Exam 16: Organizational Culture

The three major components to any organizational culture are

________ exist(s) when the overall organizational culture is supplemented by another culture governing a more specific set of employees.

Which of the following tactics is designed to encourage adaptation to the organization's culture?

Employees transfer knowledge about a company's culture to other employees through explicit communication, simple observation, and other less obvious means.

Which of the following is a disadvantage of a strong culture?

Briefly define each of the following culture types, and choose two to describe in detail: customer service culture, safety culture, diversity culture, sustainability culture, and creativity culture.

Which stage of socialization begins on the day an employee starts work?

Describe each of the four types of work cultures in terms of solidarity and sociability.

Esmerelda, who is currently employed at Hotel Management Partners, is looking for a new job. In the process of doing so, she comes across the website of Lucrative Property Rentals and finds that the values and culture of this other company match with her own personal values. She also learns about the various activities that take place at Lucrative Property Rentals on a yearly basis and the company's various achievements. From this example, it is clear that Esmerelda is in the ________ stage of the socialization process with regard to Lucrative Property Rentals.

Discuss the encounter stage of the socialization process.

Robin, a former sales manager, has been out of the workforce for more than a decade and is thrilled when she lands a job at Yoyodyne Technology Systems. For her first day at work, she dresses in a conservative business suit and digs her old briefcase out of the closet. When she arrives at the office, she is shocked to see people dressed in jeans and sweatshirts, with some not even wearing shoes. Instead of working in a cubicle as she had for years, she is seated at a long, open table with numerous other employees where everyone wears headphones as they work. She finds that she has trouble keeping up with department communications because she still relies on e-mail instead of inter-office social networks. The casual office atmosphere is distracting and the level of familiarity her co-workers demonstrate with each other is foreign to her. After a few weeks, Robin gives her notice because she realizes she will never fit in at such an organization. This situation is indicative of

Rose works in the human resources department of Spartan, makers of athletic clothing, shoes, and accessories. Celebrity athletes are regularly spotted wearing Spartan gear, but the company's slogan-"For the Athlete in All of Us"-is designed to appeal to the ordinary buyers who account for a large portion of revenues. Rose has been assigned to train a group of new employees, and she intends to begin with an information talk that includes a story about the company. Given this information, the best choice for Rose would be an account of

Constance, Daisy, Petunia, and Anna are four friends working at four different organizations. In Petunia's firm, Social Network Development, employees are both distant and disconnected from one another, whereas in Daisy's company, Solar Singularity, it is quite the opposite-employees are friendly, and they all think alike. Constance works for Credit Protection Services, where employees think alike but are not friendly to one another. Constance's firm, Credit Protection Services, can be described as having a ________ culture.

Which of the following organizations has a strong culture?

________ consist of anecdotes, accounts, legends, and myths that are passed down from cohort to cohort within an organization.

Which of the following statements about organizational culture is True?

At Workboots Inc., Ingrid has been the design department manager for five years. Ingrid has created a skull with a victory flag on its forehead as her department's corporate logo representing the "victory or die trying" motto for her group. Ingrid's logo can be described as a(n)

________ represent the deepest and least observable part of a culture.

Eco-Adventure Gear is a well-respected apparel company. For over 50 years it has produced high-quality, durable products at a relatively high price point. Customers are willing to pay a premium for its wares because of the company's commitment to quality and its history of providing effective customer service. The company's headquarters are located at the base of a mountain range, and once a month the CEO closes the office for two days and leads the staff on a rock climbing trip. Since the company attracts outdoorsy types, nearly all the employees join in on these voluntary trips. Employees are proud to say they work at Eco-Adventure and rarely quit. Eco-Adventure Gear is demonstrating the advantages associated with which type of culture?

When employees feel they fit with their organization's culture, they are much more likely to develop an emotional attachment to the company.