Question 1

A new employee may arrive late to work as long as it happens no more than twice a month.

Accepted Answer

A) True 
 B)False

Question 2

It is smart to resign from a job to try to get an increase in salary.

Accepted Answer

A) True 
 B)False

Question 3

The best way to earn a favorable evaluation on your externship is to:

Accepted Answer

A) demonstrate integrity and practice high ethical standards 
B) be very friendly with your supervisor and other senior staff members 
C) impress the physician with your knowledge and skills 
D) demonstrate your willingness by performing tasks that have not been assigned to you before yours are finished 
A) demonstrate integrity and practice high ethical standards 
B) be very friendly with your supervisor and other senior staff members 
C) impress the physician with your knowledge and skills 
D) demonstrate your willingness by performing tasks that have not been assigned to you before yours are finished

Question 4

Most physicians find poor job performance to be __________ and will terminate the medical assistant's employment.

Accepted Answer

intolerable
Poor job

Question 5

The medical assistant does not need to develop a budget until his or her salary is stable.

Accepted Answer

A) True 
 B)False

Question 6

Never speak __________ about former employers.

Accepted Answer

negatively
Negative

Question 7

The Internet is one of the most important tools the medical assistant can use to find out about job opportunities and information on health care facilities in the area.

Accepted Answer

A) True 
 B)False

Question 8

Loan companies rarely grant a student a deferment.

Accepted Answer

A) True 
 B)False

Question 9

__________ is reading and marking corrections.

Accepted Answer

Proofreading
Proofre

Question 10

Some medical assistants make __________, such as complaining or gossiping, early in a new job.

Accepted Answer

mistakes
Mistakes such as goss

Question 11

The failure to pay financial debts, especially student loans, is called __________.

Accepted Answer

default
Students must avoid de

Question 12

Writing "See resume" on a job application is often an indication of __________ to an employer.

Accepted Answer

laziness
Most employers expect

Question 13

Networking is the exchange of information or services among individuals, groups, or institutions.

Accepted Answer

A) True 
 B)False

Question 14

A synopsis is a condensed statement or outline.

Accepted Answer

A) True 
 B)False

Question 15

If you are interested in a position advertised in the newspaper that includes a mailing address but does not have a telephone number listed, it is a good idea to:

Accepted Answer

A) show your initiative by looking up the telephone number and calling the office 
B) send your resume along with a cover letter in which you express your interest in the position 
C) not send a resume, because this office does not appear serious about filling the position 
D) send only a letter of inquiry and a resume when it is requested 
A) show your initiative by looking up the telephone number and calling the office 
B) send your resume along with a cover letter in which you express your interest in the position 
C) not send a resume, because this office does not appear serious about filling the position 
D) send only a letter of inquiry and a resume when it is requested

Question 16

The exchange of information or services among individuals, groups, or institutions is known as __________.

Accepted Answer

networking
Networkin

Question 17

What is the best action to take if an employer asks you whether you are married?

Accepted Answer

A) Advise him or her that it is illegal to ask this question. 
B) Ignore the question by pretending you did not hear it. 
C) Politely ask the interviewer whether you can respond to questions that relate directly to the job. 
D) Answer it truthfully, because you are required to do so. 
A) Advise him or her that it is illegal to ask this question. 
B) Ignore the question by pretending you did not hear it. 
C) Politely ask the interviewer whether you can respond to questions that relate directly to the job. 
D) Answer it truthfully, because you are required to do so.

Question 18

Something that is succinct is ingenious, artful, or delicate.

Accepted Answer

A) True 
 B)False

Question 19

Which statement is true regarding the status of students during the externship compared with that of regular employees?

Accepted Answer

A) They should not waste their supervisor's time asking a lot of questions. 
B) They cannot be sued for medical malpractice. 
C) Attendance expectations are generally less strict for them. 
D) They are expected to perform according to the same professional standards. 
A) They should not waste their supervisor's time asking a lot of questions. 
B) They cannot be sued for medical malpractice. 
C) Attendance expectations are generally less strict for them. 
D) They are expected to perform according to the same professional standards.

Question 20

The medical assistant should make the resume as general as possible so that it will fit a multitude of job opportunities.

Accepted Answer

A) True 
 B)False

Exam 58: Career Development and Life Skills

A new employee may arrive late to work as long as it happens no more than twice a month.

It is smart to resign from a job to try to get an increase in salary.

The best way to earn a favorable evaluation on your externship is to:

Most physicians find poor job performance to be __________ and will terminate the medical assistant's employment.

The medical assistant does not need to develop a budget until his or her salary is stable.

Never speak __________ about former employers.

The Internet is one of the most important tools the medical assistant can use to find out about job opportunities and information on health care facilities in the area.

Loan companies rarely grant a student a deferment.

__________ is reading and marking corrections.

Some medical assistants make __________, such as complaining or gossiping, early in a new job.

The failure to pay financial debts, especially student loans, is called __________.

Writing "See resume" on a job application is often an indication of __________ to an employer.

Networking is the exchange of information or services among individuals, groups, or institutions.

A synopsis is a condensed statement or outline.

If you are interested in a position advertised in the newspaper that includes a mailing address but does not have a telephone number listed, it is a good idea to:

The exchange of information or services among individuals, groups, or institutions is known as __________.

What is the best action to take if an employer asks you whether you are married?

Something that is succinct is ingenious, artful, or delicate.

Which statement is true regarding the status of students during the externship compared with that of regular employees?

The medical assistant should make the resume as general as possible so that it will fit a multitude of job opportunities.

Becoming a Successful Student

The Healthcare Industry

The Medical Assisting Profession

Professional Behavior in the Workplace

Interpersonal Skills and Human Behavior

Medicine and Ethics

Medicine and Law

Computer Concepts

Telephone Techniques

Scheduling Appointments

Patient Reception and Processing

Office Environment and Daily Operations

Written Communications and Mail Processing

The Paper Medical Record Formerly Medical Records Management

The Electronic Medical Record

Health Information Management

Privacy in the Physicians Office

Basics of Diagnostic Coding

Basics of Procedural Coding

Basics of Health Insurance

The Health Insurance Claim Form

Professional Fees, Billing, and Collecting

Banking Services and Procedures

Financial and Practice Management

Medical Practice Management and Human Resources

Medical Practice Marketing and Customer Service

Infection Control

Patient Assessment

Patient Education

Nutrition and Health Promotion

Vital Signs

Assisting With the Primary Physical Examination

Principles of Pharmacology

Pharmacology Math

Administering Medications

Emergency Preparedness and Assisting With Medical Emergencies

Assisting in Ophthalmology and Otolaryngology

Assisting in Dermatology

Assisting in Gastroenterology

Assisting in Urology and Male Reproduction

Assisting in Obstetrics and Gynecology

Assisting in Pediatrics

Assisting in Orthopedic Medicine

Assisting in Neurology and Mental Health

Assisting in Endocrinology

Assisting in Pulmonary Medicine

Assisting in Cardiology

Assisting in Geriatrics

Principles of Electrocardiography

Assisting With Diagnostic Imaging

Assisting in the Clinical Laboratory

Assisting in the Analysis of Urine

Assisting in Phlebotomy

Assisting in the Analysis of Blood

Assisting in Microbiology and Immunology

Surgical Supplies and Instruments

Surgical Asepsis and Assisting With Surgical Procedures

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