Question 1

In a short essay, list and discuss the five needs that are based on Maslow's hierarchy of needs theory.

Accepted Answer

1. Physiological needs - food, drink, sh

Question 2

A ________ workweek is a workweek where employees work longer hours per day but fewer days per week.

Accepted Answer

A) congruent 
B) flexible 
C) parallel 
D) compressed 
E) short 
A) congruent 
B) flexible 
C) parallel 
D) compressed 
E) short

Question 3

In the job characteristics model, which combination of core job dimensions combine to produce experienced meaningfulness of work by the employee?

Accepted Answer

A) task identity, feedback and autonomy 
B) autonomy, task significance and task identity 
C) task significance, task identity and feedback 
D) task identity, skill variety and task significance 
E) skill variety, feedback and autonomy 
A) task identity, feedback and autonomy 
B) autonomy, task significance and task identity 
C) task significance, task identity and feedback 
D) task identity, skill variety and task significance 
E) skill variety, feedback and autonomy

Question 4

________ is the degree to which a job provides substantial freedom, independence and discretion to the individual in scheduling the work and determining the procedures to be used in carrying it out.

Accepted Answer

A) Task significance 
B) Autonomy 
C) Feedback 
D) Skill variety 
E) Task identity 
A) Task significance 
B) Autonomy 
C) Feedback 
D) Skill variety 
E) Task identity

Question 5

In ________ an employee compares his job's inputs-outcomes ratio with that of relevant others and then tries to correct any inequity.

Accepted Answer

A) equity theory 
B) expectancy theory 
C) job design 
D) reinforcement theory 
E) the job characteristics model 
A) equity theory 
B) expectancy theory 
C) job design 
D) reinforcement theory 
E) the job characteristics model

Question 6

Employees can be trained to stimulate their ________ needs.

Accepted Answer

A) power 
B) self-actualisation 
C) achievement 
D) affiliation 
E) self-esteem 
A) power 
B) self-actualisation 
C) achievement 
D) affiliation 
E) self-esteem

Question 7

A manager who believes that employees need constant control would be described as ________ according to McGregor.

Accepted Answer

A) a Theory X manager 
B) a human relations manager 
C) a Theory Y manager 
D) a Theory Z manager 
E) needs hierarchy 
A) a Theory X manager 
B) a human relations manager 
C) a Theory Y manager 
D) a Theory Z manager 
E) needs hierarchy

Question 8

An individual who wants to buy a home in an expensive neighbourhood with a low crime rate is satisfying which psychological needs state?

Accepted Answer

A) esteem 
B) social 
C) self-actualisation 
D) physiological 
E) safety 
A) esteem 
B) social 
C) self-actualisation 
D) physiological 
E) safety

Question 9

Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
-Refer to Design Your Own Job (Scenario).Some employees are working from home via computers.This work arrangement is termed ________.

Accepted Answer

A) job sharing 
B) flexitime 
C) a compressed workweek 
D) teleworking 
E) flexible work hours 
A) job sharing 
B) flexitime 
C) a compressed workweek 
D) teleworking 
E) flexible work hours

Question 10

Which expectancy theory linkage explains the belief by a student that studying hard results in obtaining high test grades?

Accepted Answer

A) instrumentality to reward 
B) expectancy 
C) valence of reward 
D) goal setting to achievement 
E) input to outcome 
A) instrumentality to reward 
B) expectancy 
C) valence of reward 
D) goal setting to achievement 
E) input to outcome

Question 11

According to the job characteristics model, task autonomy is not important.

Accepted Answer

A) True 
 B)False

Question 12

The job characteristics model identifies ________ as the degree to which a job has substantial impact on the lives or work of other people.

Accepted Answer

A) task significance 
B) task identity 
C) autonomy 
D) feedback 
E) skill variety 
A) task significance 
B) task identity 
C) autonomy 
D) feedback 
E) skill variety

Question 13

In a short essay, list and discuss the five core dimensions that can describe any job according to the job characteristics model.

Accepted Answer

1. Skill variety - the degree to which a

Question 14

Design Your Own Job
Terrence has been brought in to a high-tech company to institute family-friendly programs.He has decided that because of the diverse workforce, alternative working hours will be very attractive to the employees.
-Refer to Design Your Own Job (Scenario).Terrence allows employees to work four 10-hour days instead of the traditional five-day workweek, and choose their own times of starting, ending, and lunch breaks.This work arrangement is termed ________.

Accepted Answer

A) job sharing 
B) home-based work 
C) teleworking 
D) flexitime 
E) a compressed workweek 
A) job sharing 
B) home-based work 
C) teleworking 
D) flexitime 
E) a compressed workweek

Question 15

The job characteristics model suggest that managers should reorganise work by ________.

