Question 1

Which of the following questions or statements would encourage the patient to continue to communicate?

Accepted Answer

A) "Does your arm hurt?" 
B) "Did you hurt yourself?" 
C) "Tell me about how your arm feels right now." 
D) "Do you have a family history of arthritis?" 
A) "Does your arm hurt?" 
B) "Did you hurt yourself?" 
C) "Tell me about how your arm feels right now." 
D) "Do you have a family history of arthritis?"

Question 2

If a patient displays obnoxious and rude behavior while the medical history is taken, the medical assistant should include a comment about this behavior in the documentation.

Accepted Answer

A) True 
 B)False

Question 3

Describe the organization of SOAPE notes.

Accepted Answer

SOAPE notes are organized as follows:
S

Question 4

The __________ component of the medical history contains details about the patient's insurance, address, and date of birth.

Accepted Answer

database
The database componen

Question 5

Providing patients with automatic reassurance when they express a concern is part of a therapeutic relationship.

Accepted Answer

A) True 
 B)False

Question 6

Therapeutic interactions with children include all of the following except:

Accepted Answer

A) allowing the child to decide whether a breathing treatment is needed 
B) permitting the child to play with your stethoscope 
C) praising the child for cooperative behavior 
D) playing a game to distract the child 
A) allowing the child to decide whether a breathing treatment is needed 
B) permitting the child to play with your stethoscope 
C) praising the child for cooperative behavior 
D) playing a game to distract the child

Question 7

The medical assistant is responsible for documenting all of the following information except the:

Accepted Answer

A) review of systems 
B) family history 
C) social history 
D) allergies 
A) review of systems 
B) family history 
C) social history 
D) allergies

Question 8

When you begin working in the healthcare environment, it will be important that you follow HIPAA regulations about patient confidentiality.Summarize four important factors to consider when complying with HIPAA.

Accepted Answer

1.Limit the disclosure of PHI according

Question 9

Which of the following is a closed question or statement?

Accepted Answer

A) "Tell me about your headaches." 
B) "Does your head hurt?" 
C) "How are you feeling?" 
A) "Tell me about your headaches." 
B) "Does your head hurt?" 
C) "How are you feeling?"

Question 10

__________ care recognizes that a patient's health is affected by multiple factors, not just physical ones.

Accepted Answer

Holistic
Holistic care recogni

Question 11

The most effective distance between a patient and the medical assistant conducting an interview is approximately 2 to 3 feet.

Accepted Answer

A) True 
 B)False

Question 12

It is acceptable to skip lines when documenting to give the physician room to enter a note after the patient has been seen.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following factors is likely to have the most influence on the accuracy and completeness of the information obtained from the patient during the medical history?

Accepted Answer

A) The comfort of the chairs in the meeting area 
B) The medical assistant's ability to take complete and detailed notes 
C) The privacy of the area in which the interview takes place 
D) The efficiency of the medical assistant in conducting the interview 
A) The comfort of the chairs in the meeting area 
B) The medical assistant's ability to take complete and detailed notes 
C) The privacy of the area in which the interview takes place 
D) The efficiency of the medical assistant in conducting the interview

Question 14

Research on the significance of body language indicates that 50% of the message received by patients is interpreted from the caregiver's nonverbal language.

Accepted Answer

A) True 
 B)False

Question 15

During the __________ phase of the interview, medical assistants should introduce themselves and state the purpose of the interview.

Accepted Answer

initiation
During the initiati

Question 16

Which of the following factors are part of the linear communication model?

Accepted Answer

A) Listener, channel, message 
B) Sender, listener, feedback 
C) Sender, channel, receiver, feedback 
D) Channel, message, feedback, listener 
A) Listener, channel, message 
B) Sender, listener, feedback 
C) Sender, channel, receiver, feedback 
D) Channel, message, feedback, listener

Question 17

Which of the following is most important when conducting a patient interview?

Accepted Answer

A) Calling the patient by his or her first name 
B) Sharing stories about the neighborhood 
C) Providing uninterrupted privacy 
D) Documenting every word the patient uses to describe the health problem 
A) Calling the patient by his or her first name 
B) Sharing stories about the neighborhood 
C) Providing uninterrupted privacy 
D) Documenting every word the patient uses to describe the health problem

Question 18

A sign is a patient-reported indication of disease.

Accepted Answer

A) True 
 B)False

Exam 28: Patient Assessment

Which of the following questions or statements would encourage the patient to continue to communicate?

If a patient displays obnoxious and rude behavior while the medical history is taken, the medical assistant should include a comment about this behavior in the documentation.

Describe the organization of SOAPE notes.

The __________ component of the medical history contains details about the patient's insurance, address, and date of birth.

Providing patients with automatic reassurance when they express a concern is part of a therapeutic relationship.

Therapeutic interactions with children include all of the following except:

The medical assistant is responsible for documenting all of the following information except the:

When you begin working in the healthcare environment, it will be important that you follow HIPAA regulations about patient confidentiality.Summarize four important factors to consider when complying with HIPAA.

Which of the following is a closed question or statement?

__________ care recognizes that a patient's health is affected by multiple factors, not just physical ones.

The most effective distance between a patient and the medical assistant conducting an interview is approximately 2 to 3 feet.

It is acceptable to skip lines when documenting to give the physician room to enter a note after the patient has been seen.

Which of the following factors is likely to have the most influence on the accuracy and completeness of the information obtained from the patient during the medical history?

Research on the significance of body language indicates that 50% of the message received by patients is interpreted from the caregiver's nonverbal language.

During the __________ phase of the interview, medical assistants should introduce themselves and state the purpose of the interview.

Which of the following factors are part of the linear communication model?

Which of the following is most important when conducting a patient interview?

A sign is a patient-reported indication of disease.

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