Question 1

Which of the following statements regarding group cohesion is NOT accurate?

Accepted Answer

A) Group cohesion can enhance job satisfaction for members. 
B) Group cohesion can enhance organizational productivity. 
C) Highly cohesive groups tend to have higher interpersonal exchanges away from the workplace. 
D) Highly cohesive groups are better able to control and manage their membership better than work groups low in cohesion. 
A) Group cohesion can enhance job satisfaction for members. 
B) Group cohesion can enhance organizational productivity. 
C) Highly cohesive groups tend to have higher interpersonal exchanges away from the workplace. 
D) Highly cohesive groups are better able to control and manage their membership better than work groups low in cohesion.

Question 2

Which of the following would NOT be considered a formal or deliberately designed group in a work setting?

Accepted Answer

A) project team 
B) council of department heads 
C) executive committee 
D) lunch hour table group 
A) project team 
B) council of department heads 
C) executive committee 
D) lunch hour table group

Question 3

Identify and briefly discuss the four distinguishing characteristics of a mature (well-functioning) group.

Accepted Answer

The distinguishing characteristics inclu

Question 4

Which of the following includes the set of interpersonal issues that need to be addressed according to the group development model?

Accepted Answer

A) purpose, methods, and outcomes 
B) trust, personal comfort, and security 
C) trust, personal comfort, and inclusion 
D) inclusion, personal comfort, and control 
A) purpose, methods, and outcomes 
B) trust, personal comfort, and security 
C) trust, personal comfort, and inclusion 
D) inclusion, personal comfort, and control

Question 5

Self-managed teams are broad-based work teams that deal with issues beyond quality.

Accepted Answer

A) True 
 B)False

Question 6

Match the following:
-Consensus Testing

Accepted Answer

A) Emotional closeness to other group members. 
B) A task function of a team. 
C) Closeness to the group and its members achieved through tasks and activities. 
D) Set of authority and task relations among a group's members. 
E) A maintenance function of a team or group. 
A) Emotional closeness to other group members. 
B) A task function of a team. 
C) Closeness to the group and its members achieved through tasks and activities. 
D) Set of authority and task relations among a group's members. 
E) A maintenance function of a team or group.

Question 7

Groups emphasize shared leadership, mutual accountability, and collective work products.

Accepted Answer

A) True 
 B)False

Question 8

Psychological intimacy and integrated involvement need to be achieved in the same team or group.

Accepted Answer

A) True 
 B)False

Question 9

A highly cohesive group can set performance output at a level below standard.

Accepted Answer

A) True 
 B)False

Question 10

What factors of a group work situation affect cohesiveness?

Accepted Answer

Numerous factors can positively and nega

Question 11

Work groups place a strong emphasis on:

Accepted Answer

A) shared leadership 
B) mutual accountability 
C) products that require collective work 
D) individual accountability 
A) shared leadership 
B) mutual accountability 
C) products that require collective work 
D) individual accountability

Question 12

The contributor role in a team is usually occupied by someone who:

Accepted Answer

A) is a good devil's advocate 
B) is a collaborator 
C) is a good facilitator, listener, and communicator 
D) provides data and necessary information for problem solutions 
A) is a good devil's advocate 
B) is a collaborator 
C) is a good facilitator, listener, and communicator 
D) provides data and necessary information for problem solutions

Question 13

The punctuated equilibrium model of group development proposes that groups do not necessarily progress linearly from one step to another in a predetermined sequence.

Accepted Answer

A) True 
 B)False

Question 14

At what stage of group development is the leader's role primarily one of recognition of the group's achievements?

Accepted Answer

A) forming 
B) norming 
C) storming 
D) adjourning 
A) forming 
B) norming 
C) storming 
D) adjourning

Question 15

The issue of work team process issues has become less complex in the global workplace due to the ability to use virtual work teams.

