Question 1

The loyalty of professionals is to their organisation.

Accepted Answer

A) True 
 B)False

Question 2

In a short essay, discuss job design and describe how a manager could utilise job scope, job enlargement, job enrichment and job depth to design motivating jobs.

Accepted Answer

Job design refers to the way tasks are c

Question 3

Which of the following, according to the job characteristics model, is the degree to which a job requires completion of a whole and identifiable piece of work?

Accepted Answer

A) autonomy 
B) feedback 
C) task significance 
D) task identity 
E) skill variety 
A) autonomy 
B) feedback 
C) task significance 
D) task identity 
E) skill variety

Question 4

If a manager seeks equity by rethinking the situation and deciding that 'on second thought, my office is nicer because it has better carpet,' this manager is seeking equity through which of the following methods?

Accepted Answer

A) leaving the situation 
B) decreasing comparison to other outcomes 
C) distorting others' outcomes 
D) increasing outcomes 
E) choosing a new comparison other 
A) leaving the situation 
B) decreasing comparison to other outcomes 
C) distorting others' outcomes 
D) increasing outcomes 
E) choosing a new comparison other

Question 5

Guidance from the job characteristics model suggests that job enlargement should take place rather than task specialisation.

Accepted Answer

A) True 
 B)False

Question 6

In expectancy theory, the probability perceived by the individual that exerting a given amount of effort will lead to a certain level of performance is ________.

Accepted Answer

A) flexibility 
B) instrumentality 
C) expectancy 
D) consistency 
E) valence 
A) flexibility 
B) instrumentality 
C) expectancy 
D) consistency 
E) valence

Question 7

Angie's Subordinates
Angie wants to understand what her subordinates think about their jobs.These employees are unmotivated.
-Refer to Angie's Subordinates (Scenario).In the end, the employees decide to work harder, and Angie is allowed to give them a raise of 2 per cent.Several of the employees feel the raise was too small.This reinforced their feeling that the company will never pay them based on the value they add to the company.This idea refers to ________.

Accepted Answer

A) expectancy 
B) instrumentality 
C) valence 
D) inputs-outcomes ratio 
E) reinforcement 
A) expectancy 
B) instrumentality 
C) valence 
D) inputs-outcomes ratio 
E) reinforcement

Question 8

In expectancy theory, the degree to which the individual believes that performing at a particular level is the main influence leading to the attainment of a desired outcome is ________.

Accepted Answer

A) instrumentality 
B) expectancy 
C) flexibility 
D) consistency 
E) valence 
A) instrumentality 
B) expectancy 
C) flexibility 
D) consistency 
E) valence

Question 9

Performance-based compensation is probably most compatible with expectancy theory.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is true concerning individuals who have a high need for achievement?

Accepted Answer

A) They want slow but sure feedback on their performance. 
B) They dislike tasks with too high or too low risk. 
C) They enjoy very difficult tasks. 
D) They seek achievement, but not personal responsibility. 
E) They desire to do many things with medium impact on quality. 
A) They want slow but sure feedback on their performance. 
B) They dislike tasks with too high or too low risk. 
C) They enjoy very difficult tasks. 
D) They seek achievement, but not personal responsibility. 
E) They desire to do many things with medium impact on quality.

Question 11

Content theories of motivation focus on understanding what motivates individuals, and how this understanding can be used to design their tasks.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is an accurate statement about equity theory?

Accepted Answer

A) It is based on perceptions of our own situation compared to others who are like us. 
B) It explains why a factory worker resents how much professional baseball players make. 
C) It suggests that people will feel fairly treated if they receive pay increases. 
D) It is a theory based on needs. 
E) It is a motivational theory based on our job characteristics. 
A) It is based on perceptions of our own situation compared to others who are like us. 
B) It explains why a factory worker resents how much professional baseball players make. 
C) It suggests that people will feel fairly treated if they receive pay increases. 
D) It is a theory based on needs. 
E) It is a motivational theory based on our job characteristics.

Question 13

The proposition that specific goals increase performance and that difficult goals, when accepted, result in higher performance than easy goals is termed ________.

Accepted Answer

A) reinforcement theory 
B) path-goal theory 
C) self-efficacy 
D) equity theory 
E) goal-setting theory 
A) reinforcement theory 
B) path-goal theory 
C) self-efficacy 
D) equity theory 
E) goal-setting theory

Question 14

Job enrichment increases job ________, which is the degree of control employees have over their work.

Accepted Answer

A) scope 
B) breadth 
C) feedback 
D) variety 
E) depth 
A) scope 
B) breadth 
C) feedback 
D) variety 
E) depth

Question 15

Content theories provide a complete understanding of motivation.

Accepted Answer

A) True 
 B)False

Question 16

________ is the degree to which carrying out the work activities required by a job results in an individual's obtaining direct and clear information about the effectiveness of his or her performance.

Accepted Answer

A) Skill variety 
B) Task significance 
C) Autonomy 
D) Feedback 
E) Task identity 
A) Skill variety 
B) Task significance 
C) Autonomy 
D) Feedback 
E) Task identity

Question 17

According to equity theory, a person who earns $50 000 will be less satisfied with his/her pay than a person who earns $100 000.

