Question 1

________ are the manifestations of an organizational culture that everyone can see or talk about.

Accepted Answer

A)  Core values 
B)  Structural traits 
C)  Communal cultures 
D)  Networked cultures 
E)  Observable artifacts 
A)  Core values 
B)  Structural traits 
C)  Communal cultures 
D)  Networked cultures 
E)  Observable artifacts

Question 2

The socialization process ends once the employee stops needing outside help to handle the job.

Accepted Answer

A) True 
 B)False

Question 3

Ulrich finishes college with a degree in computer science. One of his favorite aspects of the discipline is that it is a fairly solitary endeavor. In school he got to work on projects by himself with little social interaction, and that is just how he likes it. After accepting a position as a programmer at VitalTech Resources, he is surprised to learn that he is required to s make a weekly progress report in front of the sales and marketing departments. The mere prospect makes him lightheaded and sweaty. He confesses his misgivings to his supervisor, who pairs him up with a more experienced programmer, Alison. She has been making these kinds of reports for years, and tells him not to worry. With Alison's help, Ulrich is able to feel more confident about making his presentation. He falters a few times during his first attempt, but Alison coaches him on ways to improve, and he is eventually able to confidently deliver a ten-minute report to a room full of thirty people. The arrangement between Alison and Ulrich is an example of

Accepted Answer

A)  mentoring. 
B)  acclimation. 
C)  diversity culture. 
D)  newcomer orientation. 
E)  a realistic job preview. 
A)  mentoring. 
B)  acclimation. 
C)  diversity culture. 
D)  newcomer orientation. 
E)  a realistic job preview.

Question 4

Walker International recently published its vision statement, which is an example of

Accepted Answer

A)  observable artifacts. 
B)  stories. 
C)  basic underlying assumptions. 
D)  rituals. 
E)  espoused values. 
A)  observable artifacts. 
B)  stories. 
C)  basic underlying assumptions. 
D)  rituals. 
E)  espoused values.

Question 5

Marie, the department manager at Verve, Inc., starts every Monday morning with a 60-minute department meeting where each member in the department gets five minutes to report progress; share stories of success and failure; and seek general input, advice, and information. Jeremy is responsible for sharing an anecdote, an account, or a legend about the company for every first Monday of the month to keep everyone reminded of where they work and what is important. What Marie and Jeremy are doing are parts of the observable artifacts component of culture.

Accepted Answer

A) True 
 B)False

Question 6

A culture that attempts to help the greater social good is a ________ culture.

Accepted Answer

A)  sustainability 
B)  customer service 
C)  safety 
D)  diversity 
E)  communal 
A)  sustainability 
B)  customer service 
C)  safety 
D)  diversity 
E)  communal

Question 7

Daisy, Petunia, Constance, and Anna are four friends working at four different organizations. In Petunia's firm, Social Network Development, employees are both distant and disconnected from one another, whereas in Daisy's company, Solar Singularity, it is quite the opposite-employees are friendly, and they all think alike. Constance works for Credit Protection Services, where employees think alike but are not friendly to one another. Finally, Anna is employed at Living Trust Wealth Management, where employees are friendly, but they think differently and do their own thing. Daisy's firm, Solar Singularity, can be described as having a(n) ________ culture.

Accepted Answer

A)  communal 
B)  mercenary 
C)  networked 
D)  fragmented 
E)  individualistic 
A)  communal 
B)  mercenary 
C)  networked 
D)  fragmented 
E)  individualistic

Question 8

Which of the following is the final stage of the socialization process?

Accepted Answer

A)  encounter 
B)  attrition 
C)  anticipatory 
D)  understanding and adaptation 
E)  selection 
A)  encounter 
B)  attrition 
C)  anticipatory 
D)  understanding and adaptation 
E)  selection

Question 9

________ is the degree to which an individual's personality and values match the culture of an organization.

Accepted Answer

A)  Reality shock 
B)  Culture strength 
C)  Communal culture 
D)  Integration framework 
E)  Person-organization fit 
A)  Reality shock 
B)  Culture strength 
C)  Communal culture 
D)  Integration framework 
E)  Person-organization fit

Question 10

The goal of an organization's socialization efforts should be to minimize ________ as much as possible.

