Question 1

Which statement best describes the relationship of administrative and clinical medical assisting responsibilities?

Accepted Answer

A) Administrative duties require the least interpersonal contact. 
B) The two are equally important for maintaining a high-quality medical practice. 
C) Clinical duties offer more variety in the type of work performed. 
D) Clinical tasks are more difficult to learn than are administrative tasks. 
A) Administrative duties require the least interpersonal contact. 
B) The two are equally important for maintaining a high-quality medical practice. 
C) Clinical duties offer more variety in the type of work performed. 
D) Clinical tasks are more difficult to learn than are administrative tasks.

Question 2

Medical assistants are trained in methods of collecting a blood specimen, a process called __________.

Accepted Answer

phlebotomy
Phlebotom

Question 3

The AMT offers an examination, called the __________, that medical assistants who have clinical duties might want to take after 6 months of employment in the healthcare field.

Accepted Answer

COLT
The COLT exam i

Question 4

The first national organization formed for medical assistants was the:

Accepted Answer

A) CAAHEP 
B) ABHES 
C) AMT 
D) AAMA 
A) CAAHEP 
B) ABHES 
C) AMT 
D) AAMA

Question 5

A medical assistant must feel a(n) __________ to assist the patient in whatever way possible.

Accepted Answer

obligation
To succeed in the m

Question 6

Approximately _____% of medical assistants work in physicians' offices.

Accepted Answer

62
About 62% of medical assist

Question 7

Both the CMA and RMA credentials require continuing education units to maintain certification.

Accepted Answer

A) True 
 B)False

Question 8

Instructors are important allies of the graduate medical assistant.

Accepted Answer

A) True 
 B)False

Question 9

Complete the missing word from the Medical Assistant's Creed.
I am strengthened by __________, courage, and faith.

Accepted Answer

The answer of Complete the missing word from the Medical...

Question 10

Because medical assistants are key public relations representatives for the physicians for whom they work, it is critical that medical assistants never:

Accepted Answer

A) perform all duties as quickly and as efficiently as possible 
B) impress patients with their competence 
C) show sincere concern for each patient 
D) tell patients who are ill that they have an excellent chance for recovery 
A) perform all duties as quickly and as efficiently as possible 
B) impress patients with their competence 
C) show sincere concern for each patient 
D) tell patients who are ill that they have an excellent chance for recovery

Question 11

Which statement is true regarding the status of students during the externship compared with that of regular employees?

Accepted Answer

A) Students should not waste their supervisor's time asking a lot of questions. 
B) Students can expect the physician to treat their medical problems. 
C) Attendance expectations generally are less strict for students. 
D) Students are expected to perform under the same professional standards as regular employees. 
A) Students should not waste their supervisor's time asking a lot of questions. 
B) Students can expect the physician to treat their medical problems. 
C) Attendance expectations generally are less strict for students. 
D) Students are expected to perform under the same professional standards as regular employees.

Question 12

Most medical assisting positions are in hospitals.

Accepted Answer

A) True 
 B)False

Question 13

Participation in a recognized __________ shows that medical assistants take their career seriously.

Accepted Answer

professional organization
Medi

Question 14

Which credential is not offered by the AMT?

Accepted Answer

A) COLT 
B) RMA 
C) CMA 
D) RPT 
A) COLT 
B) RMA 
C) CMA 
D) RPT

Question 15

Something that is incapable of being perceived is said to be intangible.

Accepted Answer

A) True 
 B)False

Question 16

The __________ examination is offered as a certification for medical assistants by the AMT.

Accepted Answer

RMA
The AM

Question 17

Why is bargain help often the most expensive?

Accepted Answer

A) The physician must pay additional taxes for bargain help. 
B) Bargain help makes the most efficient medical assistant. 
C) Extra time must be spent in training or correcting mistakes. 
D) More benefits are given to bargain help. 
A) The physician must pay additional taxes for bargain help. 
B) Bargain help makes the most efficient medical assistant. 
C) Extra time must be spent in training or correcting mistakes. 
D) More benefits are given to bargain help.

