Question 1

The fight-or-flight response to stress is based on an environmental demand that upsets a person's natural steady state according to the homeostatic approach.

Accepted Answer

A) True 
 B)False

Question 2

Which of the four approaches to stress appears most useful in understanding job and work-related stress?

Accepted Answer

Of the four approaches (homeostatic, cog

Question 3

The most notable self-imposed personal demand is probably:

Accepted Answer

A) child rearing 
B) workaholism 
C) civic duties 
D) being a perfectionist 
A) child rearing 
B) workaholism 
C) civic duties 
D) being a perfectionist

Question 4

The Type A behavior is also labeled coronary-prone behavior.

Accepted Answer

A) True 
 B)False

Question 5

An employee assistance program is:

Accepted Answer

A) an individual prevention approach to stress relief or reduction 
B) a first level or primary stress prevention approach 
C) an organizational approach to stress reduction 
D) normally an aftercare program for employee drug abusers 
A) an individual prevention approach to stress relief or reduction 
B) a first level or primary stress prevention approach 
C) an organizational approach to stress reduction 
D) normally an aftercare program for employee drug abusers

Question 6

The unconscious preparation to fight or flee that a person experiences when faced with any demand is known as:

Accepted Answer

A) avoidance 
B) instinct 
C) arousal 
D) stress 
A) avoidance 
B) instinct 
C) arousal 
D) stress

Question 7

Which of the following statements is most accurate?

Accepted Answer

A) The approach to stress will determine the stress response sequence. 
B) It is clear that perceptions lead to behavior, and consequently the stress response sequence is based on cognition that results in the release of chemical messengers. 
C) The stress response begins with the release of chemical messengers, primarily adrenaline, into the bloodstream. 
D) Researchers have not spent time characterizing when the stress response begins but have rather focused on the results. 
A) The approach to stress will determine the stress response sequence. 
B) It is clear that perceptions lead to behavior, and consequently the stress response sequence is based on cognition that results in the release of chemical messengers. 
C) The stress response begins with the release of chemical messengers, primarily adrenaline, into the bloodstream. 
D) Researchers have not spent time characterizing when the stress response begins but have rather focused on the results.

Question 8

Nonwork demands may broadly be identified as home demands from an individual's personal life environment and personal demands that are self-imposed.

Accepted Answer

A) True 
 B)False

Question 9

The cognitive appraisal approach to stress emphasizes the fit between a person and his or her environment in terms of individual abilities and task or role demands.

Accepted Answer

A) True 
 B)False

Question 10

Match the following:
-Home Demands

Accepted Answer

A) Uncertainty and lack of control. 
B) Strenuous activities and hazardous substances. 
C) Child and day care arrangements. 
D) Abrasive personalities and domineering leadership. 
E) Confused expectations coming from others. 
A) Uncertainty and lack of control. 
B) Strenuous activities and hazardous substances. 
C) Child and day care arrangements. 
D) Abrasive personalities and domineering leadership. 
E) Confused expectations coming from others.

Question 11

Organizational costs of distress may take the form of all of the following except:

Accepted Answer

A) performance loss 
B) interpersonal conflicts 
C) sabotage 
D) medical illness 
A) performance loss 
B) interpersonal conflicts 
C) sabotage 
D) medical illness

Question 12

The Real World feature 7.1 revealed the impact of work stress and ultimate resignation of Pfizer CEO Jeff Kindler. Kindler's sources of stress included all of the following except:

Accepted Answer

A) lack of control 
B) heavy workload 
C) lack of internal operational support (No COO) 
D) technostress 
A) lack of control 
B) heavy workload 
C) lack of internal operational support (No COO) 
D) technostress

Question 13

Men and women have different vulnerabilities to stress.

Accepted Answer

A) True 
 B)False

Question 14

Role ambiguity is:

Accepted Answer

A) the difficulty stemming from a situation where expectations of two roles conflict 
B) conflicting expectations within a single role 
C) the difficulty a person has in reconciling job demands and personal values 
D) the confusion one experiences related to the expectations of others 
A) the difficulty stemming from a situation where expectations of two roles conflict 
B) conflicting expectations within a single role 
C) the difficulty a person has in reconciling job demands and personal values 
D) the confusion one experiences related to the expectations of others

Question 15

A commonly used secondary individual stress prevention is:

Accepted Answer

A) time management 
B) leisure time pursuits 
C) learned optimism 
D) physical exercise 
A) time management 
B) leisure time pursuits 
C) learned optimism 
D) physical exercise

Question 16

Self-reliance is a healthy, secure, _____ pattern of behavior.

