Exam 9: Work Teams and Groups

Which of the following statements best reflects the punctuated equilibrium model of group development?

Informal groups do not go through the same stages of group development that formal groups go through.

Although teams are an essential feature of a total quality work environment, there is a danger of insufficient training and direction if too many teams are formed quickly.

Match the following: -Status Structure

The skills a team leader requires includes:

Whereas psychological intimacy is more emotion based, integrated involvement is more behavior and activity based.

According to the group development model discussed in your text, a group addresses which of the following issues?

Match the following: -Punctuated Equilibrium

Match the following: -Integrator

Communication gatekeepers serve a maintenance role or function within groups.

Match the following: -Social Loafer

All of the following were consequences of work reorganization at Southwest Industries except:

Which of the following is a characteristic of a well-functioning group?

Upper echelon theory argues that:

A small number of people with complementary skills who are committed to a common mission, performance goals, and approach for which they hold themselves mutually accountable is known as a/an:

Match the following: -Cohesion

The standards that a work group uses to evaluate the behavior of its members are called:

All of the following would be considered positive norms of behavior within a group except:

Self-managed teams are sometimes called:

The set of authority and task relations among group members is known as: