Question 1

List at least four ethical things top managers should do to be effective transformational leaders.

Accepted Answer

At least four ethical things top manager

Question 2

Fiedler's contingency leadership model determines if a leader's style is

Accepted Answer

A)  task-oriented or relationship-oriented. 
B)  directive, supportive, participative, or achievement-oriented. 
C)  transactional or transformational. 
D)  telling, selling, participating, or delegating. 
E)  charismatic or noncharismatic. 
A)  task-oriented or relationship-oriented. 
B)  directive, supportive, participative, or achievement-oriented. 
C)  transactional or transformational. 
D)  telling, selling, participating, or delegating. 
E)  charismatic or noncharismatic.

Question 3

Leadership is the ability to influence employees to voluntarily pursue organizational goals.

Accepted Answer

A) True 
 B)False

Question 4

Research shows that followers seek and admire leaders who create feelings of

Accepted Answer

A)  anticipation. 
B)  individualism. 
C)  significance. 
D)  clarity. 
E)  freedom. 
A)  anticipation. 
B)  individualism. 
C)  significance. 
D)  clarity. 
E)  freedom.

Question 5

Which of the following is NOT an employee characteristic of relevance in path-goal theory?

Accepted Answer

A)  position power 
B)  experience 
C)  need for achievement 
D)  task ability 
E)  locus of control 
A)  position power 
B)  experience 
C)  need for achievement 
D)  task ability 
E)  locus of control

Question 6

According to Fiedler's contingency model, ________ situation control favors a leader who is ________-oriented.

Accepted Answer

A)  low; relationship 
B)  low; transformational 
C)  moderate; task 
D)  moderate; relationship 
E)  high; transformational 
A)  low; relationship 
B)  low; transformational 
C)  moderate; task 
D)  moderate; relationship 
E)  high; transformational

Question 7

Think about a person who has been in a leadership position above you (perhaps a teacher or a boss). How well did that person meet each of the criteria that followers want in their leaders?

Accepted Answer

Students should explain how well a leade

Question 8

________ is the model that requires a manager to assess her own leadership orientation and the level of her situational control.

Accepted Answer

A)  LMX model of leadership 
B)  Shared leadership model 
C)  Fiedler's contingency model 
D)  House's path-goal theory 
E)  Charismatic leadership theory 
A)  LMX model of leadership 
B)  Shared leadership model 
C)  Fiedler's contingency model 
D)  House's path-goal theory 
E)  Charismatic leadership theory

Question 9

Stephanie supervises a call center department that receives stress-producing calls from unhappy customers. Turnover has increased by 33 percent over the last four months. Stephanie is understanding and patient with her staff, and tells them she knows what they're going through because it wasn't so long ago that she took those calls. How would Stephanie's staff describe her style?

Accepted Answer

A)  supportive 
B)  interaction facilitation 
C)  work facilitation 
D)  achievement-oriented 
E)  value-based 
A)  supportive 
B)  interaction facilitation 
C)  work facilitation 
D)  achievement-oriented 
E)  value-based

Question 10

The approach to leadership that suggests that effective leadership behavior depends on the situation at hand is the ________ approach.

Accepted Answer

A)  contingency 
B)  transformational 
C)  circumstantial 
D)  behavioral 
E)  trait 
A)  contingency 
B)  transformational 
C)  circumstantial 
D)  behavioral 
E)  trait

Question 11

________ power results from one's specialized knowledge.

Accepted Answer

A)  Legitimate 
B)  Expert 
C)  Referent 
D)  Reward 
E)  Coercive 
A)  Legitimate 
B)  Expert 
C)  Referent 
D)  Reward 
E)  Coercive

Question 12

Transformational leadership is positively associated with all the following EXCEPT

Accepted Answer

A)  measures of organizational effectiveness. 
B)  measures of leadership effectiveness and employee job satisfaction. 
C)  more employee identification with their leaders. 
D)  less commitment to organizational change. 
E)  higher levels of intrinsic motivation. 
A)  measures of organizational effectiveness. 
B)  measures of leadership effectiveness and employee job satisfaction. 
C)  more employee identification with their leaders. 
D)  less commitment to organizational change. 
E)  higher levels of intrinsic motivation.

Question 13

According to House's revised path-goal theory, a leader's style should vary depending on

Accepted Answer

A)  employee characteristics and environmental factors. 
B)  position power and situational control. 
C)  situational control and organizational readiness. 
D)  organizational readiness and leader-member relations. 
E)  leader-member relations and environmental factors. 
A)  employee characteristics and environmental factors. 
B)  position power and situational control. 
C)  situational control and organizational readiness. 
D)  organizational readiness and leader-member relations. 
E)  leader-member relations and environmental factors.

Question 14

Why has leadership become required for survival?

Accepted Answer

A)  Otherwise organizations become chaotic. 
B)  Because businesses dominate the economic landscape. 
C)  Since the business world is less volatile. 
D)  Because more changes are needed. 
E)  Due to organizations being too complex. 
A)  Otherwise organizations become chaotic. 
B)  Because businesses dominate the economic landscape. 
C)  Since the business world is less volatile. 
D)  Because more changes are needed. 
E)  Due to organizations being too complex.

Question 15

Employees who are having computer problems at Market Industries go to Farrah rather than the IT department because she is efficient and considerate about helping out and is extremely knowledgeable. Farrah has expert power.

Accepted Answer

A) True 
 B)False

Question 16

Revised path-goal theory indicates to managers that they must consider

Accepted Answer

A)  hiring new employees and eliminating current ones who don't fit your leadership style. 
B)  modifying their leadership style to fit employee and task characteristics. 
C)  stirring up the current work environment to generate competition. 
D)  focusing on applying relationship-oriented behaviors for workplace success. 
E)  altering their approach to that of servant leadership. 
A)  hiring new employees and eliminating current ones who don't fit your leadership style. 
B)  modifying their leadership style to fit employee and task characteristics. 
C)  stirring up the current work environment to generate competition. 
D)  focusing on applying relationship-oriented behaviors for workplace success. 
E)  altering their approach to that of servant leadership.

