Question 1

Another name for human resources management is ____ management.

Accepted Answer

A)  personnel 
B)  corporate 
C)  administrative 
D)  operations 
E)  marketing 
A)  personnel 
B)  corporate 
C)  administrative 
D)  operations 
E)  marketing

Question 2

Mai Shelly was hurt on the job last week. Her medical bills for this injury are covered under

Accepted Answer

A)  employee retirement income security. 
B)  vacation time. 
C)  worker's compensation. 
D)  life insurance. 
E)  Social Security. 
A)  employee retirement income security. 
B)  vacation time. 
C)  worker's compensation. 
D)  life insurance. 
E)  Social Security.

Question 3

At a large book publishing company like Cengage, we would expect human resources management to be handled by ____. At a small local print shop, human resources management would probably be ____.

Accepted Answer

A)  a vice president; completely ignored 
B)  the owner; handled at the vice-presidential level 
C)  a specialist; assigned to the vice president for personnel management 
D)  a departmental secretary; completely ignored 
E)  the personnel manager; the responsibility of the owner 
A)  a vice president; completely ignored 
B)  the owner; handled at the vice-presidential level 
C)  a specialist; assigned to the vice president for personnel management 
D)  a departmental secretary; completely ignored 
E)  the personnel manager; the responsibility of the owner

Question 4

Is employee performance feedback important in the appraisal process? Support your view.

Accepted Answer

Yes, employee performance feedback is im

Question 5

As a human resources specialist, you were asked to briefly summarize the disadvantages of using internal recruiting. You have started your report by stating, "The main disadvantage of internal recruiting is that

Accepted Answer

A)  there may be resentment among employees." 
B)  promotion leaves another position to be filled." 
C)  it helps hold on to quality personnel." 
D)  job posting may be required." 
E)  it brings in unfamiliar ideas and perspectives." 
A)  there may be resentment among employees." 
B)  promotion leaves another position to be filled." 
C)  it helps hold on to quality personnel." 
D)  job posting may be required." 
E)  it brings in unfamiliar ideas and perspectives."

Question 6

Sandee recently applied for a full-time clerical position at a large distribution center. The manager with whom she spoke offered her $6.95 an hour to fill a clerk-typist position. Before accepting the position, she checked public laws and found that the manager, according to the ____, had offered her an hourly wage that was below the minimum wage.

Accepted Answer

A)  Fair Labor Standards Act 
B)  Equal Pay Act 
C)  Civil Rights Act. 
D)  Equal Pay Act, 
E)  Fair Labor Standards Act., 
A)  Fair Labor Standards Act 
B)  Equal Pay Act 
C)  Civil Rights Act. 
D)  Equal Pay Act, 
E)  Fair Labor Standards Act.,

Question 7

The results of an evaluation should be discussed with an employee soon after the evaluation is completed.

Accepted Answer

A) True 
 B)False

Question 8

A performance appraisal serves all of the following purposes except which of the following?

Accepted Answer

A)  It lets workers know how well they are doing. 
B)  It allows the employee to see where he or she ranks against all the other employees in the company. 
C)  It provides an effective basis for distributing rewards. 
D)  It lets workers know how they can do better in the future. 
E)  It helps the organization monitor its employee selection, training, and development activities. 
A)  It lets workers know how well they are doing. 
B)  It allows the employee to see where he or she ranks against all the other employees in the company. 
C)  It provides an effective basis for distributing rewards. 
D)  It lets workers know how they can do better in the future. 
E)  It helps the organization monitor its employee selection, training, and development activities.

Question 9

A flexible benefit plan allows an employee to allocate a predetermined amount of benefit dollars to various categories of benefits to design a benefit mix that best fits that employee's needs.

Accepted Answer

A) True 
 B)False

Question 10

South Carolina is facing budget cuts. The number of employees needs to be reduced over the next three years at all state agencies. The state decides to stop hiring new employees to fill vacated positions to comply with budgetary constraints. This approach is called

Accepted Answer

A)  attrition. 
B)  natural turnover. 
C)  layoffs. 
D)  passive firing. 
E)  downsizing. 
A)  attrition. 
B)  natural turnover. 
C)  layoffs. 
D)  passive firing. 
E)  downsizing.

