Question 1

Intuition would be a major part of the input for a manager making what kind of decision?

Accepted Answer

A) programmed 
B) rational 
C) breakeven point 
D) nonprogrammed 
A) programmed 
B) rational 
C) breakeven point 
D) nonprogrammed

Question 2

The fourth step in the Z model of problem solving is:

Accepted Answer

A) data collection 
B) problem diagnosis 
C) impact analysis 
D) objective analysis of alternatives 
A) data collection 
B) problem diagnosis 
C) impact analysis 
D) objective analysis of alternatives

Question 3

Match the following:
-Engineer

Accepted Answer

A) A person's preference for gathering information and evaluating alternatives. 
B) A cognitive style where the individual evaluates options objectively and impersonally. 
C) Usually a positive influence on decision making that operates below the level of consciousness. 
D) An occupation where we find sensors/thinkers. 
E) This cognitive style can handle interpersonal problems well and tends to take calculated risks. 
A) A person's preference for gathering information and evaluating alternatives. 
B) A cognitive style where the individual evaluates options objectively and impersonally. 
C) Usually a positive influence on decision making that operates below the level of consciousness. 
D) An occupation where we find sensors/thinkers. 
E) This cognitive style can handle interpersonal problems well and tends to take calculated risks.

Question 4

An approach to minimize groupthink is to:

Accepted Answer

A) manipulate group members in order to increase peer pressure 
B) encourage rationalization 
C) denigrate the opposition 
D) re-examine the preferred solution even if consensus has been reached 
A) manipulate group members in order to increase peer pressure 
B) encourage rationalization 
C) denigrate the opposition 
D) re-examine the preferred solution even if consensus has been reached

Question 5

Group decision making may be slow, but it usually produces good decisions.

Accepted Answer

A) True 
 B)False

Question 6

A good group decision approach when an objective is to maximize the number of alternatives is:

Accepted Answer

A) brainstorming 
B) dialectical inquiry 
C) the Delphi technique 
D) nominal grouping 
A) brainstorming 
B) dialectical inquiry 
C) the Delphi technique 
D) nominal grouping

Question 7

General Motors encountered significant difficulties implementing quality circles in its German plants because workers expected to be directed by supervisors. Which of the following initiatives would best address GM's problem and improve participative problem solving and decision making?

Accepted Answer

A) Provide training in participative decision making 
B) Establish supervisory/worker boards 
C) Develop hiring processes that select team oriented individuals 
D) None of these 
A) Provide training in participative decision making 
B) Establish supervisory/worker boards 
C) Develop hiring processes that select team oriented individuals 
D) None of these

Question 8

You own and operate a small pizza shop.The shop has been profitable but it needs renovation.You start the renovation only to discover that a pizza chain has bought a vacant building two blocks away and plans to open a shop within 120 days.Undoubtedly, competition will intensify.You decide to accelerate renovation work.You are trying to:

Accepted Answer

A) escalate the risk 
B) avoid risk 
C) greatly minimize risk 
D) better manage risk by trying to improve your shop significantly before the other one opens 
A) escalate the risk 
B) avoid risk 
C) greatly minimize risk 
D) better manage risk by trying to improve your shop significantly before the other one opens

Question 9

Heuristics are shortcuts in decision making that save mental activity.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following would NOT be considered a symptom of groupthink?

Accepted Answer

A) illusion of invulnerability 
B) rationalization 
C) illusion of unanimity 
D) high conflict 
A) illusion of invulnerability 
B) rationalization 
C) illusion of unanimity 
D) high conflict

Question 11

What are advantages and disadvantages of group decision making?

Accepted Answer

In a group decision-making situation, mo

Question 12

Research indicates that women are:

Accepted Answer

A) less averse to risk than men 
B) more averse to risk than men 
C) the same as men with respect to risk aversion 
D) less inclined to commit resources to a losing course of action than men 
A) less averse to risk than men 
B) more averse to risk than men 
C) the same as men with respect to risk aversion 
D) less inclined to commit resources to a losing course of action than men

Question 13

Managers should acknowledge that some individuals do not respond well to participative decision making.

Accepted Answer

A) True 
 B)False

Question 14

Responsive creativity is:

Accepted Answer

A) discovering problems because you want to be creative 
B) discovering problems because you are expected to by the organization 
C) responding to problems presented to you because you want to be creative 
D) responding to a problem that is presented to you by others because it is part of your job 
A) discovering problems because you want to be creative 
B) discovering problems because you are expected to by the organization 
C) responding to problems presented to you because you want to be creative 
D) responding to a problem that is presented to you by others because it is part of your job

Question 15

Which decision-making model is the most realistic in portraying the managerial decision process?

