Question 1

A ________ identifies key employees who are considered critical to the company's ongoing operations and lists potential replacements.

Accepted Answer

A)  replacement chart 
B)  job specification 
C)  Pareto chart 
D)  depth chart 
E)  job analysis 
A)  replacement chart 
B)  job specification 
C)  Pareto chart 
D)  depth chart 
E)  job analysis

Question 2

Turnover rate refers to the percentage of the workforce that is hired every year.

Accepted Answer

A) True 
 B)False

Question 3

________ is a euphemism used to suggest that an organization is making changes in the workforce to match its business needs more precisely.

Accepted Answer

A)  Restructuring 
B)  Repositioning 
C)  Nearshoring 
D)  Work sharing 
E)  Rightsizing 
A)  Restructuring 
B)  Repositioning 
C)  Nearshoring 
D)  Work sharing 
E)  Rightsizing

Question 4

What are diversity initiatives?

Accepted Answer

To respond to the many challenges-and to

Question 5

K.M.Retailers,an international consumer products retail chain,gives preference to women and minority owned suppliers and sub-contractors.The firm hires a large number of employees from ethnic minorities,and the human resource department keeps the interests of these groups in mind while framing company policies.In this example,K.M.Retailers uses which of the following strategies?

Accepted Answer

A)  job enrichment 
B)  ethnocentric policies 
C)  decentralization 
D)  deregulation 
E)  diversity initiatives 
A)  job enrichment 
B)  ethnocentric policies 
C)  decentralization 
D)  deregulation 
E)  diversity initiatives

Question 6

Employee retention programs ________.

Accepted Answer

A)  aim to increase the turnover rate 
B)  list potential replacements for key positions in a firm 
C)  evaluate job requirements and create job specifications 
D)  aim to hire more contingent employees 
E)  ensure a steady supply of experienced employees for new opportunities 
A)  aim to increase the turnover rate 
B)  list potential replacements for key positions in a firm 
C)  evaluate job requirements and create job specifications 
D)  aim to hire more contingent employees 
E)  ensure a steady supply of experienced employees for new opportunities

Question 7

Gain sharing ties rewards to an employee's knowledge and abilities rather than to his or her job per se.

Accepted Answer

A) True 
 B)False

Question 8

Greytip Information Systems,a software development firm,tackles high health-care costs by encouraging employees to enroll in smoking-cessation classes,and teaches them relaxation techniques to help them to deal with stress.Greytip Information Systems is most likely to be using which of the following cost-cutting tools?

Accepted Answer

A)  sliding-scale plans 
B)  health insurance buying groups 
C)  wellness programs 
D)  401(k) plan 
E)  high-deductible insurance 
A)  sliding-scale plans 
B)  health insurance buying groups 
C)  wellness programs 
D)  401(k) plan 
E)  high-deductible insurance

Question 9

A wage differs from salary in that the wage ________.

Accepted Answer

A)  is based on a fixed amount per year 
B)  falls under the purview of the Fair Labor Standards Act 
C)  is paid by the unit of time 
D)  does not fall under the purview of the Fair Labor Standards Act 
E)  relates to nonexempt employees 
A)  is based on a fixed amount per year 
B)  falls under the purview of the Fair Labor Standards Act 
C)  is paid by the unit of time 
D)  does not fall under the purview of the Fair Labor Standards Act 
E)  relates to nonexempt employees

Question 10

Compare and contrast retirement plans with pension plans.

Accepted Answer

Retirement plans are designed to provide

Question 11

Quality of hire measures ________.

Accepted Answer

A)  the amount of money spent in hiring and training new employees 
B)  the level of productivity of employees in the probationary period 
C)  how closely incoming employees meet the company's needs 
D)  the percentage of minority groups in a firm's workforce 
E)  the percentage of the workforce that leaves every year 
A)  the amount of money spent in hiring and training new employees 
B)  the level of productivity of employees in the probationary period 
C)  how closely incoming employees meet the company's needs 
D)  the percentage of minority groups in a firm's workforce 
E)  the percentage of the workforce that leaves every year

Question 12

Due to understaffing in his department,Matthew has been working 60-hour weeks for the last few months.As a result,he is both physically and emotionally exhausted.Matthew is experiencing ________.

Accepted Answer

A)  employee burnout 
B)  worker buyout 
C)  discrimination 
D)  work-life balance 
E)  ergonomic stress 
A)  employee burnout 
B)  worker buyout 
C)  discrimination 
D)  work-life balance 
E)  ergonomic stress

Question 13

Pay for performance requires employees to accept a lower base pay but rewards them with bonuses,commissions,or stock options if they reach agreed-upon goals.

Accepted Answer

A) True 
 B)False

Question 14

Roughly,10 percent of U.S.workers can be categorized as contingent employees.

Accepted Answer

A) True 
 B)False

Question 15

M&Z Information Systems,a software development company,has built a day care center in the office premises to help working women take care of their children.The company also has flexible working hours and work-from-home policies that enable employees to better manage both their personal and professional tasks.In this example,the company's efforts are aimed at ________.

Accepted Answer

A)  aligning the workforce 
B)  improving motivation through job enrichment 
C)  succession planning 
D)  improving employee's work-life balance 
E)  cross-training employees 
A)  aligning the workforce 
B)  improving motivation through job enrichment 
C)  succession planning 
D)  improving employee's work-life balance 
E)  cross-training employees

Question 16

Legislators enacted the Patient Protection and Affordable Care Act in 2010,featuring a variety of changes designed to improve access to health care.