Accepted Answer

A) expanding jobs horizontally 
B) opening feedback channels 
C) establishing client relationships 
D) both B and C 
E) all of the above 
A) expanding jobs horizontally 
B) opening feedback channels 
C) establishing client relationships 
D) both B and C 
E) all of the above

Question 16

Reinforcement theory suggests that good behaviour should be rewarded and unfavourable behaviour should be punished.

Accepted Answer

A) True 
 B)False

Question 17

Adding vertical depth to a job is called job enlargement.

Accepted Answer

A) True 
 B)False

Question 18

Which expectancy theory linkage explains the degree to which a student desires a good job?

Accepted Answer

A) input to outcome 
B) instrumentality 
C) expectancy 
D) effort to performance 
E) valence 
A) input to outcome 
B) instrumentality 
C) expectancy 
D) effort to performance 
E) valence

Question 19

Reinforcement theorists believe that behaviour is a function of its consequences.

Accepted Answer

A) True 
 B)False

Question 20

The lower a person's self-efficacy, the more confidence he or she has in his/her ability to succeed in a task.

Accepted Answer

A) True 
 B)False

In a short essay, list and discuss the five needs that are based on Maslow's hierarchy of needs theory.

A ________ workweek is a workweek where employees work longer hours per day but fewer days per week.

In the job characteristics model, which combination of core job dimensions combine to produce experienced meaningfulness of work by the employee?

________ is the degree to which a job provides substantial freedom, independence and discretion to the individual in scheduling the work and determining the procedures to be used in carrying it out.

In ________ an employee compares his job's inputs-outcomes ratio with that of relevant others and then tries to correct any inequity.

Employees can be trained to stimulate their ________ needs.

A manager who believes that employees need constant control would be described as ________ according to McGregor.

An individual who wants to buy a home in an expensive neighbourhood with a low crime rate is satisfying which psychological needs state?

Which expectancy theory linkage explains the belief by a student that studying hard results in obtaining high test grades?

According to the job characteristics model, task autonomy is not important.

The job characteristics model identifies ________ as the degree to which a job has substantial impact on the lives or work of other people.

In a short essay, list and discuss the five core dimensions that can describe any job according to the job characteristics model.

The job characteristics model suggest that managers should reorganise work by ________.

Reinforcement theory suggests that good behaviour should be rewarded and unfavourable behaviour should be punished.

Adding vertical depth to a job is called job enlargement.

Which expectancy theory linkage explains the degree to which a student desires a good job?

Reinforcement theorists believe that behaviour is a function of its consequences.

The lower a person's self-efficacy, the more confidence he or she has in his/her ability to succeed in a task.

Managers in the Workplace

Management History

Managing the External Environment and Organisational Culture

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Managing Operations

Organisational Structure and Design

Managing Teams

Managing Human Resources

Understanding and Managing Individual Behaviour

Managers and Communication

Managers As Leaders

Filters

Exam 17: Motivating Employees

In a short essay, list and discuss the five needs that are based on Maslow's hierarchy of needs theory.

A ________ workweek is a workweek where employees work longer hours per day but fewer days per week.

In the job characteristics model, which combination of core job dimensions combine to produce experienced meaningfulness of work by the employee?

________ is the degree to which a job provides substantial freedom, independence and discretion to the individual in scheduling the work and determining the procedures to be used in carrying it out.

In ________ an employee compares his job's inputs-outcomes ratio with that of relevant others and then tries to correct any inequity.

Employees can be trained to stimulate their ________ needs.

A manager who believes that employees need constant control would be described as ________ according to McGregor.

An individual who wants to buy a home in an expensive neighbourhood with a low crime rate is satisfying which psychological needs state?

Which expectancy theory linkage explains the belief by a student that studying hard results in obtaining high test grades?

According to the job characteristics model, task autonomy is not important.

The job characteristics model identifies ________ as the degree to which a job has substantial impact on the lives or work of other people.

In a short essay, list and discuss the five core dimensions that can describe any job according to the job characteristics model.

The job characteristics model suggest that managers should reorganise work by ________.

Reinforcement theory suggests that good behaviour should be rewarded and unfavourable behaviour should be punished.

Adding vertical depth to a job is called job enlargement.

Which expectancy theory linkage explains the degree to which a student desires a good job?

Reinforcement theorists believe that behaviour is a function of its consequences.

The lower a person's self-efficacy, the more confidence he or she has in his/her ability to succeed in a task.

Managers in the Workplace

Management History

Managing the External Environment and Organisational Culture

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Managing Operations

Organisational Structure and Design

Managing Teams

Managing Human Resources

Understanding and Managing Individual Behaviour

Managers and Communication

Managers As Leaders

Filters