Question 1

Labor unions are organizations that represent employees in negotiations with management.

Accepted Answer

A) True 
 B)False

Question 2

Norman is working in a bottled water production unit.Norman's company is unionized,but he has not joined the union.However,every year he pays an amount equivalent to the union's annual fee.Norman's company is using a(n)________.

Accepted Answer

A)  permanent shop 
B)  closed shop 
C)  agency shop 
D)  union shop 
E)  open shop 
A)  permanent shop 
B)  closed shop 
C)  agency shop 
D)  union shop 
E)  open shop

Question 3

A solution obtained through mediation is legally binding.

Accepted Answer

A) True 
 B)False

Question 4

Labor unions place a high priority on ________.

Accepted Answer

A)  increasing organizational productivity 
B)  engaging in disciplining procedures 
C)  recruiting and retaining members 
D)  keeping operational costs low 
E)  attaining operational flexibility in the organization 
A)  increasing organizational productivity 
B)  engaging in disciplining procedures 
C)  recruiting and retaining members 
D)  keeping operational costs low 
E)  attaining operational flexibility in the organization

Question 5

The members of local unions are informally known as the ________.

Accepted Answer

A)  internal-card 
B)  advocate 
C)  lobbyist 
D)  activist 
E)  rank-and-file 
A)  internal-card 
B)  advocate 
C)  lobbyist 
D)  activist 
E)  rank-and-file

Question 6

Which of the following is an advantage of labor unions?

Accepted Answer

A)  Labor unions do not involve in direct negotiations with the management. 
B)  Most unions do not collect money from the members. 
C)  Most unions are not related to political activities. 
D)  Labor unions promote skill-based pay systems and promotions. 
E)  Union members receive greater benefits compared to nonunion employees. 
A)  Labor unions do not involve in direct negotiations with the management. 
B)  Most unions do not collect money from the members. 
C)  Most unions are not related to political activities. 
D)  Labor unions promote skill-based pay systems and promotions. 
E)  Union members receive greater benefits compared to nonunion employees.

Question 7

Which of the following refers to a negotiation between union and management negotiators to forge the human resources policies that will apply to all employees covered by a contract?

Accepted Answer

A)  collective bargaining 
B)  grievance procedure 
C)  product negotiation 
D)  progressive discipline 
E)  grievance negotiation 
A)  collective bargaining 
B)  grievance procedure 
C)  product negotiation 
D)  progressive discipline 
E)  grievance negotiation

Question 8

Which of the following terms refers to a formal complaint against an employer?

Accepted Answer

A)  arbitration 
B)  boycott 
C)  grievance 
D)  mediation 
E)  injunction 
A)  arbitration 
B)  boycott 
C)  grievance 
D)  mediation 
E)  injunction

Question 9

National unions ________.

Accepted Answer

A)  do not have the power to negotiate with individual companies 
B)  are composed of many local unions 
C)  are not bounded by geographical restrictions 
D)  do not undertake their own membership activities 
E)  are open to members who have a specific set of skills 
A)  do not have the power to negotiate with individual companies 
B)  are composed of many local unions 
C)  are not bounded by geographical restrictions 
D)  do not undertake their own membership activities 
E)  are open to members who have a specific set of skills

Question 10

Compare and contrast a closed shop with a union shop.

Accepted Answer

In a closed shop,an employer is allowed

Question 11

Seniority refers to the ________.

Accepted Answer

A)  length of time someone has worked for his or her current employer 
B)  skills that an employee has acquired over a period of time 
C)  present productivity level of an employee 
D)  lifetime productivity value of an employee 
E)  total compensation and benefits offered to an employee 
A)  length of time someone has worked for his or her current employer 
B)  skills that an employee has acquired over a period of time 
C)  present productivity level of an employee 
D)  lifetime productivity value of an employee 
E)  total compensation and benefits offered to an employee

Question 12

Which of the following is a key difference between mediation and arbitration?

Accepted Answer

A)  Mediation involves a third party, whereas arbitration is performed without third parties. 
B)  Arbitrators give suggestions, whereas mediators give directives. 
C)  Mediation is compulsory, whereas arbitration is voluntary in nature. 
D)  Arbitration provides a legally binding settlement, whereas mediation is not binding. 
E)  Mediation has a win-lose orientation, whereas arbitration has a win-win orientation. 
A)  Mediation involves a third party, whereas arbitration is performed without third parties. 
B)  Arbitrators give suggestions, whereas mediators give directives. 
C)  Mediation is compulsory, whereas arbitration is voluntary in nature. 
D)  Arbitration provides a legally binding settlement, whereas mediation is not binding. 
E)  Mediation has a win-lose orientation, whereas arbitration has a win-win orientation.

Question 13

Robert Plantations has more than 500 employees.The employees announce a strike to pressure the management to provide a salary hike.However,the management is defiant and thinks that the salaries are adequate for the job that employees are doing.The management uses replacement workers to detriment the strike.In this case,the management is using ________ to put pressure on employees.

Accepted Answer

A)  strikebreakers 
B)  publicity campaigns 
C)  boycott 
D)  lockout 
E)  reverse strike 
A)  strikebreakers 
B)  publicity campaigns 
C)  boycott 
D)  lockout 
E)  reverse strike

Question 14

Grievance is an informal complaint made to the immediate supervisor.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is a form of union security where an employer is allowed to hire only union members?

Accepted Answer

A)  closed shop 
B)  union shop 
C)  agency shop 
D)  open shop 
E)  voluntary shop 
A)  closed shop 
B)  union shop 
C)  agency shop 
D)  open shop 
E)  voluntary shop

Question 16

Collective bargaining is a negotiation between union and management negotiators to forge the human resources policies that will apply to all employees covered by a contract.

