Question 1

The anticipatory stage of socialization begins the day an employee starts work.

Accepted Answer

A) True 
 B)False

Question 2

In organizations with fragmented cultures, there is ________ sociability and ________ solidarity.

Accepted Answer

A)  low; low 
B)  moderate; high 
C)  high; moderate 
D)  high; high 
E)  moderate; moderate 
A)  low; low 
B)  moderate; high 
C)  high; moderate 
D)  high; high 
E)  moderate; moderate

Question 3

Magnus's company holds meetings every Monday morning. Magnus is responsible for sharing an anecdote, an account, or a legend about the company for every first Monday of the month to keep everyone reminded of where they work and what is important. Magnus is responsibility for sharing

Accepted Answer

A)  symbols. 
B)  stories. 
C)  espoused values. 
D)  ceremonies. 
E)  language. 
A)  symbols. 
B)  stories. 
C)  espoused values. 
D)  ceremonies. 
E)  language.

Question 4

Organizations that have mercenary cultures are likely to be very political.

Accepted Answer

A) True 
 B)False

Question 5

Subcultures unite a smaller subset of the organization's employees.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following hold(s) that potential employees will be attracted to organizations whose cultures match their own personality, organizations will weed out the potential misfits, and the remaining misfits will leave due to being unhappy or ineffective?

Accepted Answer

A)  reality shock 
B)  creativity culture 
C)  weak socialization 
D)  the encounter stage 
E)  the ASA framework 
A)  reality shock 
B)  creativity culture 
C)  weak socialization 
D)  the encounter stage 
E)  the ASA framework

Question 7

As a college senior, Mason researched many companies before deciding on those he wanted to apply to. He searched particularly for those where the company's values were in agreement with his personal values, and he didn't apply to those where they weren't. Recruiters for the companies he did apply to recommended hiring him partly because they saw Mason's values as a good fit with the company's values. When he made his selection, Mason was sure he would enjoy working for the company because it seemed like a perfect fit for him. Mason's job search reflects the attraction-selection-attrition framework.

Accepted Answer

A) True 
 B)False

Question 8

Strong cultures are always good cultures as they guide their employees toward the most successful organizational outcomes.

Accepted Answer

A) True 
 B)False

Question 9

Ingrid is a department manager at Workboots, Inc. Ingrid starts every Monday morning with a 60-minute department meeting where each member in the department gets five minutes to report progress; share stories of success and failure; and seek general input, advice, and information. What Ingrid does every Monday morning can be described as a(n)

Accepted Answer

A)  ritual. 
B)  story. 
C)  espoused value. 
D)  ceremony. 
E)  symbol. 
A)  ritual. 
B)  story. 
C)  espoused value. 
D)  ceremony. 
E)  symbol.

Question 10

________ is(are) the jargon, slang, and slogans used within the walls of an organization.

Accepted Answer

A)  Rituals 
B)  Beliefs 
C)  Values 
D)  Language 
E)  Symbols 
A)  Rituals 
B)  Beliefs 
C)  Values 
D)  Language 
E)  Symbols

Question 11

Which of the following culture types reduces treatment errors in medical settings?

Accepted Answer

A)  creativity culture 
B)  service culture 
C)  safety culture 
D)  diversity culture 
E)  communal culture 
A)  creativity culture 
B)  service culture 
C)  safety culture 
D)  diversity culture 
E)  communal culture

Question 12

Which of the following is an example of the observable artifacts category of espoused values?

