NOT include which of these needs?

One way to increase an employee's E-to-P expectancy regarding a specific task is to increase the person's self-confidence through counselling and coaching.

Employee motivation tends to increase when people are assigned to jobs for which they are qualified and they receive coaching to improve their self-confidence.Both of these practices improve employee motivation by:

Maslow is credited for bringing a mechanistic perspective to the study of motivation.

Self-reinforcement is a component of: