Question 1

Chase is hiring for a bookkeeper.He asks potential hires to complete a short math test.What kind of test is this?

Accepted Answer

A)  A cognitive ability test 
B)  An integrity test 
C)  An emotional intelligence test 
D)  An aptitude test 
E)  A personality test 
A)  A cognitive ability test 
B)  An integrity test 
C)  An emotional intelligence test 
D)  An aptitude test 
E)  A personality test

Question 2

What is selection?

Accepted Answer

A)  The process of posting a job 
B)  The process of choosing among individuals who have been recruited to fill existing or projected job openings 
C)  The process of completing an exit interview after an employee has resigned 
D)  The process of downsizing 
E)  The process of succession planning 
A)  The process of posting a job 
B)  The process of choosing among individuals who have been recruited to fill existing or projected job openings 
C)  The process of completing an exit interview after an employee has resigned 
D)  The process of downsizing 
E)  The process of succession planning

Question 3

In the selection process,which of the following refers to requirements that are absolutely essential for the job?

Accepted Answer

A)  Want criteria 
B)  Must criteria 
C)  Necessary criteria 
D)  Desired criteria 
E)  Basic criteria 
A)  Want criteria 
B)  Must criteria 
C)  Necessary criteria 
D)  Desired criteria 
E)  Basic criteria

Question 4

A hiring manager asked a candidate how she would handle an irate customer; this is an example of a behavioural interview question.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following interview question types is most representative of the interview question: "How would you handle an angry customer?"

Accepted Answer

A)  Intelligence-testing interview question 
B)  Knowledge-based interview question 
C)  Behavioural interview question 
D)  Emotional intelligence interview question 
E)  Situational interview question 
A)  Intelligence-testing interview question 
B)  Knowledge-based interview question 
C)  Behavioural interview question 
D)  Emotional intelligence interview question 
E)  Situational interview question

Question 6

In many instances,a small selection ratio also means a low quality of recruits.

Accepted Answer

A) True 
 B)False

Question 7

What is the underlying assumption associated with behavioural interviews?

Accepted Answer

A)  The best predictor of future performance is a person's intentions. 
B)  The best predictor of future performance is past performance in similar circumstances. 
C)  The best predictor of future performance is a person's level of intelligence. 
D)  The best predictor of future performance is the personality of a candidate. 
E)  The best predictor of future performance is the integrity of a candidate. 
A)  The best predictor of future performance is a person's intentions. 
B)  The best predictor of future performance is past performance in similar circumstances. 
C)  The best predictor of future performance is a person's level of intelligence. 
D)  The best predictor of future performance is the personality of a candidate. 
E)  The best predictor of future performance is the integrity of a candidate.

Question 8

An example of a behavioural question is:

Accepted Answer

A)  "What type of work do you want to be doing in five years?" 
B)  "Tell me about a time when you were in a situation that required negotiation skills." 
C)  "If a co-worker tried to sabotage your reputation, what would you do?" 
D)  "What are the skill areas that you would like to develop?" 
E)  "How would this position help you to achieve your career goals?" 
A)  "What type of work do you want to be doing in five years?" 
B)  "Tell me about a time when you were in a situation that required negotiation skills." 
C)  "If a co-worker tried to sabotage your reputation, what would you do?" 
D)  "What are the skill areas that you would like to develop?" 
E)  "How would this position help you to achieve your career goals?"

Question 9

Raj is hiring a junior accountant at his firm.He has selected only candidates who went to the same university that he went to.What interview mistake is Raj potentially making?

Accepted Answer

A)  Too much talking 
B)  Negative bias 
C)  Similar to me bias 
D)  Leading questions 
E)  Influence of nonverbal behaviour 
A)  Too much talking 
B)  Negative bias 
C)  Similar to me bias 
D)  Leading questions 
E)  Influence of nonverbal behaviour

Question 10

What of the following is known as a comprehensive and systematic procedure used to evaluate a candidate's management potential?

Accepted Answer

A)  A management group discussion 
B)  A managerial aptitude test 
C)  A management assessment centre 
D)  A management interest inventory 
E)  A management cognitive test 
A)  A management group discussion 
B)  A managerial aptitude test 
C)  A management assessment centre 
D)  A management interest inventory 
E)  A management cognitive test

Question 11

When should the applicant's interview performance be rated?