Accepted Answer

A) rational 
B) garbage can 
C) bounded rationality 
D) incremental 
A) rational 
B) garbage can 
C) bounded rationality 
D) incremental

Question 16

Which of the following is NOT one of the explanations for the escalation of commitment?

Accepted Answer

A) cognitive dissonance theory 
B) optimism 
C) illusion of control 
D) high or low self-monitoring 
A) cognitive dissonance theory 
B) optimism 
C) illusion of control 
D) high or low self-monitoring

Question 17

The Blue Man Group frequently is confronted with a number of difficult decisions.Many of these decisions would be classified as programmable and unprogrammable.However, the feature states they have consistently made effective decisions as reflected by their continuous success.Which of the following is the best explanation for the Blue Man Group's good decision making?

Accepted Answer

A) a good fit between the type of decision and choice of decision-making model 
B) the consistent use of the bounded rationality model of decision making 
C) they understand the skill set of the founders and let each founder make decisions in areas where they have expertise 
D) they keep true to a vision and make sound business decisions in line with that vision 
A) a good fit between the type of decision and choice of decision-making model 
B) the consistent use of the bounded rationality model of decision making 
C) they understand the skill set of the founders and let each founder make decisions in areas where they have expertise 
D) they keep true to a vision and make sound business decisions in line with that vision

Question 18

Research has shown that anger, but not fear, increases escalation of commitment.

Accepted Answer

A) True 
 B)False

Question 19

Match the following:
-Problem Structure

Accepted Answer

A) A process that produces novel, unique, and useful ideas. 
B) When employees share goals to be attained in solving a problem. 
C) Amount, type, and level of information. 
D) The manager makes the decision without employees' input. 
E) An approach to problem solving that managers should use. 
A) A process that produces novel, unique, and useful ideas. 
B) When employees share goals to be attained in solving a problem. 
C) Amount, type, and level of information. 
D) The manager makes the decision without employees' input. 
E) An approach to problem solving that managers should use.

Question 20

Match the following:
-Satisficing

Accepted Answer

A) A relatively simple problem that can be solved with a standard rule. 
B) Logical, systematic problem solving. 
C) A solution that is timely and acceptable. 
D) An unstructured, unique problem situation that requires a creative solution. 
E) The practice of selecting an acceptable, but probably not the best solution. 
A) A relatively simple problem that can be solved with a standard rule. 
B) Logical, systematic problem solving. 
C) A solution that is timely and acceptable. 
D) An unstructured, unique problem situation that requires a creative solution. 
E) The practice of selecting an acceptable, but probably not the best solution.

Intuition would be a major part of the input for a manager making what kind of decision?

The fourth step in the Z model of problem solving is:

Match the following: -Engineer

An approach to minimize groupthink is to:

Group decision making may be slow, but it usually produces good decisions.

A good group decision approach when an objective is to maximize the number of alternatives is:

General Motors encountered significant difficulties implementing quality circles in its German plants because workers expected to be directed by supervisors. Which of the following initiatives would best address GM's problem and improve participative problem solving and decision making?

Heuristics are shortcuts in decision making that save mental activity.

Which of the following would NOT be considered a symptom of groupthink?

What are advantages and disadvantages of group decision making?

Research indicates that women are:

Managers should acknowledge that some individuals do not respond well to participative decision making.

Responsive creativity is:

Which decision-making model is the most realistic in portraying the managerial decision process?

Which of the following is NOT one of the explanations for the escalation of commitment?

Research has shown that anger, but not fear, increases escalation of commitment.

Match the following: -Problem Structure

Match the following: -Satisficing

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

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Exam 10: Decision Making by Individuals and Groups

Intuition would be a major part of the input for a manager making what kind of decision?

The fourth step in the Z model of problem solving is:

Match the following: -Engineer

An approach to minimize groupthink is to:

Group decision making may be slow, but it usually produces good decisions.

A good group decision approach when an objective is to maximize the number of alternatives is:

General Motors encountered significant difficulties implementing quality circles in its German plants because workers expected to be directed by supervisors. Which of the following initiatives would best address GM's problem and improve participative problem solving and decision making?

Heuristics are shortcuts in decision making that save mental activity.

Which of the following would NOT be considered a symptom of groupthink?

What are advantages and disadvantages of group decision making?

Research indicates that women are:

Managers should acknowledge that some individuals do not respond well to participative decision making.

Responsive creativity is:

Which decision-making model is the most realistic in portraying the managerial decision process?

Which of the following is NOT one of the explanations for the escalation of commitment?

Research has shown that anger, but not fear, increases escalation of commitment.

Match the following: -Problem Structure

Match the following: -Satisficing

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters