Question 1

Virtual reality systems

Accepted Answer

A)  provide engineers, designers, and factory managers with precise control over industrial design and manufacturing. 
B)  provide an important source of expertise for organizations. 
C)  allow groups to work together on documents. 
D)  provide architects, engineers, and medical workers with precise, photorealistic simulations of objects. 
E)  enable acquiring, storing, and disseminating knowledge documents in a virtual world. 
A)  provide engineers, designers, and factory managers with precise control over industrial design and manufacturing. 
B)  provide an important source of expertise for organizations. 
C)  allow groups to work together on documents. 
D)  provide architects, engineers, and medical workers with precise, photorealistic simulations of objects. 
E)  enable acquiring, storing, and disseminating knowledge documents in a virtual world. D

Question 2

Virtually all expert systems deal with problems of

Accepted Answer

A)  policy development. 
B)  classification. 
C)  logic and control. 
D)  high complexity. 
E)  imprecise rules. 
A)  policy development. 
B)  classification. 
C)  logic and control. 
D)  high complexity. 
E)  imprecise rules. B

Question 3

________ is the study of how computer programs can improve their performance without explicit programming.

Accepted Answer

A)  Neural networks 
B)  COP 
C)  Genetic algorithms 
D)  Machine learning 
E)  Intelligent techniques 
A)  Neural networks 
B)  COP 
C)  Genetic algorithms 
D)  Machine learning 
E)  Intelligent techniques D

Question 4

Which of the following does not describe the dimensions of knowledge in a firm?

Accepted Answer

A)  It is contextual and applicable only in relevant situations. 
B)  It is intangible. 
C)  It is subject to the laws of diminishing returns. 
D)  It is a cognitive event involving mental models. 
E)  It is enmeshed in a firm's culture. 
A)  It is contextual and applicable only in relevant situations. 
B)  It is intangible. 
C)  It is subject to the laws of diminishing returns. 
D)  It is a cognitive event involving mental models. 
E)  It is enmeshed in a firm's culture.

Question 5

________ seeks to enhance human perception by combining a live direct view of the physical world with computer-generated images.

Accepted Answer

A)  AR 
B)  VRML 
C)  CAD 
D)  KWS 
E)  LMS 
A)  AR 
B)  VRML 
C)  CAD 
D)  KWS 
E)  LMS

Question 6

Which type of intelligent agent models the behavior of consumers, stock markets, and more, by seeing them as autonomous agents that follow relatively simple rules for interaction?

Accepted Answer

A)  agent-based modeling 
B)  MOOC 
C)  augmented reality 
D)  VRML 
E)  genetic algorithm 
A)  agent-based modeling 
B)  MOOC 
C)  augmented reality 
D)  VRML 
E)  genetic algorithm

Question 7

An inference engine is

Accepted Answer

A)  a strategy for searching the rule base in case-based reasoning. 
B)  the programming environment of an expert system. 
C)  a method of organizing expert system knowledge into chunks. 
D)  a strategy used to search through the rule base in an expert system by forward chaining or backward chaining. 
E)  a programming algorithm used to create a virtual world using VRML. 
A)  a strategy for searching the rule base in case-based reasoning. 
B)  the programming environment of an expert system. 
C)  a method of organizing expert system knowledge into chunks. 
D)  a strategy used to search through the rule base in an expert system by forward chaining or backward chaining. 
E)  a programming algorithm used to create a virtual world using VRML.

Question 8

Backward chaining is

Accepted Answer

A)  a strategy for searching the rule base in an expert system that begins with information entered by the user. 
B)  the programming environment of an expert system. 
C)  a method of organizing expert system knowledge into chunks. 
D)  a strategy for searching the rule base in an expert system that begins with a hypothesis. 
E)  a programming algorithm used to create a virtual world using VRML. 
A)  a strategy for searching the rule base in an expert system that begins with information entered by the user. 
B)  the programming environment of an expert system. 
C)  a method of organizing expert system knowledge into chunks. 
D)  a strategy for searching the rule base in an expert system that begins with a hypothesis. 
E)  a programming algorithm used to create a virtual world using VRML.

Question 9

Which of the following is not used to capture tacit knowledge?

Accepted Answer

A)  expert system 
B)  case-based reasoning 
C)  fuzzy logic 
D)  neural network 
E)  knowledge base 
A)  expert system 
B)  case-based reasoning 
C)  fuzzy logic 
D)  neural network 
E)  knowledge base

Question 10

In this technique, descriptions of past experiences of human specialists are stored in a database for later retrieval when the user encounters a situation with similar characteristics.

Accepted Answer

A)  CBR 
B)  fuzzy logic 
C)  data mining 
D)  LMS 
E)  expert systems 
A)  CBR 
B)  fuzzy logic 
C)  data mining 
D)  LMS 
E)  expert systems

Question 11

Which of the following statements is not an accurate description of the importance of knowledge to a firm?

Accepted Answer

A)  Knowledge experiences network effects as more people share it. 
B)  Knowledge should be seen as an intangible key asset. 
C)  Knowledge enables firms to become more efficient in their use of scarce resources. 
D)  Knowledge is unconditional. 
E)  Much of the firm's value relies on being able to create knowledge. 
A)  Knowledge experiences network effects as more people share it. 
B)  Knowledge should be seen as an intangible key asset. 
C)  Knowledge enables firms to become more efficient in their use of scarce resources. 
D)  Knowledge is unconditional. 
E)  Much of the firm's value relies on being able to create knowledge.