Accepted Answer

A)  After the reference checking stage has been completed 
B)  Immediately following each interview 
C)  The day after the interview 
D)  The week after the interview 
E)  Immediately after all candidates have been interviewed 
A)  After the reference checking stage has been completed 
B)  Immediately following each interview 
C)  The day after the interview 
D)  The week after the interview 
E)  Immediately after all candidates have been interviewed

Question 12

How are most interviews administered?

Accepted Answer

A)  Within a group 
B)  Virtually 
C)  Via telephone 
D)  One-on-one 
E)  Using social media 
A)  Within a group 
B)  Virtually 
C)  Via telephone 
D)  One-on-one 
E)  Using social media

Question 13

According to the textbook,which of the following is used by virtually all organizations for selecting job applicants?

Accepted Answer

A)  Work sampling 
B)  The assessment centre 
C)  The interview 
D)  A personality test 
E)  An intelligence test 
A)  Work sampling 
B)  The assessment centre 
C)  The interview 
D)  A personality test 
E)  An intelligence test

Question 14

Sandeep,the manager of a provincial credit union,hired five new tellers based solely on their interviews.Although Sandeep thought he had planned the candidate interviewing process well,the three candidates who were rated the highest in the interview,and hired,did not meet the basic performance expectations once they were on the job.Which of the following is the primary problem associated with these interviews?

Accepted Answer

A)  Validity 
B)  Integrity 
C)  Utility 
D)  Stability 
E)  Consistency 
A)  Validity 
B)  Integrity 
C)  Utility 
D)  Stability 
E)  Consistency

Question 15

Elaine is hiring a social media expert for her small business.She has asked to see samples of the candidate's work.What are some of the advantages of asking for work samples?

Accepted Answer

Up to 5 points.Work samples can be a pre

Question 16

An example of a situational question is

Accepted Answer

A)  "Tell me about a time when you managed numerous priorities in a short period of time." 
B)  "Tell me about a time when you had to discipline an employee." 
C)  "How would you handle an irate boss who has just been told that the output in your department was below standard?" 
D)  "What type of computer skills are you proficient in?" 
E)  "How would this position help you to achieve your career goals?" 
A)  "Tell me about a time when you managed numerous priorities in a short period of time." 
B)  "Tell me about a time when you had to discipline an employee." 
C)  "How would you handle an irate boss who has just been told that the output in your department was below standard?" 
D)  "What type of computer skills are you proficient in?" 
E)  "How would this position help you to achieve your career goals?"

Question 17

Which of the following is true of the panel interview technique?

Accepted Answer

A)  Interviewee time and travel/accommodation expenses are increased. 
B)  There is an increased likelihood of human rights violations. 
C)  There is an increased likelihood that the information provided will be heard and recorded accurately. 
D)  There is an increased likelihood of employment equity violations. 
E)  There is an increased likelihood of interviewer error. 
A)  Interviewee time and travel/accommodation expenses are increased. 
B)  There is an increased likelihood of human rights violations. 
C)  There is an increased likelihood that the information provided will be heard and recorded accurately. 
D)  There is an increased likelihood of employment equity violations. 
E)  There is an increased likelihood of interviewer error.

Question 18

Which of the following best describes the multiple-hurdle strategy used in the selection process?

Accepted Answer

A)  The process of selecting instruments for selection purposes 
B)  Candidates interviewing across the organization 
C)  A reliability and validity analysis conducted throughout the hiring process 
D)  A series of successive steps where only candidates clearing the hurdle are permitted to move on to the next step 
E)  Increasing levels of testing of candidates focusing on personality and intelligence 
A)  The process of selecting instruments for selection purposes 
B)  Candidates interviewing across the organization 
C)  A reliability and validity analysis conducted throughout the hiring process 
D)  A series of successive steps where only candidates clearing the hurdle are permitted to move on to the next step 
E)  Increasing levels of testing of candidates focusing on personality and intelligence

Question 19

Interviews are subject to many common errors,which may limit the reliability or validity of the interview.Identify and describe five (5)common interviewing mistakes.