Accepted Answer

A) True 
 B)False

Question 17

Unions seek the legal authority to represent a group of workers through a process known as ________.

Accepted Answer

A)  a showing of cards 
B)  a location-specific referendum 
C)  a certification ballot 
D)  an up-or-down vote 
E)  an organizing drive 
A)  a showing of cards 
B)  a location-specific referendum 
C)  a certification ballot 
D)  an up-or-down vote 
E)  an organizing drive

Question 18

According to the National Labor Relations Board (NLRB),which one of the following would not be an unfair labor practice on the part of unions?

Accepted Answer

A)  attempting to scare employees into supporting the union 
B)  discriminating against employees because of race or union activities 
C)  refusing to process grievance claims made by employees who've criticized union officials 
D)  striking over matters that aren't related to working conditions or terms of employment 
E)  threatening employees with cuts in benefits if they engage in any activity protected by the Wagner Act 
A)  attempting to scare employees into supporting the union 
B)  discriminating against employees because of race or union activities 
C)  refusing to process grievance claims made by employees who've criticized union officials 
D)  striking over matters that aren't related to working conditions or terms of employment 
E)  threatening employees with cuts in benefits if they engage in any activity protected by the Wagner Act

Question 19

________ are a common element of labor contracts and specify such things as the tasks certain employees are required to do or are forbidden to do.

Accepted Answer

A)  Compensation definition 
B)  Work rules 
C)  Authorization cards 
D)  Employee certificates 
E)  Productivity certificates 
A)  Compensation definition 
B)  Work rules 
C)  Authorization cards 
D)  Employee certificates 
E)  Productivity certificates

Question 20

Explain the importance of the Landrum-Griffith Act.

Accepted Answer

Congressional inquiries into financial f

Labor unions are organizations that represent employees in negotiations with management.

Norman is working in a bottled water production unit.Norman's company is unionized,but he has not joined the union.However,every year he pays an amount equivalent to the union's annual fee.Norman's company is using a(n)________.

A solution obtained through mediation is legally binding.

Labor unions place a high priority on ________.

The members of local unions are informally known as the ________.

Which of the following is an advantage of labor unions?

Which of the following refers to a negotiation between union and management negotiators to forge the human resources policies that will apply to all employees covered by a contract?

Which of the following terms refers to a formal complaint against an employer?

National unions ________.

Compare and contrast a closed shop with a union shop.

Seniority refers to the ________.

Which of the following is a key difference between mediation and arbitration?

Grievance is an informal complaint made to the immediate supervisor.

Which of the following is a form of union security where an employer is allowed to hire only union members?

Collective bargaining is a negotiation between union and management negotiators to forge the human resources policies that will apply to all employees covered by a contract.

Unions seek the legal authority to represent a group of workers through a process known as ________.

According to the National Labor Relations Board (NLRB),which one of the following would not be an unfair labor practice on the part of unions?

________ are a common element of labor contracts and specify such things as the tasks certain employees are required to do or are forbidden to do.

Explain the importance of the Landrum-Griffith Act.

Developing a Business Mindset

Understanding Basic Economics

The Global Marketplace

Business Ethics and Corporate Social Responsibility

Forms of Ownership

Entrepreneurship and Small Business Ownership

Management Roles, Functions, and Skills

Organization and Teamwork

Production Systems

Employee Motivation

Human Resources Management

The Art and Science of Marketing

Product and Pricing Strategies

Distribution and Marketing Logistics

Customer Communication

Financial Information and Accounting Concepts

Financial Management

Financial Markets and Investment Strategies

The Money Supply and Banking Systems

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Exam 12: Labor Relations

Labor unions are organizations that represent employees in negotiations with management.

Norman is working in a bottled water production unit.Norman's company is unionized,but he has not joined the union.However,every year he pays an amount equivalent to the union's annual fee.Norman's company is using a(n)________.

A solution obtained through mediation is legally binding.

Labor unions place a high priority on ________.

The members of local unions are informally known as the ________.

Which of the following is an advantage of labor unions?

Which of the following refers to a negotiation between union and management negotiators to forge the human resources policies that will apply to all employees covered by a contract?

Which of the following terms refers to a formal complaint against an employer?

National unions ________.

Compare and contrast a closed shop with a union shop.

Seniority refers to the ________.

Which of the following is a key difference between mediation and arbitration?

Grievance is an informal complaint made to the immediate supervisor.

Which of the following is a form of union security where an employer is allowed to hire only union members?

Collective bargaining is a negotiation between union and management negotiators to forge the human resources policies that will apply to all employees covered by a contract.

Unions seek the legal authority to represent a group of workers through a process known as ________.

According to the National Labor Relations Board (NLRB),which one of the following would not be an unfair labor practice on the part of unions?

________ are a common element of labor contracts and specify such things as the tasks certain employees are required to do or are forbidden to do.

Explain the importance of the Landrum-Griffith Act.

Developing a Business Mindset

Understanding Basic Economics

The Global Marketplace

Business Ethics and Corporate Social Responsibility

Forms of Ownership

Entrepreneurship and Small Business Ownership

Management Roles, Functions, and Skills

Organization and Teamwork

Production Systems

Employee Motivation

Human Resources Management

The Art and Science of Marketing

Product and Pricing Strategies

Distribution and Marketing Logistics

Customer Communication

Financial Information and Accounting Concepts

Financial Management

Financial Markets and Investment Strategies

The Money Supply and Banking Systems

Filters