Exam 16: Organizational Culture

Briefly describe the three major components of culture. Provide an example of each.

________ is(are) the degree to which group members think and act alike, and ________ represent(s) how friendly employees are to one another.

________ are formal events that are generally performed in front of an audience of organizational members.

In which stage of socialization do employees adopt the goals and values of the organization, recognize what the organization has been through, and converse with others in the organization using technical language and specific terms that only insiders would comprehend?

What is meant by person-organization fit? What are its advantages?

When the values of subcultures do not match those of the larger organization, the subcultures are known as fragmented cultures.

Which of the following is a process that begins before an employee starts work and does not end until an employee leaves the organization?

Which of the following are the beliefs, philosophies, and norms that a company explicitly states?

Which of the following represents the first stage in the socialization process?

The three stages of socialization are

The shared social knowledge within an organization regarding the rules, norms, and values that shape the attitudes and behaviors of its employees refers to organizational

At Rolce Technologies, the core design team of 10 employees has daily "stand-up" meetings. All the core design team members gather standing up for a rapid-fire update on current projects. These stand-up meetings are representative of which of the following components of the organization's culture?

County Medical Center has a good track record of treating patients well and discharging them in a timely manner. Then, in the span of one week, twelve patients suffer post-surgical bacterial infections that are resistant to drug treatment. Shortly afterward, the surgical and patient recovery teams gather to discuss the problem. One cardiac surgeon, Yvette, mentions that she read in a medical journal about a simple but effective method of reducing such infections. It involves encouraging and enforcing hand washing before all new patient contact. The key is to post reminders in every patient room and nurse station. There is also a smart phone app that will beep once every five minutes as a backup reminder. The hospital staff agrees to implement the protocol, and six months later the rate of infection has dropped by more than 50 percent. The hospital is striving to create a ________ culture.

Organizations that have successfully created a ________ culture have been shown to change employee attitudes and behaviors toward customers.

At the annual holiday party, ABC Airlines gives awards to employees to recognize examples of "going above and beyond" to serve customers. Almost all the employees who possibly can, attend. This is an example of

Which of the following statements about the encounter stage of socialization is True?

One of the main disadvantages of realistic job previews is that they are very expensive.

Petunia, Daisy, Constance, and Anna are four friends working at four different organizations. In Petunia's firm, Social Network Development, employees are both distant and disconnected from one another, whereas in Daisy's company, Solar Singularity, it is quite the opposite-employees are friendly, and they all think alike. Constance works for Credit Protection Services, where employees think alike but are not friendly to one another. Finally, Anna is employed at Living Trust Wealth Management, where employees are friendly, but they think differently and do their own thing. Petunia's firm, Social Network Development, can be described as having which of the following culture types?

Rigby has gotten his dream job working with one of the most prominent tech companies in Silicon Valley, and he is determined to make a good showing from the first day. The best way for him to do that is to

Organizations with friendly employees who all think alike are ________ cultures.