Exam 9: Understanding Groups and Managing Work Teams

Effective teams typically need some _________.

An effective reward system should _________.

High levels of conflict _________.

Define the norming stage of group development.

High cohesiveness combined with a very weak alignment between group goals and organisational goals typically results in this.

The studies by Solomon Asch show that group norms are a powerful force.

This stage involves the most conflict during the entire group development process.

In a global team, team members should guard against _________, which can be a source of discord and resentment among team members.

A team that lacks new, interesting and exciting ideas needs which of the following to fulfil this team role?

Social loafing is not usually a big problem in collectivist societies.

Compare and contrast work groups and work teams.

The team role of linker initiates creative ideas in a team.

Many global teams find it difficult to attain _________.

There is no way to reduce social loafing within a team.

As groups get incrementally smaller, the contribution of individual members often tends to lessen.

Does a group always become more effective as it progresses through the first four stages?

An effective team leader is often more of a coach than a manager.

Describe how a Green Team can avoid stagnation after one year.

A major drawback of using global teams is _________.

Disagreeable team members rarely decrease team performance.