Accepted Answer

A) overdependent 
B) counterdependent 
C) psychologically distant 
D) interdependent 
A) overdependent 
B) counterdependent 
C) psychologically distant 
D) interdependent

Question 17

Match the following:
-Type A Personality

Accepted Answer

A) A healthy independent behavior pattern with the individual being able to develop supportive attachments to others. 
B) A personality resistant to distress. 
C) An unhealthy, insecure pattern of behavior that leads to separation from others. 
D) Coronary-prone behavior. 
E) An unhealthy, insecure pattern of behavior that leads to excessive attempts to achieve security through relationships with others. 
A) A healthy independent behavior pattern with the individual being able to develop supportive attachments to others. 
B) A personality resistant to distress. 
C) An unhealthy, insecure pattern of behavior that leads to separation from others. 
D) Coronary-prone behavior. 
E) An unhealthy, insecure pattern of behavior that leads to excessive attempts to achieve security through relationships with others.

Question 18

The text states that the same stressful events may lead to distress and strain for one person and to excitement and healthy results for another. The Science feature of Chapter 7 reported the results of whether the effect of interpersonal conflict on employee affective distress reaction could be moderated by personality agreeableness and social support. Which of the following statements was not supported by this study?

Accepted Answer

A) interpersonal conflict serves as a stressor for all individuals and agreeableness and social support can moderate the impact on affective distress responses 
B) agreeable individuals expressed less negative affect than those with less agreeable dispositions 
C) social support was found to moderate the negative effects of interpersonal conflict 
D) agreeable individuals were less distressed in the face of interpersonal conflict than less agreeable individuals 
A) interpersonal conflict serves as a stressor for all individuals and agreeableness and social support can moderate the impact on affective distress responses 
B) agreeable individuals expressed less negative affect than those with less agreeable dispositions 
C) social support was found to moderate the negative effects of interpersonal conflict 
D) agreeable individuals were less distressed in the face of interpersonal conflict than less agreeable individuals

Question 19

A personality that tends to be resistant to distress is:

Accepted Answer

A) overdependent 
B) Type A in nature 
C) counterdependent 
D) hardy 
A) overdependent 
B) Type A in nature 
C) counterdependent 
D) hardy

Question 20

A manager who presses employees for both very fast work and high-quality work would likely cause:

Accepted Answer

A) interrole conflict 
B) intrarole conflict 
C) person-role conflict 
D) role ambiguity 
A) interrole conflict 
B) intrarole conflict 
C) person-role conflict 
D) role ambiguity

The fight-or-flight response to stress is based on an environmental demand that upsets a person's natural steady state according to the homeostatic approach.

Which of the four approaches to stress appears most useful in understanding job and work-related stress?

The most notable self-imposed personal demand is probably:

The Type A behavior is also labeled coronary-prone behavior.

An employee assistance program is:

The unconscious preparation to fight or flee that a person experiences when faced with any demand is known as:

Which of the following statements is most accurate?

Nonwork demands may broadly be identified as home demands from an individual's personal life environment and personal demands that are self-imposed.

The cognitive appraisal approach to stress emphasizes the fit between a person and his or her environment in terms of individual abilities and task or role demands.

Match the following: -Home Demands

Organizational costs of distress may take the form of all of the following except:

The Real World feature 7.1 revealed the impact of work stress and ultimate resignation of Pfizer CEO Jeff Kindler. Kindler's sources of stress included all of the following except:

Men and women have different vulnerabilities to stress.

Role ambiguity is:

A commonly used secondary individual stress prevention is:

Self-reliance is a healthy, secure, _____ pattern of behavior.

Match the following: -Type A Personality

A personality that tends to be resistant to distress is:

A manager who presses employees for both very fast work and high-quality work would likely cause:

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Exam 7: Stress and Well-Being at Work

The fight-or-flight response to stress is based on an environmental demand that upsets a person's natural steady state according to the homeostatic approach.

Which of the four approaches to stress appears most useful in understanding job and work-related stress?

The most notable self-imposed personal demand is probably:

The Type A behavior is also labeled coronary-prone behavior.

An employee assistance program is:

The unconscious preparation to fight or flee that a person experiences when faced with any demand is known as:

Which of the following statements is most accurate?

Nonwork demands may broadly be identified as home demands from an individual's personal life environment and personal demands that are self-imposed.

The cognitive appraisal approach to stress emphasizes the fit between a person and his or her environment in terms of individual abilities and task or role demands.

Match the following: -Home Demands

Organizational costs of distress may take the form of all of the following except:

The Real World feature 7.1 revealed the impact of work stress and ultimate resignation of Pfizer CEO Jeff Kindler. Kindler's sources of stress included all of the following except:

Men and women have different vulnerabilities to stress.

Role ambiguity is:

A commonly used secondary individual stress prevention is:

Self-reliance is a healthy, secure, _____ pattern of behavior.

Match the following: -Type A Personality

A personality that tends to be resistant to distress is:

A manager who presses employees for both very fast work and high-quality work would likely cause:

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters