Question 1

Which of the following is a tactic designed to discourage adaptation to the organization's culture?

Accepted Answer

A)  providing role models for newcomers 
B)  orienting new employees along with a group of other new employees 
C)  providing hurdles that are required to be met prior to organizational membership 
D)  putting newcomers through orientation apart from current organizational members 
E)  allowing anyone to become a member of the organization without meeting specific requirements 
A)  providing role models for newcomers 
B)  orienting new employees along with a group of other new employees 
C)  providing hurdles that are required to be met prior to organizational membership 
D)  putting newcomers through orientation apart from current organizational members 
E)  allowing anyone to become a member of the organization without meeting specific requirements E

Question 2

During her stay at the Renaissance Hotel, Ginny noticed that all the staff wore the same color and style of clothes. Which of the following layers of organizational culture would such a dress code represent?

Accepted Answer

A)  espoused values 
B)  enacted values 
C)  observable artifacts 
D)  mnemonics 
E)  basic underlying assumptions 
A)  espoused values 
B)  enacted values 
C)  observable artifacts 
D)  mnemonics 
E)  basic underlying assumptions C

Question 3

In organizations with mercenary cultures, we tend to find ________ sociability and ________ solidarity.

Accepted Answer

A)  moderate; low 
B)  low; high 
C)  high; low 
D)  high; moderate 
E)  moderate; moderate 
A)  moderate; low 
B)  low; high 
C)  high; low 
D)  high; moderate 
E)  moderate; moderate B

Question 4

Discuss the understanding and adaptation stage of the socialization process.

Accepted Answer

The final stage of socialization is one

Question 5

Every year, 7 Days, a large retail chain, organizes a large annual function in which it gives an "Employee of the Year" award to a deserving employee, along with a $5,000 cash prize and an opportunity to launch the retail chain's new product. This is an example of which of the following components of organizational culture?

Accepted Answer

A)  stories 
B)  symbols 
C)  espoused values 
D)  basic underlying assumptions 
E)  ceremonies 
A)  stories 
B)  symbols 
C)  espoused values 
D)  basic underlying assumptions 
E)  ceremonies

Question 6

Marie is the department manager at Verve, Inc. Marie has created the workplace for her department in a totally open forum. There are no walls or cubicles, and everyone-including Marie-is in one open room. The workspace of Marie's department with no walls or cubicles represents the observable artifact known as a symbol.

Accepted Answer

A) True 
 B)False

Question 7

In practice, there are two major ways to change a culture. They are

Accepted Answer

A)  ASA framework and socialization. 
B)  changes in leadership and mergers or acquisitions. 
C)  ASA framework and changes in leadership. 
D)  socialization and mergers or acquisitions. 
E)  mergers and ASA framework. 
A)  ASA framework and socialization. 
B)  changes in leadership and mergers or acquisitions. 
C)  ASA framework and changes in leadership. 
D)  socialization and mergers or acquisitions. 
E)  mergers and ASA framework.

Question 8

Jean-Claude is thrilled to have been hired at The Reality Network as an assistant producer. He has always wanted to work in television, and the reality show he gets to work on, Find Your Voice, is one he has followed closely for years as a fan. The show's host, Terrence, is someone he admires and respects, based on how kindly and gently he treats the guests on the show. Once he arrives on set to start work, however, Jean-Claude is dismayed to learn that Terrence is an egotistical, rude, and selfish person. His on-screen persona is the complete opposite of his True self. After only two weeks on the job, Jean-Claude quits, disillusioned. Which of the following best describes what Jean-Claude experienced?

Accepted Answer

A)  reality shock 
B)  subculture shock 
C)  anticipatory anxiety 
D)  organizational instability 
E)  understanding and adaptation 
A)  reality shock 
B)  subculture shock 
C)  anticipatory anxiety 
D)  organizational instability 
E)  understanding and adaptation

Question 9

Define and discuss the existence of subcultures and countercultures within an organization. Discuss the advantages and disadvantages of a counterculture.

Accepted Answer

In some cases, the culture of an organiz

Question 10

Which of the following is an example of the anticipatory stage of socialization?

Accepted Answer

A)  Participating in Friday afternoon karaoke sessions at BuzzwebNews cures Max of his fear of singing in public. 
B)  After three months at Al's Auto Repair, Benjamin is no longer confused by the technical jargon his co-workers use. 
C)  On her first day at Cakewalk Corporation, Jezebel is introduced to her new co-workers, and they take her out to lunch. 
D)  During orientation training at Green Grocery Goods, Simone asks her fellow new hires about where they used to work. 
E)  Miranda is unhappy at her current job and asks her friend Saul about the culture at Streaming Music Solutions, where he works. 
A)  Participating in Friday afternoon karaoke sessions at BuzzwebNews cures Max of his fear of singing in public. 
B)  After three months at Al's Auto Repair, Benjamin is no longer confused by the technical jargon his co-workers use. 
C)  On her first day at Cakewalk Corporation, Jezebel is introduced to her new co-workers, and they take her out to lunch. 
D)  During orientation training at Green Grocery Goods, Simone asks her fellow new hires about where they used to work. 
E)  Miranda is unhappy at her current job and asks her friend Saul about the culture at Streaming Music Solutions, where he works.