Accepted Answer

A)  mentoring 
B)  diversity 
C)  reality shock 
D)  espoused values 
E)  newcomer orientation 
A)  mentoring 
B)  diversity 
C)  reality shock 
D)  espoused values 
E)  newcomer orientation

Question 11

Constance, Petunia, Daisy, and Anna are four friends working at four different organizations. In Petunia's firm, Social Network Development, employees are both distant and disconnected from one another, whereas in Daisy's company, Solar Singularity, it is quite the opposite-employees are friendly, and they all think alike. Constance works for Credit Protection Services, where employees think alike but are not friendly to one another. Finally, Anna is employed at Living Trust Wealth Management, where employees are friendly, but they think differently and do their own thing. Anna's firm, Living Trust Wealth Management, can be described as having which culture type?

Accepted Answer

A)  communal 
B)  mercenary 
C)  networked 
D)  fragmented 
E)  complex 
A)  communal 
B)  mercenary 
C)  networked 
D)  fragmented 
E)  complex

Question 12

When Mathilda first walked into the glass-enclosed lobby of Data Mining Solutions' headquarters, she observed an enormous three-dimensional recreation of the company's logo-a bright red question mark-hanging from the ceiling. As she was taken on a tour of the building, the same red question mark appeared painted along the hallways, in decals placed on all street-facing windows, and as a screen saver on the company computers. Such corporate branding is an example of which type of observable artifact?

Accepted Answer

A)  rituals 
B)  stories 
C)  symbols 
D)  language 
E)  physical structures 
A)  rituals 
B)  stories 
C)  symbols 
D)  language 
E)  physical structures

Question 13

Ron works for Advanced Family Medical Systems, often known simply as AdFaMS, and has earned the nickname "Mr. AdFaMS" because of his dedication to the company. Ron says it is not hard to be dedicated to a company he believes in as much as AdFaMS. However, Ron is not perfect. Which of the following is most likely the problem with Ron?

Accepted Answer

A)  He lacks a general willingness to help others. 
B)  He places a low level of trust in his managers. 
C)  He has problems with excessive work-related stress. 
D)  His emotional attachment to the company is minimal. 
E)  His job performance is lower than that of most other employees. 
A)  He lacks a general willingness to help others. 
B)  He places a low level of trust in his managers. 
C)  He has problems with excessive work-related stress. 
D)  His emotional attachment to the company is minimal. 
E)  His job performance is lower than that of most other employees.

Question 14

ASA in the "ASA framework," a process that can help keep culture of the organization strong, stands for

Accepted Answer

A)  anticipation-socialization-articulation. 
B)  attraction-selection-attrition. 
C)  attrition-selection-attraction. 
D)  attribution-submission-anticipation. 
E)  assertion-supplementation-apprehension. 
A)  anticipation-socialization-articulation. 
B)  attraction-selection-attrition. 
C)  attrition-selection-attraction. 
D)  attribution-submission-anticipation. 
E)  assertion-supplementation-apprehension.

Question 15

Cheryl, a supervisor with more than a dozen subordinates, is concerned about whether Carlos, a new employee, is fitting in properly with the department and the company as a whole. The best way for her to make that determination is to observe the

Accepted Answer

A)  kinds of things he talks about with other employees. 
B)  language he uses in company e-mails. 
C)  way he dresses at the office. 
D)  place he sits at lunch. 
E)  websites he visits. 
A)  kinds of things he talks about with other employees. 
B)  language he uses in company e-mails. 
C)  way he dresses at the office. 
D)  place he sits at lunch. 
E)  websites he visits.

Question 16

Physical structures say a lot about a culture.

Accepted Answer

A) True 
 B)False

Question 17

Corinne is looking forward to starting her new job at Flash Forward, a social-networking platform. Everything she has read suggests the company promotes a healthy work/life balance and supports causes that are important to her, such as sustainability and combating climate change. Walking to her desk on her first day, she sees posters in the hallway outlining the company values of "people over profit" and "work to live, not live to work." She smiles because that is how she feels about things, too. After a week on the job she finds herself eager to get to work each day and tackle new challenges, something she has never felt about a job before. Her co-workers are friendly and supportive, the management team seems genuinely concerned about morale and job satisfaction, and she learns the company gives all employees one week off per year with pay to perform charitable work of their choosing. All this makes Corinne proud to be a Flash Forward employee. Corinne is experiencing a high degree of

Accepted Answer

A)  subculture. 
B)  reality shock. 
C)  person-organization fit. 
D)  anticipatory socialization. 
E)  basic underlying assumptions. 
A)  subculture. 
B)  reality shock. 
C)  person-organization fit. 
D)  anticipatory socialization. 
E)  basic underlying assumptions.