Accepted Answer

A) True 
 B)False

Question 18

According to Herzberg, in order to provide employees with job satisfaction, managers should concentrate on ________.

Accepted Answer

A) non-motivators 
B) issues such as pay 
C) extrinsic factors 
D) motivator factors 
E) hygiene factors 
A) non-motivators 
B) issues such as pay 
C) extrinsic factors 
D) motivator factors 
E) hygiene factors

Question 19

Based on McGregor's assumptions, theory X type managers are likely to involve their staff in participative decision making.

Accepted Answer

A) True 
 B)False

Question 20

In a short essay, discuss the unique problems faced in trying to motivate professional employees, contingent workers and low-skilled, minimum-wage employees.Include a discussion of various methods that can be implemented to motivate these types of employees.

Accepted Answer

a. Motivating professionals - Profession

The loyalty of professionals is to their organisation.

In a short essay, discuss job design and describe how a manager could utilise job scope, job enlargement, job enrichment and job depth to design motivating jobs.

Which of the following, according to the job characteristics model, is the degree to which a job requires completion of a whole and identifiable piece of work?

If a manager seeks equity by rethinking the situation and deciding that 'on second thought, my office is nicer because it has better carpet,' this manager is seeking equity through which of the following methods?

Guidance from the job characteristics model suggests that job enlargement should take place rather than task specialisation.

In expectancy theory, the probability perceived by the individual that exerting a given amount of effort will lead to a certain level of performance is ________.

In expectancy theory, the degree to which the individual believes that performing at a particular level is the main influence leading to the attainment of a desired outcome is ________.

Performance-based compensation is probably most compatible with expectancy theory.

Which of the following is true concerning individuals who have a high need for achievement?

Content theories of motivation focus on understanding what motivates individuals, and how this understanding can be used to design their tasks.

Which of the following is an accurate statement about equity theory?

The proposition that specific goals increase performance and that difficult goals, when accepted, result in higher performance than easy goals is termed ________.

Job enrichment increases job ________, which is the degree of control employees have over their work.

Content theories provide a complete understanding of motivation.

________ is the degree to which carrying out the work activities required by a job results in an individual's obtaining direct and clear information about the effectiveness of his or her performance.

According to equity theory, a person who earns $50 000 will be less satisfied with his/her pay than a person who earns $100 000.

According to Herzberg, in order to provide employees with job satisfaction, managers should concentrate on ________.

Based on McGregor's assumptions, theory X type managers are likely to involve their staff in participative decision making.

In a short essay, discuss the unique problems faced in trying to motivate professional employees, contingent workers and low-skilled, minimum-wage employees.Include a discussion of various methods that can be implemented to motivate these types of employees.

Managers in the Workplace

Management History

Managing the External Environment and Organisational Culture

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Managing Operations

Organisational Structure and Design

Managing Teams

Managing Human Resources

Understanding and Managing Individual Behaviour

Managers and Communication

Managers As Leaders

Filters

Exam 17: Motivating Employees

The loyalty of professionals is to their organisation.

In a short essay, discuss job design and describe how a manager could utilise job scope, job enlargement, job enrichment and job depth to design motivating jobs.

Which of the following, according to the job characteristics model, is the degree to which a job requires completion of a whole and identifiable piece of work?

If a manager seeks equity by rethinking the situation and deciding that 'on second thought, my office is nicer because it has better carpet,' this manager is seeking equity through which of the following methods?

Guidance from the job characteristics model suggests that job enlargement should take place rather than task specialisation.

In expectancy theory, the probability perceived by the individual that exerting a given amount of effort will lead to a certain level of performance is ________.

In expectancy theory, the degree to which the individual believes that performing at a particular level is the main influence leading to the attainment of a desired outcome is ________.

Performance-based compensation is probably most compatible with expectancy theory.

Which of the following is true concerning individuals who have a high need for achievement?

Content theories of motivation focus on understanding what motivates individuals, and how this understanding can be used to design their tasks.

Which of the following is an accurate statement about equity theory?

The proposition that specific goals increase performance and that difficult goals, when accepted, result in higher performance than easy goals is termed ________.

Job enrichment increases job ________, which is the degree of control employees have over their work.

Content theories provide a complete understanding of motivation.

________ is the degree to which carrying out the work activities required by a job results in an individual's obtaining direct and clear information about the effectiveness of his or her performance.

According to equity theory, a person who earns $50 000 will be less satisfied with his/her pay than a person who earns $100 000.

According to Herzberg, in order to provide employees with job satisfaction, managers should concentrate on ________.

Based on McGregor's assumptions, theory X type managers are likely to involve their staff in participative decision making.

In a short essay, discuss the unique problems faced in trying to motivate professional employees, contingent workers and low-skilled, minimum-wage employees.Include a discussion of various methods that can be implemented to motivate these types of employees.

Managers in the Workplace

Management History

Managing the External Environment and Organisational Culture

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Managing Operations

Organisational Structure and Design

Managing Teams

Managing Human Resources

Understanding and Managing Individual Behaviour

Managers and Communication

Managers As Leaders

Filters