Exam 12: Office Environment and Daily Operations

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The medical assistant should check to make sure all patients have left the facility before locking up and leaving for the day.

(True/False)
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A plan for the coordination of resources and expenditures is called a budget.

(True/False)
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Medical offices are really immune to crime.

(True/False)
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Medical facilities do not have to have an escape plan in place.

(True/False)
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The responsibility for ordering supplies in the physician's office rests with:

(Multiple Choice)
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__________ is the key to keeping supplies in stock.

(Short Answer)
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Most individuals and businesses operate their households and facilities on some type of __________.

(Short Answer)
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Acting in anticipation of future problems is called:

(Multiple Choice)
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Office policy manuals usually have a section that deals with the chain of __________.

(Short Answer)
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The physician should designate a minimum number of people who are authorized to make purchases on behalf of the facility.

(True/False)
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Internet slang and abbreviations are acceptable in e-mail messages to patients if the message is a short note.

(True/False)
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Employees should not be allowed to spend money __________.

(Short Answer)
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The office policy and procedures manual should be reviewed:

(Multiple Choice)
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The fewer __________ patients have to take as they maneuver through the physician's office, the better.

(Short Answer)
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A difference among conflicting facts, claims, or opinions is called a(n):

(Multiple Choice)
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Money given for a speaking engagement is often called a(n):

(Multiple Choice)
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When moving through hallways, the medical assistant should walk:

(Multiple Choice)
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Anyone can open packages that arrive at the medical facility and begin to use their contents.

(True/False)
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Where should visiting physicians ideally wait to see the doctor?

(Multiple Choice)
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The fiscal year begins:

(Multiple Choice)
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