Question 11

A large manufacturing company has found that younger employees tend to have fewer medical problems than workers over 40. Therefore, management decided to hire only workers under 40 to reduce company health insurance costs. This is illegal under the

Accepted Answer

A)  Civil Rights Act of 1964. 
B)  Occupational Safety and Health Act. 
C)  Age Discrimination in Employment Act. 
D)  Equal Pay Act. 
E)  Older Workers Equal Employment Opportunity Act. 
A)  Civil Rights Act of 1964. 
B)  Occupational Safety and Health Act. 
C)  Age Discrimination in Employment Act. 
D)  Equal Pay Act. 
E)  Older Workers Equal Employment Opportunity Act.

Question 12

Human resources management consists of or includes all activities involved in acquiring, maintaining, and developing an organization's human resources.

Accepted Answer

A) True 
 B)False

Question 13

Usually, the human resources department administers a(n) ____ program to introduce new employees to the organization.

Accepted Answer

A)  job selection 
B)  orientation 
C)  employee training 
D)  on-the-job training 
E)  job rotation 
A)  job selection 
B)  orientation 
C)  employee training 
D)  on-the-job training 
E)  job rotation

Question 14

If the superior's job with a particular employee during a performance appraisal is simply to sit and listen and then have open dialogue about all that the employee has shared, what type of performance appraisal interview is this?

Accepted Answer

A)  Tell-and-listen 
B)  Problem-solving 
C)  Tell-and-sell 
D)  Objective 
E)  Judgmental 
A)  Tell-and-listen 
B)  Problem-solving 
C)  Tell-and-sell 
D)  Objective 
E)  Judgmental

Question 15

If Regency Electronics, a maker of consumer electronic products such as stereos, wanted to determine the relative worth of jobs within its organization, it would

Accepted Answer

A)  develop job descriptions. 
B)  develop job specifications. 
C)  develop a job evaluation. 
D)  conduct a wage survey. 
E)  conduct a job analysis. 
A)  develop job descriptions. 
B)  develop job specifications. 
C)  develop a job evaluation. 
D)  conduct a wage survey. 
E)  conduct a job analysis.

Question 16

The primary disadvantage of internal recruiting is that promoting a current employee leaves another position to be filled, possibly meaning that two employees must be trained instead of one.

Accepted Answer

A) True 
 B)False

Question 17

One of the main reasons employers offer employees flexible benefits plans is

Accepted Answer

A)  to keep them healthier so that they will not be out sick as much. 
B)  to cut costs of benefits administration. 
C)  because most people have fairly similar needs and thus want the same benefits. 
D)  employers cannot afford to offer employees any and all benefits. 
E)  because employees have diverse needs, and choosing their own benefits package will better meet those needs. 
A)  to keep them healthier so that they will not be out sick as much. 
B)  to cut costs of benefits administration. 
C)  because most people have fairly similar needs and thus want the same benefits. 
D)  employers cannot afford to offer employees any and all benefits. 
E)  because employees have diverse needs, and choosing their own benefits package will better meet those needs.

Question 18

Lindley Company is interested in verifying previous job responsibilities held by its applicants. The selection technique that will be most helpful in obtaining this information is the

Accepted Answer

A)  employment test. 
B)  interview. 
C)  assessment center. 
D)  employment application. 
E)  reference check. 
A)  employment test. 
B)  interview. 
C)  assessment center. 
D)  employment application. 
E)  reference check.