Question 11

Quest, Inc., has a sign hanging in every employee's cubicle that reads: "Together we are greater than any one of us." This is an example of a(n)

Accepted Answer

A)  ritual. 
B)  espoused value. 
C)  enacted value. 
D)  basic underlying assumption. 
E)  physical structure. 
A)  ritual. 
B)  espoused value. 
C)  enacted value. 
D)  basic underlying assumption. 
E)  physical structure.

Question 12

Socialization happens in five relatively distinct stages.

Accepted Answer

A) True 
 B)False

Question 13

Identify and describe the six major types of observable artifacts.

Accepted Answer

The major types of artifacts are symbols

Question 14

The published mission statement in any organization is an example of

Accepted Answer

A)  espoused values. 
B)  stories. 
C)  basic underlying assumptions. 
D)  rituals. 
E)  observable artifacts. 
A)  espoused values. 
B)  stories. 
C)  basic underlying assumptions. 
D)  rituals. 
E)  observable artifacts.

Question 15

Which of the following exemplifies the observable artifact category of physical structures?

Accepted Answer

A)  the elaborate, marble-floored conference room where Bull and Bear Wealth Management Partners conducts meetings with its top clients 
B)  the annual holiday party thrown by Party Planner Professionals that also serves as a hands-on demonstration of the coming year's product line 
C)  the label on every can of Primal Urge Dog Food that is emblazoned with the words: "We love dogs, and we put that love into all of our products" 
D)  the group meeting held every Monday morning at Coastal Coffee Roasters where the CEO has every employee sample a cup of that week's featured roast 
E)  the HR supervisor for Double-Dipped Donuts who tells all new employees how the founder came up with the name of the company after accidentally glazing the same donuts twice 
A)  the elaborate, marble-floored conference room where Bull and Bear Wealth Management Partners conducts meetings with its top clients 
B)  the annual holiday party thrown by Party Planner Professionals that also serves as a hands-on demonstration of the coming year's product line 
C)  the label on every can of Primal Urge Dog Food that is emblazoned with the words: "We love dogs, and we put that love into all of our products" 
D)  the group meeting held every Monday morning at Coastal Coffee Roasters where the CEO has every employee sample a cup of that week's featured roast 
E)  the HR supervisor for Double-Dipped Donuts who tells all new employees how the founder came up with the name of the company after accidentally glazing the same donuts twice

Question 16

With a lineup that includes some of the most well-known brands in the laundry, home care, and related departments, RWB Home Products is among the largest and most well-known companies in its industry. Founded in the late 1800s, it is a venerable and distinguished organization. RWB is often described as being almost synonymous with America itself (the initials stand for "Red, White, and Blue"), yet unlike America, it is noted for a lack of diversity among its workforce. Certainly there is diversity in terms of ethnicity and background, but diversity of opinion is lacking. "You can always spot the RWB employees in a crowd," one industry journal commented, "because they dress, talk, and even walk the same way." Most likely RWB Home Products is a company

Accepted Answer

A)  that is likely to experience a great deal of change in the near future. 
B)  whose identity is hard to distinguish from that of its competitors. 
C)  in which employees feel a sense of rootlessness and alienation. 
D)  where new employees might find it difficult to adapt. 
E)  that would be a good candidate for a merger. 
A)  that is likely to experience a great deal of change in the near future. 
B)  whose identity is hard to distinguish from that of its competitors. 
C)  in which employees feel a sense of rootlessness and alienation. 
D)  where new employees might find it difficult to adapt. 
E)  that would be a good candidate for a merger.

Question 17

To encourage innovation at the organization, MicroTrac allows its engineers to spend 20 percent of their working time pursuing projects that they are passionate about. This describes a(n) ________ culture.

Accepted Answer

A)  service 
B)  creativity 
C)  disruptive 
D)  fragmented 
E)  individualized 
A)  service 
B)  creativity 
C)  disruptive 
D)  fragmented 
E)  individualized

Question 18

During which stage of socialization do newcomers come to learn the content areas of socialization and internalize the norms and expected behaviors of the organization?