Accepted Answer

A)  the apocryphal story told by the founder of Delicious Delicacies about how she was fired from her first three catering jobs 
B)  the open floor plan of DailyScoop.com's office that seats employees across from one another at long tables with no dividers 
C)  the weekly bagel breakfast Integrated Robotics hosts in its conference room that encourages employees from different departments to mingle 
D)  the annual field trip Island Surf Products takes to a nearby beach where all employees are required to spend the day picking up trash and beautifying the area 
E)  the sustainability message that Outdoor Footwear prints on each of its shoe boxes that celebrates the amount of post-consumer recycled content in its products 
A)  the apocryphal story told by the founder of Delicious Delicacies about how she was fired from her first three catering jobs 
B)  the open floor plan of DailyScoop.com's office that seats employees across from one another at long tables with no dividers 
C)  the weekly bagel breakfast Integrated Robotics hosts in its conference room that encourages employees from different departments to mingle 
D)  the annual field trip Island Surf Products takes to a nearby beach where all employees are required to spend the day picking up trash and beautifying the area 
E)  the sustainability message that Outdoor Footwear prints on each of its shoe boxes that celebrates the amount of post-consumer recycled content in its products

Question 13

Most merged companies operate under a ________ for an extended period of time.

Accepted Answer

A)  strong culture 
B)  weak culture 
C)  subculture 
D)  differentiated culture 
E)  counterculture 
A)  strong culture 
B)  weak culture 
C)  subculture 
D)  differentiated culture 
E)  counterculture

Question 14

Who among the following represent probably the biggest driver of culture?

Accepted Answer

A)  middle managers 
B)  front-line employees 
C)  top executives 
D)  first-line managers 
E)  stockholders 
A)  middle managers 
B)  front-line employees 
C)  top executives 
D)  first-line managers 
E)  stockholders

Question 15

In her final semester of college, Serena interviews at VisionMasters, Inc. Before the interview, she collects information from VisionMasters' website and from employees she knows. Serena gets additional information during the interview process from the managers. Serena is in which stage of the socialization process?

Accepted Answer

A)  encounter 
B)  attrition 
C)  anticipatory 
D)  adaptation and understanding 
E)  selection 
A)  encounter 
B)  attrition 
C)  anticipatory 
D)  adaptation and understanding 
E)  selection

Question 16

Which of the following is an example of a realistic job preview?

Accepted Answer

A)  Horatio, who is looking to get hired as a salesman at Custom T-Shirts, researches the company online before he submits his application. 
B)  Astrid, who has been unemployed for three months, cold calls local companies to see if they would consider giving her an unpaid internship. 
C)  Ole, who works in sales at Nordic Wood Stoves, is paired up with a senior sales executive who can offer support when Ole feels he needs help. 
D)  Beatrix, who has been offered a job at Exquisite Stationers, talks with the human resource manager about the company's corporate culture and potential challenges she will face. 
E)  Javier, who is considering a marketing position at Rejuvenate, Inc., plays a game of pickup basketball one weekend with the marketing manager and the rest of the marketing team. 
A)  Horatio, who is looking to get hired as a salesman at Custom T-Shirts, researches the company online before he submits his application. 
B)  Astrid, who has been unemployed for three months, cold calls local companies to see if they would consider giving her an unpaid internship. 
C)  Ole, who works in sales at Nordic Wood Stoves, is paired up with a senior sales executive who can offer support when Ole feels he needs help. 
D)  Beatrix, who has been offered a job at Exquisite Stationers, talks with the human resource manager about the company's corporate culture and potential challenges she will face. 
E)  Javier, who is considering a marketing position at Rejuvenate, Inc., plays a game of pickup basketball one weekend with the marketing manager and the rest of the marketing team.

Question 17

________ are the daily or weekly planned routines that occur in an organization.

Accepted Answer

A)  Rituals 
B)  Stories 
C)  Values 
D)  Representations 
E)  Symbols 
A)  Rituals 
B)  Stories 
C)  Values 
D)  Representations 
E)  Symbols

Question 18

The values of the marketing department culture at Clean Toothpaste Manufacturing, Inc., do not match with those of the overall organization, and the department consistently challenges the values of Clean Toothpaste and lobbies for change. The marketing department's culture can be described as a(n)

Accepted Answer

A)  counterculture. 
B)  diverse culture. 
C)  fragmented culture. 
D)  individualized culture. 
E)  customer service culture. 
A)  counterculture. 
B)  diverse culture. 
C)  fragmented culture. 
D)  individualized culture. 
E)  customer service culture.

Question 19

Formal mentoring programs have always existed in companies, but their use is increasing.