Question 18

At Spinner Bearings, Inc., employees are distant and disconnected from one another. Based on this, the organizational culture at Spinner Bearings can be described as

Accepted Answer

A)  diversified. 
B)  fragmented. 
C)  individualized. 
D)  safety oriented. 
E)  service oriented. 
A)  diversified. 
B)  fragmented. 
C)  individualized. 
D)  safety oriented. 
E)  service oriented.

Question 19

________ is the process by which a junior-level employee develops a deep and long-lasting relationship with a more senior-level employee within the organization.

Accepted Answer

A)  Mentoring 
B)  Promotion 
C)  ASA framework 
D)  Socialization 
E)  Orientation 
A)  Mentoring 
B)  Promotion 
C)  ASA framework 
D)  Socialization 
E)  Orientation

Question 20

Which of the following is an advantage of a strong culture?

Accepted Answer

A)  It makes merging with another organization more simple. 
B)  It allows employees to identify themselves with the organization. 
C)  It can be "too much of a good thing" if it creates extreme behaviors. 
D)  It makes adapting to the environment less difficult. 
E)  It attracts and retains similar kinds of employees. 
A)  It makes merging with another organization more simple. 
B)  It allows employees to identify themselves with the organization. 
C)  It can be "too much of a good thing" if it creates extreme behaviors. 
D)  It makes adapting to the environment less difficult. 
E)  It attracts and retains similar kinds of employees.

________ are the manifestations of an organizational culture that everyone can see or talk about.

The socialization process ends once the employee stops needing outside help to handle the job.

Walker International recently published its vision statement, which is an example of

A culture that attempts to help the greater social good is a ________ culture.

Which of the following is the final stage of the socialization process?

________ is the degree to which an individual's personality and values match the culture of an organization.

The goal of an organization's socialization efforts should be to minimize ________ as much as possible.

ASA in the "ASA framework," a process that can help keep culture of the organization strong, stands for

Cheryl, a supervisor with more than a dozen subordinates, is concerned about whether Carlos, a new employee, is fitting in properly with the department and the company as a whole. The best way for her to make that determination is to observe the

Physical structures say a lot about a culture.

At Spinner Bearings, Inc., employees are distant and disconnected from one another. Based on this, the organizational culture at Spinner Bearings can be described as

________ is the process by which a junior-level employee develops a deep and long-lasting relationship with a more senior-level employee within the organization.

Which of the following is an advantage of a strong culture?

What Is Organizational Behavior?

Job Performance

Organizational Commitment

Job Satisfaction

Stress

Motivation

Trust, Justice, and Ethics

Learning and Decision Making

Personality and Cultural Values

Ability

Teams: Characteristics and Diversity

Teams: Processes and Communication

Leadership: Power and Negotiation

Leadership: Styles and Behaviors

Organizational Structure

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Exam 16: Organizational Culture

________ are the manifestations of an organizational culture that everyone can see or talk about.

The socialization process ends once the employee stops needing outside help to handle the job.

Walker International recently published its vision statement, which is an example of

A culture that attempts to help the greater social good is a ________ culture.

Which of the following is the final stage of the socialization process?

________ is the degree to which an individual's personality and values match the culture of an organization.

The goal of an organization's socialization efforts should be to minimize ________ as much as possible.

ASA in the "ASA framework," a process that can help keep culture of the organization strong, stands for

Cheryl, a supervisor with more than a dozen subordinates, is concerned about whether Carlos, a new employee, is fitting in properly with the department and the company as a whole. The best way for her to make that determination is to observe the

Physical structures say a lot about a culture.

At Spinner Bearings, Inc., employees are distant and disconnected from one another. Based on this, the organizational culture at Spinner Bearings can be described as

________ is the process by which a junior-level employee develops a deep and long-lasting relationship with a more senior-level employee within the organization.

Which of the following is an advantage of a strong culture?

What Is Organizational Behavior?

Job Performance

Organizational Commitment

Job Satisfaction

Stress

Motivation

Trust, Justice, and Ethics

Learning and Decision Making

Personality and Cultural Values

Ability

Teams: Characteristics and Diversity

Teams: Processes and Communication

Leadership: Power and Negotiation

Leadership: Styles and Behaviors

Organizational Structure

Filters