Accepted Answer

A) True 
 B)False

Question 16

An effective team exhibits:

Accepted Answer

A) no weaknesses 
B) shared leadership 
C) intragroup conflict 
D) formal, designated leadership 
A) no weaknesses 
B) shared leadership 
C) intragroup conflict 
D) formal, designated leadership

Question 17

Match the following:
-Norm

Accepted Answer

A) A group member who fails to contribute to group tasks and relies on others to carry the group. 
B) A strong group characteristic that functions to keep members together as a group; or the force that ties group members together. 
C) An expected behavior that group members use as a standard. 
D) The phenomenon of a group member losing his/her sense of belonging, contribution to the group, and accountability to the group. 
E) Two or more persons with mutually reinforcing skills and commitment to one another to accomplish a task goal. 
A) A group member who fails to contribute to group tasks and relies on others to carry the group. 
B) A strong group characteristic that functions to keep members together as a group; or the force that ties group members together. 
C) An expected behavior that group members use as a standard. 
D) The phenomenon of a group member losing his/her sense of belonging, contribution to the group, and accountability to the group. 
E) Two or more persons with mutually reinforcing skills and commitment to one another to accomplish a task goal.

Question 18

All of the following are considered important work process issues except:

Accepted Answer

A) diversity 
B) competitive behaviors 
C) cooperative behaviors 
D) role specification 
A) diversity 
B) competitive behaviors 
C) cooperative behaviors 
D) role specification

Question 19

Teams are appropriate where:

Accepted Answer

A) the knowledge and talent of workers are dispersed across members and require integration 
B) tasks are independent and complex 
C) tasks are simple and routine 
D) knowledge and talent is placed in highly skilled individuals 
A) the knowledge and talent of workers are dispersed across members and require integration 
B) tasks are independent and complex 
C) tasks are simple and routine 
D) knowledge and talent is placed in highly skilled individuals

Question 20

The behavioral norms expected within work groups and considered to be among the most important from the organization's perspective are known as:

Accepted Answer

A) visions 
B) organizational culture and credos 
C) group cohesion 
D) groupthink 
A) visions 
B) organizational culture and credos 
C) group cohesion 
D) groupthink

Which of the following statements regarding group cohesion is NOT accurate?

Which of the following would NOT be considered a formal or deliberately designed group in a work setting?

Identify and briefly discuss the four distinguishing characteristics of a mature (well-functioning) group.

Which of the following includes the set of interpersonal issues that need to be addressed according to the group development model?

Self-managed teams are broad-based work teams that deal with issues beyond quality.

Match the following: -Consensus Testing

Groups emphasize shared leadership, mutual accountability, and collective work products.

Psychological intimacy and integrated involvement need to be achieved in the same team or group.

A highly cohesive group can set performance output at a level below standard.

What factors of a group work situation affect cohesiveness?

Work groups place a strong emphasis on:

The contributor role in a team is usually occupied by someone who:

The punctuated equilibrium model of group development proposes that groups do not necessarily progress linearly from one step to another in a predetermined sequence.

At what stage of group development is the leader's role primarily one of recognition of the group's achievements?

The issue of work team process issues has become less complex in the global workplace due to the ability to use virtual work teams.

An effective team exhibits:

Match the following: -Norm

All of the following are considered important work process issues except:

Teams are appropriate where:

The behavioral norms expected within work groups and considered to be among the most important from the organization's perspective are known as:

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Exam 9: Work Teams and Groups

Which of the following statements regarding group cohesion is NOT accurate?

Which of the following would NOT be considered a formal or deliberately designed group in a work setting?

Identify and briefly discuss the four distinguishing characteristics of a mature (well-functioning) group.

Which of the following includes the set of interpersonal issues that need to be addressed according to the group development model?

Self-managed teams are broad-based work teams that deal with issues beyond quality.

Match the following: -Consensus Testing

Groups emphasize shared leadership, mutual accountability, and collective work products.

Psychological intimacy and integrated involvement need to be achieved in the same team or group.

A highly cohesive group can set performance output at a level below standard.

What factors of a group work situation affect cohesiveness?

Work groups place a strong emphasis on:

The contributor role in a team is usually occupied by someone who:

The punctuated equilibrium model of group development proposes that groups do not necessarily progress linearly from one step to another in a predetermined sequence.

At what stage of group development is the leader's role primarily one of recognition of the group's achievements?

The issue of work team process issues has become less complex in the global workplace due to the ability to use virtual work teams.

An effective team exhibits:

Match the following: -Norm

All of the following are considered important work process issues except:

Teams are appropriate where:

The behavioral norms expected within work groups and considered to be among the most important from the organization's perspective are known as:

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters