Question 1

_____ is the vertical and horizontal configuration of departments, authority, and jobs within a company.

Accepted Answer

A)  Organizational index 
B)  Organizational engineering 
C)  Organizational orientation 
D)  Organizational structure 
A)  Organizational index 
B)  Organizational engineering 
C)  Organizational orientation 
D)  Organizational structure

Question 2

In the context of the job characteristics model, which of the following best defines autonomy?

Accepted Answer

A)  It is the degree to which a job gives workers the discretion, freedom, and independence to decide how and when to accomplish their work. 
B)  It is the process of increasing the number of different tasks that a worker performs within one particular job. 
C)  It is the degree to which a job is perceived to have a substantial impact on others inside or outside an organization. 
D)  It is the amount of information a job provides to workers about their work performance. 
A)  It is the degree to which a job gives workers the discretion, freedom, and independence to decide how and when to accomplish their work. 
B)  It is the process of increasing the number of different tasks that a worker performs within one particular job. 
C)  It is the degree to which a job is perceived to have a substantial impact on others inside or outside an organization. 
D)  It is the amount of information a job provides to workers about their work performance.

Question 3

Hippotian Inc. renders job consultancy services for a range of applicants. The employees of the company are departmentalized based on the type of applicants they deal with. These departments include disabled applicants, fresher applicants, managerial applicants, internship applicants, and senior citizen applicants. In this scenario, Hippotian Inc. most likely follows _____.

Accepted Answer

A)  functional departmentalization 
B)  product departmentalization 
C)  customer departmentalization 
D)  geographic departmentalization 
A)  functional departmentalization 
B)  product departmentalization 
C)  customer departmentalization 
D)  geographic departmentalization

Question 4

The designers at Fhontrake, a designer tailor shop, are organized into departments such as men's wear, women's wear, children's clothing, or infants' clothing based on the clients for whom they specialize in designing clothes. Given this information, which of the following organizational structures does Fhontrake most likely follow?

Accepted Answer

A)  Customer departmentalization 
B)  Product departmentalization 
C)  Functional departmentalization 
D)  Geographic departmentalization 
A)  Customer departmentalization 
B)  Product departmentalization 
C)  Functional departmentalization 
D)  Geographic departmentalization

Question 5

In a decentralized organization, workers closest to problems are authorized to make the decisions necessary to solve the problems on their own.

Accepted Answer

A) True 
 B)False

Question 6

Sannomsy, a confectionary company, uses similar conveyor belts with several interchangeable parts and the same procedure for the manufacture of all the toffees in its product line. This gives the company an advantage over its competitors in terms of consistency in quality, efficient processes, and price leadership. In the context of organizational authority, Sannomsy is most likely using _____.

Accepted Answer

A)  customization 
B)  decentralization 
C)  standardization 
D)  adaptation 
A)  customization 
B)  decentralization 
C)  standardization 
D)  adaptation

Question 7

Denzel, the production manager in a paper manufacturing company, advises the editorial manager of the company to increase the number of units of paper produced per week. In the context of organizational authority, Denzel is most likely exercising _____.

Accepted Answer

A)  pseudo-authority 
B)  staff authority 
C)  line authority 
D)  centralized authority 
A)  pseudo-authority 
B)  staff authority 
C)  line authority 
D)  centralized authority

Question 8

_____ is a method of subdividing work and workers into separate organizational units that take responsibility for completing particular tasks.

Accepted Answer

A)  Reengineering 
B)  Departmentalization 
C)  Decentralization 
D)  Class reconstruction 
A)  Reengineering 
B)  Departmentalization 
C)  Decentralization 
D)  Class reconstruction

Question 9

In the context of organizational structure, _____ is defined as the right to give commands, take action, and make decisions to achieve organizational objectives.

Accepted Answer

A)  centralization 
B)  motivation 
C)  influence 
D)  authority 
A)  centralization 
B)  motivation 
C)  influence 
D)  authority

Question 10

Empowering workers means permanently passing decision-making authority and responsibility from managers to workers.

Accepted Answer

A) True 
 B)False

Question 11

The third transfer that occurs with delegation of authority is that the manager gives the subordinate full authority over the budget, resources, and personnel needed to do a job.

Accepted Answer

A) True 
 B)False

Question 12

Tammy, the executive producer of a television channel, directed a creative associate to work on a proposal for an upcoming interview. Tammy was originally responsible for this, but he reassigned it because he was held up in a meeting. In the context of organizational authority, which of the following is best illustrated in this scenario?

Accepted Answer

A)  Delegation of authority 
B)  Centralization of authority 
C)  Staff authority 
D)  Concentrated authority 
A)  Delegation of authority 
B)  Centralization of authority 
C)  Staff authority 
D)  Concentrated authority

Question 13

Bovindar, a wholesale distributor of gym equipment, organizes its salesforce based on the region it caters to. Therefore, the salespeople who work in the north, south, east, and west regions of a country report to their respective department heads. In this scenario, which of the following organizational structures does Bovindar most likely follow?

Accepted Answer

A)  Functional departmentalization 
B)  Geographic departmentalization 
C)  Customer departmentalization 
D)  Product departmentalization 
A)  Functional departmentalization 
B)  Geographic departmentalization 
C)  Customer departmentalization 
D)  Product departmentalization

Question 14

At Afterbadge, a chain of stores that sells computer accessories, all the marketing activities are planned at the company headquarters. These plans are required to be carried out by the employees without any deviation. In the context of organizational authority, which of the following is best illustrated in this scenario?

