Exam 12: Human Resource Management

Managers determine the potential of job applicants in performing particular jobs by evaluating their qualifications and previous job experience. This process is called _____.

Cost saving is the only reason why managers engage in offshoring.

An informal appraisal is conducted at a set time during the year and is based on performance dimensions and measures that were specified in advance.

A trait appraisal involves assessing subordinates on personal characteristics that are relevant to job performance, such as skills, abilities, or personality.

Which of the following components of the HRM system focuses on ensuring employees learn and build the skills and abilities needed to perform their jobs effectively both in the present and the future? Author: Or "effectively in the present as well as the future."

Behavior appraisals are especially useful when what workers are like is more important than how workers perform their jobs.

As a part of its human resource planning process, KRQ Consulting estimates the qualifications of all current employees as well as the qualifications of the available workers in the external job market. KRQ Consulting is engaging in_____.

In a 360-degree appraisal, a manager receives feedback based on evaluations by his or her superior alone.

In simulations, learning occurs in the work setting as employees perform their job tasks.

The tasks, duties, and responsibilities that make up a job are known as the _____.

The _____ restricts mandatory retirement and especially benefits older employees.

Which of the following is true about traits and trait appraisals?

List and explain the three factors on which performance is evaluated in a performance appraisal. Author: Or, simpler, "on which performance is appraised."

What is the goal of equal employment opportunity? List and briefly describe any three major equal employment opportunity laws that affect human resource management.

In an unstructured interview, the interviewer feels free to ask probing questions to discover what the applicant is like and does not ask a fixed set of questions determined in advance.

Recruiting processes conducted by an organization to find people outside the organization who have not worked for the organization previously are known as _____.

The act that made it legal for workers to organize into unions was the _____.

Collective bargaining refers to negotiation between labor unions and managers to resolve conflicts and disputes about important issues.

Promising employees are required to undergo various training programs that focus on the skills required to become an effective manager in their respective fields in the future. This is called development.

An organization that selects students by conducting career fairs on college campuses is using internal recruitment.