Exam 14: Leading Teams

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List and discuss the two group norms that Google found to be especially important to both positive team feelings and productive team output.

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Fred, a software engineer, is in charge of scrutinizing electronic communication patterns as part of his role within a virtual team at work.Fred's role fulfills which of the following virtual team practices?

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Explain what is meant by the term productive output as it is used in the model of team effectiveness.

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Explain what is meant by the term satisfaction as it is used in the model of team effectiveness.

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Productive output pertains to the team's ability to meet the personal needs of its members.

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Michael's team has evolved to the storming stage of team development.As team leader, what should Michael be emphasizing?

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Discuss the determinants of team cohesiveness and its consequences.

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Sally is a member of a work team at Computers-R-Us Corporation.She often proposes new solutions to team problems.This is an example of which task specialist role?

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Compare and contrast task conflict and relationship conflict, providing examples of each.

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__________ means a team climate characterized by mutual trust and respect in which team members are comfortable being themselves.

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Work team effectiveness is based on three outcomes: productive output, capacity to adapt and learn, and ______.

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A task force is a type of ______.

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Effective virtual team leaders use technology to build relationships through all of the following ways, EXCEPT ______.

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__________ teams typically consist of 5 to 20 multiskilled workers who rotate jobs to produce an entire product or service or at least one complete aspect or portion of a product or service.

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Discuss the three key elements of a self-managed team.

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Jamil, a team leader, wants to shape culture through virtual technology.Which activity might help him do so?

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Discuss the differences between distributive and integrative negotiation.Describe the steps for achieving a win-win solution with integrative negotiation.

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Randy is a team leader at Welldrilling.net.His team is made up of 15 coworkers.Recently, he has noticed a tendency for some team members to participate much less than others.They seem uninterested and content to let others do the work.This is called ______.

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The term __________ refers to a team member who attains benefits from team membership but does not actively participate in and contribute to the team's work.

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Demands create yes-or-no obstacles to effective negotiation whereas interests present problems that can be solved creatively.

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