Question 18

Complete the missing word from the Medical Assistant's Creed.
I am dedicated to the care and well-being of all __________.

Accepted Answer

The answer of Complete the missing word from the Medical...

Question 19

Complete the missing word from the Medical Assistant's Creed.
I __________ to be more effective.

Accepted Answer

The answer of Complete the missing word from the Medical...

Question 20

Medical assistants should always read the __________ so that they know what the employer or externship office expects.

Accepted Answer

job description
Students shoul

Exam 3: The Medical Assisting Profession

Which statement best describes the relationship of administrative and clinical medical assisting responsibilities?

Medical assistants are trained in methods of collecting a blood specimen, a process called __________.

The AMT offers an examination, called the __________, that medical assistants who have clinical duties might want to take after 6 months of employment in the healthcare field.

The first national organization formed for medical assistants was the:

A medical assistant must feel a(n) __________ to assist the patient in whatever way possible.

Approximately _____% of medical assistants work in physicians' offices.

Both the CMA and RMA credentials require continuing education units to maintain certification.

Instructors are important allies of the graduate medical assistant.

Complete the missing word from the Medical Assistant's Creed. I am strengthened by __________, courage, and faith.

Because medical assistants are key public relations representatives for the physicians for whom they work, it is critical that medical assistants never:

Which statement is true regarding the status of students during the externship compared with that of regular employees?

Most medical assisting positions are in hospitals.

Participation in a recognized __________ shows that medical assistants take their career seriously.

Which credential is not offered by the AMT?

Something that is incapable of being perceived is said to be intangible.

The __________ examination is offered as a certification for medical assistants by the AMT.

Why is bargain help often the most expensive?

Complete the missing word from the Medical Assistant's Creed. I am dedicated to the care and well-being of all __________.

Complete the missing word from the Medical Assistant's Creed. I __________ to be more effective.

Medical assistants should always read the __________ so that they know what the employer or externship office expects.

Becoming a Successful Student

The Healthcare Industry

Professional Behavior in the Workplace

Interpersonal Skills and Human Behavior

Medicine and Ethics

Medicine and Law

Computer Concepts

Telephone Techniques

Scheduling Appointments

Patient Reception and Processing

Office Environment and Daily Operations

Written Communications and Mail Processing

The Paper Medical Record Formerly Medical Records Management

The Electronic Medical Record

Health Information Management

Privacy in the Physicians Office

Basics of Diagnostic Coding

Basics of Procedural Coding

Basics of Health Insurance

The Health Insurance Claim Form

Professional Fees, Billing, and Collecting

Banking Services and Procedures

Financial and Practice Management

Medical Practice Management and Human Resources

Medical Practice Marketing and Customer Service

Infection Control

Patient Assessment

Patient Education

Nutrition and Health Promotion

Vital Signs

Assisting With the Primary Physical Examination

Principles of Pharmacology

Pharmacology Math

Administering Medications

Emergency Preparedness and Assisting With Medical Emergencies

Assisting in Ophthalmology and Otolaryngology

Assisting in Dermatology

Assisting in Gastroenterology

Assisting in Urology and Male Reproduction

Assisting in Obstetrics and Gynecology

Assisting in Pediatrics

Assisting in Orthopedic Medicine

Assisting in Neurology and Mental Health

Assisting in Endocrinology

Assisting in Pulmonary Medicine

Assisting in Cardiology

Assisting in Geriatrics

Principles of Electrocardiography

Assisting With Diagnostic Imaging

Assisting in the Clinical Laboratory

Assisting in the Analysis of Urine

Assisting in Phlebotomy

Assisting in the Analysis of Blood

Assisting in Microbiology and Immunology

Surgical Supplies and Instruments

Surgical Asepsis and Assisting With Surgical Procedures

Career Development and Life Skills

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