Exam 14: Managing Projects

You are working as a project manager for a small IT consulting firm and have been asked to create a plan for reviewing and auditing completed projects in order to gauge their success. What factors will you use to measure the success of a project? What questions would you ask in order to understand why a project succeeded or failed?

More timely information is a intangible benefit of information systems.

Which of the following is not one of the activities of the systems analyst?

A road map indicating the direction of systems development, the rationale, the current systems, new developments to consider, the management strategy, the implementation plan, and the budget is called a(n)

________ is the interaction of people and machines in the work environment, including the design of jobs, health issues, and the end-user interface of information systems.

In using a portfolio analysis to determine which IT projects to pursue, you would

A benefit of using TCO analysis to evaluate an information technology investment is that it is able to incorporate intangible and "soft" factors such as benefits and complexity costs.

The goal of sociotechnical design is to create systems where the organization and the technology change and adjust to one another.

The ________ is the part of the system that users interact with.

To best evaluate, from a financial standpoint, an IT investment whose benefits cannot be firmly established in advance, you would use