Exam 13: Written Communications and Mail Processing

If a payment arrives in the mail, the medical assistant should always mail a receipt back to the patient.

A(n) __________ of paper usually consists of just under or just over 500 sheets.

The best style to use when composing business letters in the medical office is the one:

All the documents that leave the physician's office should project a professional __________.

Business envelopes are usually number _____.

One of the most common types of written communication in the medical office is the telephone message.

The measure around an item is called its __________.

How many characters are allowed for a city name on an envelope?

To place something in a specific division of a system of classification is to __________ it.

A measure around a body or item is called:

Only the physician can annotate the mail.

Which of the following words is spelled incorrectly?

Words that replace nouns so that they do not have to be repeated constantly are called:

Which of the following phrases could be used in an e-mail?

The principal function of a well-organized portfolio of business letters is to help the medical assistant:

Legal-sized paper is 5 1/2 ´ 8 1/2 inches.

Editing usually is done:

A title conferred by a college, university, or professional school is called a(n) __________.

The substance number represents the:

Books, manuscripts, and computer-recorded items are classified as __________ mail.