Accepted Answer

2 points for correctly identifying and d

Question 20

The study of 92 employment interviews mentioned in the textbook found that the interviewers using high levels of structure in the interview process evaluated applicants

Accepted Answer

A)  less favourably than those who used semi-structured or unstructured interviews. 
B)  more favourably than those who used semi-structured or unstructured interviews. 
C)  less reliably than those who used semi-structured or unstructured interviews. 
D)  less validly than those who used semi-structured or unstructured interviews. 
E)  in the exact same manner as those who used semi-structured or unstructured interviews. 
A)  less favourably than those who used semi-structured or unstructured interviews. 
B)  more favourably than those who used semi-structured or unstructured interviews. 
C)  less reliably than those who used semi-structured or unstructured interviews. 
D)  less validly than those who used semi-structured or unstructured interviews. 
E)  in the exact same manner as those who used semi-structured or unstructured interviews.

Chase is hiring for a bookkeeper.He asks potential hires to complete a short math test.What kind of test is this?

What is selection?

In the selection process,which of the following refers to requirements that are absolutely essential for the job?

A hiring manager asked a candidate how she would handle an irate customer; this is an example of a behavioural interview question.

Which of the following interview question types is most representative of the interview question: "How would you handle an angry customer?"

In many instances,a small selection ratio also means a low quality of recruits.

What is the underlying assumption associated with behavioural interviews?

An example of a behavioural question is:

Raj is hiring a junior accountant at his firm.He has selected only candidates who went to the same university that he went to.What interview mistake is Raj potentially making?

What of the following is known as a comprehensive and systematic procedure used to evaluate a candidate's management potential?

When should the applicant's interview performance be rated?

How are most interviews administered?

According to the textbook,which of the following is used by virtually all organizations for selecting job applicants?

Elaine is hiring a social media expert for her small business.She has asked to see samples of the candidate's work.What are some of the advantages of asking for work samples?

An example of a situational question is

Which of the following is true of the panel interview technique?

Which of the following best describes the multiple-hurdle strategy used in the selection process?

Interviews are subject to many common errors,which may limit the reliability or validity of the interview.Identify and describe five (5)common interviewing mistakes.

The study of 92 employment interviews mentioned in the textbook found that the interviewers using high levels of structure in the interview process evaluated applicants

The Strategic Role of Human Resources Management

The Changing Legal Emphasis: Compliance and Impact on Canadian Workplaces

Human Resources Management and Technology

Designing and Analyzing Jobs

Human Resources Planning

Recruitment

Onboarding and Training

Career and Management Development

Performance Management

Strategic Pay Plans

Pay-For-Performance and Financial Incentives

Employee Benefits and Services

Occupational Health and Safety

Managing Employee Separations: Turnover, Communication, and Employee Engagement

Labour Relations

Managing Human Resources in a Global Business

Filters

Exam 7: Selection

Chase is hiring for a bookkeeper.He asks potential hires to complete a short math test.What kind of test is this?

What is selection?

In the selection process,which of the following refers to requirements that are absolutely essential for the job?

A hiring manager asked a candidate how she would handle an irate customer; this is an example of a behavioural interview question.

Which of the following interview question types is most representative of the interview question: "How would you handle an angry customer?"

In many instances,a small selection ratio also means a low quality of recruits.

What is the underlying assumption associated with behavioural interviews?

An example of a behavioural question is:

Raj is hiring a junior accountant at his firm.He has selected only candidates who went to the same university that he went to.What interview mistake is Raj potentially making?

What of the following is known as a comprehensive and systematic procedure used to evaluate a candidate's management potential?

When should the applicant's interview performance be rated?

How are most interviews administered?

According to the textbook,which of the following is used by virtually all organizations for selecting job applicants?

Elaine is hiring a social media expert for her small business.She has asked to see samples of the candidate's work.What are some of the advantages of asking for work samples?

An example of a situational question is

Which of the following is true of the panel interview technique?

Which of the following best describes the multiple-hurdle strategy used in the selection process?

Interviews are subject to many common errors,which may limit the reliability or validity of the interview.Identify and describe five (5)common interviewing mistakes.

The study of 92 employment interviews mentioned in the textbook found that the interviewers using high levels of structure in the interview process evaluated applicants

The Strategic Role of Human Resources Management

The Changing Legal Emphasis: Compliance and Impact on Canadian Workplaces

Human Resources Management and Technology

Designing and Analyzing Jobs

Human Resources Planning

Recruitment

Onboarding and Training

Career and Management Development

Performance Management

Strategic Pay Plans

Pay-For-Performance and Financial Incentives

Employee Benefits and Services

Occupational Health and Safety

Managing Employee Separations: Turnover, Communication, and Employee Engagement

Labour Relations

Managing Human Resources in a Global Business

Filters