Exam 17: Motivating Employees

What element of motivation is a measure of intensity or drive?

According to reinforcement theory, if a manager catches an employee exhibiting unproductive behaviour, the recommended action for eliminating the behaviour would be to ________.

Flexitime is a scheduling system in which employees work four 10-hour days.

Angie's Subordinates Angie wants to understand what her subordinates think about their jobs.These employees are unmotivated. -Refer to Angie's Subordinates (Scenario).The employees begin to compare their pay and work conditions to the pay and work conditions of friends and relatives who work in other companies in the local area.This process falls under ________ theory.

Reinforcement theory is related to an individual's belief that he or she is capable of performing a task.

Successful motivation of professionals requires that managers recognise that the loyalty of professionals is usually toward their ________.

Growth, achieving one's potential, self-fulfilment and the drive to become what one is capable of becoming are characteristics of which need according to Maslow's hierarchy?

What type of job scheduling option would allow two different employees to share one 40-hour-a-week system's analyst position?

________ is a motivational approach in which an organisation's financial statements are opened to and shared with all employees.

People with a high need for affiliation prefer cooperative situations to competitive ones.

According to Maslow, lower-order needs are satisfied internally while higher-order needs are predominantly satisfied externally.

What Do You Expect? The employees at Acme Toilets Ltd are not working as hard as Jill, their supervisor, would like.The salespeople are not meeting their sales quotas, and Jill cannot seem to motivate them to try harder.Jill has been studying expectancy theory and has decided to try to put it into practice. -Refer to What Do You Expect? (Scenario).Management has set the reward for meeting sales quotas at a lower level than last year.Employees perceive that the ________ is low.

All of the following are mentioned in the textbook as suggestions to motivate professionals EXCEPT ________.

In Goal-Setting theory, people will do better when they get feedback on how well they're progressing toward their goals.

Open-book management is a motivational approach in which an organisation's financial statements are opened to and shared with all employees.

Job enlargement increases job depth.

Performance-based compensation is probably most compatible with which motivational theory?

Changing Jobs Marty sat in his favourite chair at home and pondered his work situation.The funding in his division had been cut by 25 per cent, but the numerical goals did not budge.Something had to change, and he knew it was his job to figure out how to make the goals reachable.He had decided to try to make it work by changing the way tasks were combined in each job.First, he needed to know how many tasks there were to each job and how frequently each task was repeated.He also knew that because of the funding cut, people were going to be asked to increase their job tasks horizontally.But, he also felt that to balance this he should add planning and evaluating responsibilities.Together, even though the employees were clearly being asked to contribute more, he felt they would have a greater degree of control over their work.No one looked forward to this coming year - managers or staff - but it was do or die. -Refer to Changing Jobs (Scenario).Marty was also going to ask people to horizontally increase their jobs, also known as ________.

In a short essay, discuss Victor Vroom's expectancy theory and list and describe the three variables or relationships that support this theory.

People will do better when they get ________ because it helps identify discrepancies between what they have done and what they want to do.