Accepted Answer

A) True 
 B)False

Question 17

IBM established executive-led task forces to represent women,Asian Americans,African Americans,Hispanic Americans,Native Americans,people with disabilities,and individuals who are gay,lesbian,bisexual,and transgender.This is an example of ________.

Accepted Answer

A)  diversity initiatives 
B)  horizontal integration 
C)  ethnocentric policies 
D)  decentralization 
E)  deregulation 
A)  diversity initiatives 
B)  horizontal integration 
C)  ethnocentric policies 
D)  decentralization 
E)  deregulation

Question 18

Flextime allows two employees to share a single full-time job and split the salary and benefits.

Accepted Answer

A) True 
 B)False

Question 19

When can an employee file a wrongful discharge lawsuit against the employer?

Accepted Answer

State laws vary,but in general,employers

Question 20

Which of the following is TRUE about the Wagner Act?

Accepted Answer

A)  It prohibits employers from interfering in union activities. 
B)  It gives the president the authority to impose injunctions against strikes. 
C)  It gives individual employees the right to choose not to join a union. 
D)  It prohibits employers from hiring illegal immigrants. 
E)  It sets strict guidelines for child labor. 
A)  It prohibits employers from interfering in union activities. 
B)  It gives the president the authority to impose injunctions against strikes. 
C)  It gives individual employees the right to choose not to join a union. 
D)  It prohibits employers from hiring illegal immigrants. 
E)  It sets strict guidelines for child labor.

A ________ identifies key employees who are considered critical to the company's ongoing operations and lists potential replacements.

Turnover rate refers to the percentage of the workforce that is hired every year.

________ is a euphemism used to suggest that an organization is making changes in the workforce to match its business needs more precisely.

What are diversity initiatives?

Employee retention programs ________.

Gain sharing ties rewards to an employee's knowledge and abilities rather than to his or her job per se.

A wage differs from salary in that the wage ________.

Compare and contrast retirement plans with pension plans.

Quality of hire measures ________.

Due to understaffing in his department,Matthew has been working 60-hour weeks for the last few months.As a result,he is both physically and emotionally exhausted.Matthew is experiencing ________.

Pay for performance requires employees to accept a lower base pay but rewards them with bonuses,commissions,or stock options if they reach agreed-upon goals.

Roughly,10 percent of U.S.workers can be categorized as contingent employees.

Legislators enacted the Patient Protection and Affordable Care Act in 2010,featuring a variety of changes designed to improve access to health care.

IBM established executive-led task forces to represent women,Asian Americans,African Americans,Hispanic Americans,Native Americans,people with disabilities,and individuals who are gay,lesbian,bisexual,and transgender.This is an example of ________.

Flextime allows two employees to share a single full-time job and split the salary and benefits.

When can an employee file a wrongful discharge lawsuit against the employer?

Which of the following is TRUE about the Wagner Act?

Developing a Business Mindset

Understanding Basic Economics

The Global Marketplace

Business Ethics and Corporate Social Responsibility

Forms of Ownership

Entrepreneurship and Small Business Ownership

Management Roles, Functions, and Skills

Organization and Teamwork

Production Systems

Employee Motivation

Labor Relations

The Art and Science of Marketing

Product and Pricing Strategies

Distribution and Marketing Logistics

Customer Communication

Financial Information and Accounting Concepts

Financial Management

Financial Markets and Investment Strategies

The Money Supply and Banking Systems

Filters

Exam 11: Human Resources Management

A ________ identifies key employees who are considered critical to the company's ongoing operations and lists potential replacements.

Turnover rate refers to the percentage of the workforce that is hired every year.

________ is a euphemism used to suggest that an organization is making changes in the workforce to match its business needs more precisely.

What are diversity initiatives?

Employee retention programs ________.

Gain sharing ties rewards to an employee's knowledge and abilities rather than to his or her job per se.

A wage differs from salary in that the wage ________.

Compare and contrast retirement plans with pension plans.

Quality of hire measures ________.

Due to understaffing in his department,Matthew has been working 60-hour weeks for the last few months.As a result,he is both physically and emotionally exhausted.Matthew is experiencing ________.

Pay for performance requires employees to accept a lower base pay but rewards them with bonuses,commissions,or stock options if they reach agreed-upon goals.

Roughly,10 percent of U.S.workers can be categorized as contingent employees.

Legislators enacted the Patient Protection and Affordable Care Act in 2010,featuring a variety of changes designed to improve access to health care.

IBM established executive-led task forces to represent women,Asian Americans,African Americans,Hispanic Americans,Native Americans,people with disabilities,and individuals who are gay,lesbian,bisexual,and transgender.This is an example of ________.

Flextime allows two employees to share a single full-time job and split the salary and benefits.

When can an employee file a wrongful discharge lawsuit against the employer?

Which of the following is TRUE about the Wagner Act?

Developing a Business Mindset

Understanding Basic Economics

The Global Marketplace

Business Ethics and Corporate Social Responsibility

Forms of Ownership

Entrepreneurship and Small Business Ownership

Management Roles, Functions, and Skills

Organization and Teamwork

Production Systems

Employee Motivation

Labor Relations

The Art and Science of Marketing

Product and Pricing Strategies

Distribution and Marketing Logistics

Customer Communication

Financial Information and Accounting Concepts

Financial Management

Financial Markets and Investment Strategies

The Money Supply and Banking Systems

Filters