Exam 3: Process Planning

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Explain how the flow shop and the continuous process are similar.

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Both treat all of the outputs as exactly the same and the flow of work is relatively continuous.

In the product-process matrix,when the size of a batch increases significantly,with a corresponding decrease in output variety,then the flow shop is appropriate.

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What is the difference in a make-to-stock item and a make-to-order item?

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A make-to-stock item is produced in batches of some size that is economical for the firm and is then stocked in a warehouse where as a make-to-order item is usually produced in a batch of a size set by the customer and is delivered to the customer upon completion.

In the service industry why is it important to know exactly what characteristics of the service need to be emphasized? Give an example.

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When would it be better for a firm to use flow shops rather than continuous process?

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What two basis do shops use to formally plan their layouts to group the equipment and why?

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A general characteristic of a job shop is that it requires a small variety of inputs,and minimal variations in the time it takes for a complete "job".

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According to the service matrix developed by Schmenner,services with low contact intensity and customization attain profitability through high prices rather than high volumes.

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Continuous processes are characterized by low to moderate output variety and one to few in batch size.

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The concept of _____ ______ (Chase and Stewart,1994)is used by organizations to help guarantee their service,by anticipating where a service failure might occur and installing preventive measures.

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In cellular production,parts with similar processing requirements are called part families.What are some of the classifications for separating these parts?

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The product-process matrix developed by Hayes and Wheelwright (1979)explains how transformation systems vary from project-on the top left corner-to continuous processes-on the bottom right corner.Its vertical axis illustrates:

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Which of the following is false for job shops?

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Why is it difficult to layout the operations of a job shop? Explain.

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In what ways can a flow shop minimize costs (be specific)?

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What important advice did Chase and Tansik write about customer delivery systems,and why is it useful information?

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A logical,nominal,or virtual cell refers to a situation where the equipment is physically adjoining and reserved for production of only one part family.

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Of large scale and finite duration,_____ _____ tend to be non-repetitive,with multiple and often simultaneous,highly interdependent tasks.

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What is the difference between "make-to-stock" and "make-to-order"?

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As the costs of fixed equipment investments rise with the volume produced,companies move from project to job,flow,and then cell transformation systems.

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