Accepted Answer

A)  encounter 
B)  attrition 
C)  anticipatory 
D)  understanding and adaptation 
E)  selection 
A)  encounter 
B)  attrition 
C)  anticipatory 
D)  understanding and adaptation 
E)  selection

Question 19

Umberto has recently been hired by Petabyte Partners Data Storage. Today is his first day. Umberto can be described as being in which stage of the socialization process?

Accepted Answer

A)  encounter 
B)  attrition 
C)  anticipatory 
D)  adaptation and understanding 
E)  selection 
A)  encounter 
B)  attrition 
C)  anticipatory 
D)  adaptation and understanding 
E)  selection

Question 20

The physical layout of workspaces, dress codes, and the level of technology used are all examples of ________ that are represented by the organization's culture.

Accepted Answer

A)  core values 
B)  cultural diversity 
C)  personal dynamics 
D)  observable artifacts 
E)  operational capacity 
A)  core values 
B)  cultural diversity 
C)  personal dynamics 
D)  observable artifacts 
E)  operational capacity

Which of the following is a tactic designed to discourage adaptation to the organization's culture?

During her stay at the Renaissance Hotel, Ginny noticed that all the staff wore the same color and style of clothes. Which of the following layers of organizational culture would such a dress code represent?

In organizations with mercenary cultures, we tend to find sociability and solidarity.

Discuss the understanding and adaptation stage of the socialization process.

In practice, there are two major ways to change a culture. They are

Define and discuss the existence of subcultures and countercultures within an organization. Discuss the advantages and disadvantages of a counterculture.

Which of the following is an example of the anticipatory stage of socialization?

Quest, Inc., has a sign hanging in every employee's cubicle that reads: "Together we are greater than any one of us." This is an example of a(n)

Socialization happens in five relatively distinct stages.

Identify and describe the six major types of observable artifacts.

The published mission statement in any organization is an example of

Which of the following exemplifies the observable artifact category of physical structures?

To encourage innovation at the organization, MicroTrac allows its engineers to spend 20 percent of their working time pursuing projects that they are passionate about. This describes a(n) ________ culture.

During which stage of socialization do newcomers come to learn the content areas of socialization and internalize the norms and expected behaviors of the organization?

Umberto has recently been hired by Petabyte Partners Data Storage. Today is his first day. Umberto can be described as being in which stage of the socialization process?

The physical layout of workspaces, dress codes, and the level of technology used are all examples of ________ that are represented by the organization's culture.

What Is Organizational Behavior?

Job Performance

Organizational Commitment

Job Satisfaction

Stress

Motivation

Trust, Justice, and Ethics

Learning and Decision Making

Personality and Cultural Values

Ability

Teams: Characteristics and Diversity

Teams: Processes and Communication

Leadership: Power and Negotiation

Leadership: Styles and Behaviors

Organizational Structure

Filters

Exam 16: Organizational Culture

Which of the following is a tactic designed to discourage adaptation to the organization's culture?

During her stay at the Renaissance Hotel, Ginny noticed that all the staff wore the same color and style of clothes. Which of the following layers of organizational culture would such a dress code represent?

In organizations with mercenary cultures, we tend to find ________ sociability and ________ solidarity.

Discuss the understanding and adaptation stage of the socialization process.

In practice, there are two major ways to change a culture. They are

Define and discuss the existence of subcultures and countercultures within an organization. Discuss the advantages and disadvantages of a counterculture.

Which of the following is an example of the anticipatory stage of socialization?

Quest, Inc., has a sign hanging in every employee's cubicle that reads: "Together we are greater than any one of us." This is an example of a(n)

Socialization happens in five relatively distinct stages.

Identify and describe the six major types of observable artifacts.

The published mission statement in any organization is an example of

Which of the following exemplifies the observable artifact category of physical structures?

To encourage innovation at the organization, MicroTrac allows its engineers to spend 20 percent of their working time pursuing projects that they are passionate about. This describes a(n) ________ culture.

During which stage of socialization do newcomers come to learn the content areas of socialization and internalize the norms and expected behaviors of the organization?

Umberto has recently been hired by Petabyte Partners Data Storage. Today is his first day. Umberto can be described as being in which stage of the socialization process?

The physical layout of workspaces, dress codes, and the level of technology used are all examples of ________ that are represented by the organization's culture.

What Is Organizational Behavior?

Job Performance

Organizational Commitment

Job Satisfaction

Stress

Motivation

Trust, Justice, and Ethics

Learning and Decision Making

Personality and Cultural Values

Ability

Teams: Characteristics and Diversity

Teams: Processes and Communication

Leadership: Power and Negotiation

Leadership: Styles and Behaviors

Organizational Structure

Filters

In organizations with mercenary cultures, we tend to find sociability and solidarity.