Question 19

HR Solutions, Inc. (HRSI)
HR Solutions, Inc. (HRSI) is a human resources management company that specializes in helping small companies learn the proper ways of handling human resources issues and activities. The company teaches the various activities that are involved in HR management, as well as teaching companies how to plan for the future. HRSI even helps companies downsize without having their reputations suffer. However, according to HRSI, an ideal situation would be one where all companies downsize simply by attrition. Another main objective of HRSI is to increase cultural diversity within every organization that it helps. HRSI management believes that this diversity is the key to the introduction of successful new ideas into any organization.
HRSI is in the process of hiring new employees. This is a critical decision for the company because it is supposed to be the expert on this issue. Once the selection is done, HRSI will need to train its employees effectively so that they will be able to maintain the good image of the company.
-Refer to HR Solutions, Inc. When HRSI is going through the selection process, which of the following activities would it include?

Accepted Answer

A)  Job analysis 
B)  Recruiting 
C)  Compensation 
D)  Checking references 
E)  Orientation 
A)  Job analysis 
B)  Recruiting 
C)  Compensation 
D)  Checking references 
E)  Orientation

Question 20

Job analysis is the list of qualifications required to perform a particular job.

Accepted Answer

A) True 
 B)False

Exam 9: Attracting and Retaining the Best Employees

Another name for human resources management is ____ management.

Mai Shelly was hurt on the job last week. Her medical bills for this injury are covered under

At a large book publishing company like Cengage, we would expect human resources management to be handled by ____. At a small local print shop, human resources management would probably be ____.

Is employee performance feedback important in the appraisal process? Support your view.

As a human resources specialist, you were asked to briefly summarize the disadvantages of using internal recruiting. You have started your report by stating, "The main disadvantage of internal recruiting is that

The results of an evaluation should be discussed with an employee soon after the evaluation is completed.

A performance appraisal serves all of the following purposes except which of the following?

A flexible benefit plan allows an employee to allocate a predetermined amount of benefit dollars to various categories of benefits to design a benefit mix that best fits that employee's needs.

South Carolina is facing budget cuts. The number of employees needs to be reduced over the next three years at all state agencies. The state decides to stop hiring new employees to fill vacated positions to comply with budgetary constraints. This approach is called

A large manufacturing company has found that younger employees tend to have fewer medical problems than workers over 40. Therefore, management decided to hire only workers under 40 to reduce company health insurance costs. This is illegal under the

Human resources management consists of or includes all activities involved in acquiring, maintaining, and developing an organization's human resources.

Usually, the human resources department administers a(n) ____ program to introduce new employees to the organization.

If the superior's job with a particular employee during a performance appraisal is simply to sit and listen and then have open dialogue about all that the employee has shared, what type of performance appraisal interview is this?

If Regency Electronics, a maker of consumer electronic products such as stereos, wanted to determine the relative worth of jobs within its organization, it would

The primary disadvantage of internal recruiting is that promoting a current employee leaves another position to be filled, possibly meaning that two employees must be trained instead of one.

One of the main reasons employers offer employees flexible benefits plans is

Lindley Company is interested in verifying previous job responsibilities held by its applicants. The selection technique that will be most helpful in obtaining this information is the

Job analysis is the list of qualifications required to perform a particular job.

Exploring the World of Business and Economics

A: Being Ethical and Socially Responsible

B: Being Ethical and Socially Responsible

A: Exploring Global Business

B: Exploring Global Business

Choosing a Form of Business Ownership

Small Business, Entrepreneurship, and Franchises

Understanding the Management Process

Creating a Flexible Organization

Producing Quality Goods and Services

Motivating and Satisfying Employees and Teams

Enhancing Union-Management Relations

Building Customer Relationships Through Effective Marketing

A: Creating and Pricing Products That Satisfy Customers

B: Creating and Pricing Products That Satisfy Customers

Wholesaling, Retailing, and Physical Distribution

Developing Integrated Marketing Communications

Social Media, E-Business, and Accounting

Using Management and Accounting Information

Understanding Money, Banking, and Credit

Mastering Financial Management

A: Understanding Personal Finances and Investments

B: Understanding Personal Finances and Investments

Filters

At a large book publishing company like Cengage, we would expect human resources management to be handled by . At a small local print shop, human resources management would probably be .