Question 17

When JP saw Helene in the stockroom stuffing her purse with expensive printer cartridges, Helene was quick to say, "We've been friends since first grade, so I'm sure you won't say anything about this." What was Helene using on JP?

Accepted Answer

A)  coalition tactic 
B)  legitimating tactic 
C)  pressure tactic 
D)  personal appeal 
E)  exchange tactic 
A)  coalition tactic 
B)  legitimating tactic 
C)  pressure tactic 
D)  personal appeal 
E)  exchange tactic

Question 18

This question has two parts; be sure to answer both.
First, list and describe the four basic skills leaders need to have.
Next, imagine that you are the manager of a technology (IT) help desk at a large law firm. Propose open-ended interview questions you might ask potential applicants to assess whether or not they possess these four basic skills.

Accepted Answer

Leaders need four basic skills:
1. Cogni

Question 19

________ leadership approaches attempt to determine the unique behaviors used by effective leaders.

Accepted Answer

A)  Trait 
B)  Servant 
C)  Shared 
D)  Behavioral 
E)  Contingency 
A)  Trait 
B)  Servant 
C)  Shared 
D)  Behavioral 
E)  Contingency

Question 20

List four positive task-oriented or interpersonal traits that good leaders have and three negative interpersonal attributes often found in leaders.

Accepted Answer

Positive task-oriented traits include in

List at least four ethical things top managers should do to be effective transformational leaders.

Fiedler's contingency leadership model determines if a leader's style is

Leadership is the ability to influence employees to voluntarily pursue organizational goals.

Research shows that followers seek and admire leaders who create feelings of

Which of the following is NOT an employee characteristic of relevance in path-goal theory?

According to Fiedler's contingency model, situation control favors a leader who is -oriented.

Think about a person who has been in a leadership position above you (perhaps a teacher or a boss). How well did that person meet each of the criteria that followers want in their leaders?

________ is the model that requires a manager to assess her own leadership orientation and the level of her situational control.

The approach to leadership that suggests that effective leadership behavior depends on the situation at hand is the ________ approach.

________ power results from one's specialized knowledge.

Transformational leadership is positively associated with all the following EXCEPT

According to House's revised path-goal theory, a leader's style should vary depending on

Why has leadership become required for survival?

Employees who are having computer problems at Market Industries go to Farrah rather than the IT department because she is efficient and considerate about helping out and is extremely knowledgeable. Farrah has expert power.

Revised path-goal theory indicates to managers that they must consider

When JP saw Helene in the stockroom stuffing her purse with expensive printer cartridges, Helene was quick to say, "We've been friends since first grade, so I'm sure you won't say anything about this." What was Helene using on JP?

________ leadership approaches attempt to determine the unique behaviors used by effective leaders.

List four positive task-oriented or interpersonal traits that good leaders have and three negative interpersonal attributes often found in leaders.

The Exceptional Manager: What You Do, How You Do It

Management Theory: Essential Background for the Successful Manager

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Global Management Managing Across Borders

Planning: the Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture, Structure, and Design: Building Blocks of the Organization

Human Resource Management: Getting the Right People

Organizational Change and Innovation: Lifelong Challenges

Managing Individual Differences and Behaviour: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation, Reducing Conflict

Interpersonal and Organizational Communication: Mastering the Exchange of Information

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

Entrepreneurship

Filters

Exam 14: Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader

List at least four ethical things top managers should do to be effective transformational leaders.

Fiedler's contingency leadership model determines if a leader's style is

Leadership is the ability to influence employees to voluntarily pursue organizational goals.

Research shows that followers seek and admire leaders who create feelings of

Which of the following is NOT an employee characteristic of relevance in path-goal theory?

According to Fiedler's contingency model, ________ situation control favors a leader who is ________-oriented.

Think about a person who has been in a leadership position above you (perhaps a teacher or a boss). How well did that person meet each of the criteria that followers want in their leaders?

________ is the model that requires a manager to assess her own leadership orientation and the level of her situational control.

The approach to leadership that suggests that effective leadership behavior depends on the situation at hand is the ________ approach.

________ power results from one's specialized knowledge.

Transformational leadership is positively associated with all the following EXCEPT

According to House's revised path-goal theory, a leader's style should vary depending on

Why has leadership become required for survival?

Employees who are having computer problems at Market Industries go to Farrah rather than the IT department because she is efficient and considerate about helping out and is extremely knowledgeable. Farrah has expert power.

Revised path-goal theory indicates to managers that they must consider

When JP saw Helene in the stockroom stuffing her purse with expensive printer cartridges, Helene was quick to say, "We've been friends since first grade, so I'm sure you won't say anything about this." What was Helene using on JP?

________ leadership approaches attempt to determine the unique behaviors used by effective leaders.

List four positive task-oriented or interpersonal traits that good leaders have and three negative interpersonal attributes often found in leaders.

The Exceptional Manager: What You Do, How You Do It

Management Theory: Essential Background for the Successful Manager

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Global Management Managing Across Borders

Planning: the Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture, Structure, and Design: Building Blocks of the Organization

Human Resource Management: Getting the Right People

Organizational Change and Innovation: Lifelong Challenges

Managing Individual Differences and Behaviour: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation, Reducing Conflict

Interpersonal and Organizational Communication: Mastering the Exchange of Information

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

Entrepreneurship

Filters

According to Fiedler's contingency model, situation control favors a leader who is -oriented.