Accepted Answer

A) True 
 B)False

Question 20

Why are mergers and acquisitions not considered one of the best methods to change an organization's culture?

Accepted Answer

Merging two companies with two distinct

The anticipatory stage of socialization begins the day an employee starts work.

In organizations with fragmented cultures, there is sociability and solidarity.

Magnus's company holds meetings every Monday morning. Magnus is responsible for sharing an anecdote, an account, or a legend about the company for every first Monday of the month to keep everyone reminded of where they work and what is important. Magnus is responsibility for sharing

Organizations that have mercenary cultures are likely to be very political.

Subcultures unite a smaller subset of the organization's employees.

Which of the following hold(s) that potential employees will be attracted to organizations whose cultures match their own personality, organizations will weed out the potential misfits, and the remaining misfits will leave due to being unhappy or ineffective?

Strong cultures are always good cultures as they guide their employees toward the most successful organizational outcomes.

________ is(are) the jargon, slang, and slogans used within the walls of an organization.

Which of the following culture types reduces treatment errors in medical settings?

Which of the following is an example of the observable artifacts category of espoused values?

Most merged companies operate under a ________ for an extended period of time.

Who among the following represent probably the biggest driver of culture?

Which of the following is an example of a realistic job preview?

________ are the daily or weekly planned routines that occur in an organization.

The values of the marketing department culture at Clean Toothpaste Manufacturing, Inc., do not match with those of the overall organization, and the department consistently challenges the values of Clean Toothpaste and lobbies for change. The marketing department's culture can be described as a(n)

Formal mentoring programs have always existed in companies, but their use is increasing.

Why are mergers and acquisitions not considered one of the best methods to change an organization's culture?

What Is Organizational Behavior?

Job Performance

Organizational Commitment

Job Satisfaction

Stress

Motivation

Trust, Justice, and Ethics

Learning and Decision Making

Personality and Cultural Values

Ability

Teams: Characteristics and Diversity

Teams: Processes and Communication

Leadership: Power and Negotiation

Leadership: Styles and Behaviors

Organizational Structure

Filters

Exam 16: Organizational Culture

The anticipatory stage of socialization begins the day an employee starts work.

In organizations with fragmented cultures, there is ________ sociability and ________ solidarity.

Magnus's company holds meetings every Monday morning. Magnus is responsible for sharing an anecdote, an account, or a legend about the company for every first Monday of the month to keep everyone reminded of where they work and what is important. Magnus is responsibility for sharing

Organizations that have mercenary cultures are likely to be very political.

Subcultures unite a smaller subset of the organization's employees.

Which of the following hold(s) that potential employees will be attracted to organizations whose cultures match their own personality, organizations will weed out the potential misfits, and the remaining misfits will leave due to being unhappy or ineffective?

Strong cultures are always good cultures as they guide their employees toward the most successful organizational outcomes.

________ is(are) the jargon, slang, and slogans used within the walls of an organization.

Which of the following culture types reduces treatment errors in medical settings?

Which of the following is an example of the observable artifacts category of espoused values?

Most merged companies operate under a ________ for an extended period of time.

Who among the following represent probably the biggest driver of culture?

Which of the following is an example of a realistic job preview?

________ are the daily or weekly planned routines that occur in an organization.

The values of the marketing department culture at Clean Toothpaste Manufacturing, Inc., do not match with those of the overall organization, and the department consistently challenges the values of Clean Toothpaste and lobbies for change. The marketing department's culture can be described as a(n)

Formal mentoring programs have always existed in companies, but their use is increasing.

Why are mergers and acquisitions not considered one of the best methods to change an organization's culture?

What Is Organizational Behavior?

Job Performance

Organizational Commitment

Job Satisfaction

Stress

Motivation

Trust, Justice, and Ethics

Learning and Decision Making

Personality and Cultural Values

Ability

Teams: Characteristics and Diversity

Teams: Processes and Communication

Leadership: Power and Negotiation

Leadership: Styles and Behaviors

Organizational Structure

Filters

In organizations with fragmented cultures, there is sociability and solidarity.