Accepted Answer

A)  Delegation of authority 
B)  Centralization of authority 
C)  Staff authority 
D)  Distributed authority 
A)  Delegation of authority 
B)  Centralization of authority 
C)  Staff authority 
D)  Distributed authority

Question 15

The manager of Flogymki, a newly opened continental restaurant, decides to organize the restaurant's labor force into separate divisions for purchases, serving, home delivery, accounting, cooking, etc. Given this information, which of the following organizational structures does the restaurant manager intend to implement at Flogymki?

Accepted Answer

A)  Product departmentalization 
B)  Functional departmentalization 
C)  Customer departmentalization 
D)  Geographic departmentalization 
A)  Product departmentalization 
B)  Functional departmentalization 
C)  Customer departmentalization 
D)  Geographic departmentalization

Question 16

In the context of organizational authority, which of the following best defines staff authority?

Accepted Answer

A)  It is the right to command immediate subordinates in the chain of command. 
B)  It is the right to advise but not command others who are not subordinates in the chain of command. 
C)  It is an activity that contributes directly to creating or selling a company's products. 
D)  It is an activity that does not contribute directly to creating or selling a company's products but instead supports line activities. 
A)  It is the right to command immediate subordinates in the chain of command. 
B)  It is the right to advise but not command others who are not subordinates in the chain of command. 
C)  It is an activity that contributes directly to creating or selling a company's products. 
D)  It is an activity that does not contribute directly to creating or selling a company's products but instead supports line activities.

Question 17

Phillip is a mechanical engineer who works for an automobile company. He is assigned projects that require intensive designing and planning before its initiation. This is an example of job rotation.

Accepted Answer

A) True 
 B)False

Question 18

Staff functions are activities that directly contribute to creating and selling a company's products, whereas line functions are activities that support staff functions.

Accepted Answer

A) True 
 B)False

Question 19

_____ is a hybrid organizational structure in which two or more forms of departmentalization are used together.

Accepted Answer

A)  Customer departmentalization 
B)  Product departmentalization 
C)  Functional departmentalization 
D)  Matrix departmentalization 
A)  Customer departmentalization 
B)  Product departmentalization 
C)  Functional departmentalization 
D)  Matrix departmentalization

Question 20

Minimal managerial skills are required to make a network of independent organizations work well together in a virtual organization.

Accepted Answer

A) True 
 B)False

_____ is the vertical and horizontal configuration of departments, authority, and jobs within a company.

In the context of the job characteristics model, which of the following best defines autonomy?

In a decentralized organization, workers closest to problems are authorized to make the decisions necessary to solve the problems on their own.

Denzel, the production manager in a paper manufacturing company, advises the editorial manager of the company to increase the number of units of paper produced per week. In the context of organizational authority, Denzel is most likely exercising _____.

_____ is a method of subdividing work and workers into separate organizational units that take responsibility for completing particular tasks.

In the context of organizational structure, _____ is defined as the right to give commands, take action, and make decisions to achieve organizational objectives.

Empowering workers means permanently passing decision-making authority and responsibility from managers to workers.

The third transfer that occurs with delegation of authority is that the manager gives the subordinate full authority over the budget, resources, and personnel needed to do a job.

In the context of organizational authority, which of the following best defines staff authority?

Phillip is a mechanical engineer who works for an automobile company. He is assigned projects that require intensive designing and planning before its initiation. This is an example of job rotation.

Staff functions are activities that directly contribute to creating and selling a company's products, whereas line functions are activities that support staff functions.

_____ is a hybrid organizational structure in which two or more forms of departmentalization are used together.

Minimal managerial skills are required to make a network of independent organizations work well together in a virtual organization.

Management

The History of Management

Organizational Environments and Cultures

Ethics and Social Responsibility

Planning and Decision Making

Organizational Strategy

Innovation and Change

Global Management

Managing Teams

Managing Human Resource Systems

Managing Individuals and a Diverse Workforce

Motivation

Leadership

Managing Communication

Control

Managing Information

Managing Service and Manufacturing Operations

Filters

Exam 9: Designing Adaptive Organizations

_____ is the vertical and horizontal configuration of departments, authority, and jobs within a company.

In the context of the job characteristics model, which of the following best defines autonomy?

In a decentralized organization, workers closest to problems are authorized to make the decisions necessary to solve the problems on their own.

Denzel, the production manager in a paper manufacturing company, advises the editorial manager of the company to increase the number of units of paper produced per week. In the context of organizational authority, Denzel is most likely exercising _____.

_____ is a method of subdividing work and workers into separate organizational units that take responsibility for completing particular tasks.

In the context of organizational structure, _____ is defined as the right to give commands, take action, and make decisions to achieve organizational objectives.

Empowering workers means permanently passing decision-making authority and responsibility from managers to workers.

The third transfer that occurs with delegation of authority is that the manager gives the subordinate full authority over the budget, resources, and personnel needed to do a job.

In the context of organizational authority, which of the following best defines staff authority?

Phillip is a mechanical engineer who works for an automobile company. He is assigned projects that require intensive designing and planning before its initiation. This is an example of job rotation.

Staff functions are activities that directly contribute to creating and selling a company's products, whereas line functions are activities that support staff functions.

_____ is a hybrid organizational structure in which two or more forms of departmentalization are used together.

Minimal managerial skills are required to make a network of independent organizations work well together in a virtual organization.

Management

The History of Management

Organizational Environments and Cultures

Ethics and Social Responsibility

Planning and Decision Making

Organizational Strategy

Innovation and Change

Global Management

Managing Teams

Managing Human Resource Systems

Managing Individuals and a Diverse Workforce

Motivation

Leadership

Managing Communication

Control

Managing Information

Managing Service and Manufacturing Operations

Filters