Exam 9: Attracting and Retaining the Best Employees

____ evaluation methods use some measurable quantity as the basis for assessing performance.

Whether or not secretaries are paid more than file clerks depends on the nature of a firm's ____ structure.

Breakfast cereal maker General Mills periodically gives lump-sum payments to employees. The amount depends on job performance, with more productive employees receiving a larger sum than less productive employees. This motivational tool is

Atlas Company pays workers $500 for recommendations that result in a hiring. In two years, the company has hired at least forty people through this program. Atlas Company is fulfilling its employment needs by using ____ as a recruiting source.

Which of the following type of worker is usually paid on a salary plan?

The Employee Retirement Income Security Act passed in 1974 requires firms to provide a retirement plan for their employees.

The assessment center technique for selecting employees is ideal for small firms because such centers involve limited expense.

The HRM specialists at A&C Company took the opportunity to increase productivity and decrease manual data analysis by using their microcomputer along with a commercial database management system to develop a ____. Now the company can readily identify specific organizational skills, eliminating the need to comb personnel files manually.

A form of compensation whereby the employee receives a predetermined amount of benefit dollars to spend on a benefits package he or she has selected to meet individual needs is called a(n)

At her interview, Andrea Wells is asked to provide three work-related references. What is the biggest drawback of this selection method?

Dunn & Company wants to use a training method to help managers understand and cope with employees' problems. What method would you suggest?

For a cultural diversity program to be successful, it is essential that

All of the following are elements of an effective employee reward system except

Senior management in your organization wants you to explain to the board of directors the key concept that makes compensation systems work. It would be correct to tell them that the ideal compensation system must

The Age Discrimination in Employment Act of 1967 and its amended version in 1978 apply directly to

You have been asked to develop an effective reward system for Kroger stores. In designing such a system, you should strive to meet all of the following objectives except

The Giant Company is concerned about controlling labor costs without diminishing its employees' incentive to work harder. The Giant Company should adopt a ____ strategy.

The phase of human resources management in which an employee's skills are improved and his or her capabilities are expanded is known as maintaining.

Job analysis is the systematic procedure for studying jobs to determine expected levels of productivity.

The process of determining the relative worth of various jobs in a firm is called