Question 12

For a firm, organizational resources are needed to transform data into knowledge.

Accepted Answer

A) True 
 B)False

Question 13

Expert systems are expensive and time consuming to maintain because

Accepted Answer

A)  their rule base is so complex. 
B)  they rely on equipment that becomes outdated. 
C)  their rules must be reprogrammed every time there is a change in the environment, which in turn may change the applicable rules. 
D)  only the person who created the system knows exactly how it works, and may not be available when changes are needed. 
E)  it is difficult to program at this level of complexity without introducing software bugs. 
A)  their rule base is so complex. 
B)  they rely on equipment that becomes outdated. 
C)  their rules must be reprogrammed every time there is a change in the environment, which in turn may change the applicable rules. 
D)  only the person who created the system knows exactly how it works, and may not be available when changes are needed. 
E)  it is difficult to program at this level of complexity without introducing software bugs.

Question 14

Which of the following systems digitizes, indexes, and tags documents according to a coherent framework?

Accepted Answer

A)  wikis 
B)  CAD 
C)  document management 
D)  LMS 
E)  KMS 
A)  wikis 
B)  CAD 
C)  document management 
D)  LMS 
E)  KMS

Question 15

The last step in the knowledge management value chain is

Accepted Answer

A)  feedback. 
B)  acquire. 
C)  disseminate. 
D)  store. 
E)  apply. 
A)  feedback. 
B)  acquire. 
C)  disseminate. 
D)  store. 
E)  apply.

Question 16

Technology that consists of computer-based systems that attempt to emulate human behavior is called

Accepted Answer

A)  fuzzy logic. 
B)  neural networks. 
C)  AI technology. 
D)  genetic algorithms. 
E)  learning management systems. 
A)  fuzzy logic. 
B)  neural networks. 
C)  AI technology. 
D)  genetic algorithms. 
E)  learning management systems.

Question 17

Investment workstations

Accepted Answer

A)  provide engineers, designers, and factory managers with precise control over industrial design and manufacturing. 
B)  provide an important source of expertise for organizations. 
C)  allow groups to work together on documents. 
D)  are used by senior executives to plan the financial future of firms. 
E)  are used in the financial sector to analyze trading situations and manage the investment process. 
A)  provide engineers, designers, and factory managers with precise control over industrial design and manufacturing. 
B)  provide an important source of expertise for organizations. 
C)  allow groups to work together on documents. 
D)  are used by senior executives to plan the financial future of firms. 
E)  are used in the financial sector to analyze trading situations and manage the investment process.

Question 18

VRML requires the use of a powerful server as well as large amounts of bandwidth.

Accepted Answer

A) True 
 B)False

Question 19

Genetic algorithms

Accepted Answer

A)  develop solutions to particular problems using fitness, crossover, and mutation. 
B)  represent knowledge as groups of characteristics. 
C)  do not work for most problems. 
D)  are based on logic. 
E)  seek to emulate a human expert's way of solving problems. 
A)  develop solutions to particular problems using fitness, crossover, and mutation. 
B)  represent knowledge as groups of characteristics. 
C)  do not work for most problems. 
D)  are based on logic. 
E)  seek to emulate a human expert's way of solving problems.

Question 20

CAD workstations

Accepted Answer

A)  provide engineers, designers, and factory managers with precise control over industrial design and manufacturing. 
B)  provide an important source of expertise for organizations. 
C)  allow groups to work together on documents. 
D)  are high-end PCs used in the financial sector to analyze trading situations instantaneously and facilitate portfolio management. 
E)  facilitate employee learning. 
A)  provide engineers, designers, and factory managers with precise control over industrial design and manufacturing. 
B)  provide an important source of expertise for organizations. 
C)  allow groups to work together on documents. 
D)  are high-end PCs used in the financial sector to analyze trading situations instantaneously and facilitate portfolio management. 
E)  facilitate employee learning.

Virtual reality systems

Virtually all expert systems deal with problems of

________ is the study of how computer programs can improve their performance without explicit programming.

Which of the following does not describe the dimensions of knowledge in a firm?

________ seeks to enhance human perception by combining a live direct view of the physical world with computer-generated images.

Which type of intelligent agent models the behavior of consumers, stock markets, and more, by seeing them as autonomous agents that follow relatively simple rules for interaction?

An inference engine is

Backward chaining is

Which of the following is not used to capture tacit knowledge?

In this technique, descriptions of past experiences of human specialists are stored in a database for later retrieval when the user encounters a situation with similar characteristics.

Which of the following statements is not an accurate description of the importance of knowledge to a firm?

For a firm, organizational resources are needed to transform data into knowledge.

Expert systems are expensive and time consuming to maintain because

Which of the following systems digitizes, indexes, and tags documents according to a coherent framework?

The last step in the knowledge management value chain is

Technology that consists of computer-based systems that attempt to emulate human behavior is called

Investment workstations

VRML requires the use of a powerful server as well as large amounts of bandwidth.

Genetic algorithms

CAD workstations

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 11: Managing Knowledge

Virtual reality systems

Virtually all expert systems deal with problems of

________ is the study of how computer programs can improve their performance without explicit programming.

Which of the following does not describe the dimensions of knowledge in a firm?

________ seeks to enhance human perception by combining a live direct view of the physical world with computer-generated images.

Which type of intelligent agent models the behavior of consumers, stock markets, and more, by seeing them as autonomous agents that follow relatively simple rules for interaction?

An inference engine is

Backward chaining is

Which of the following is not used to capture tacit knowledge?

In this technique, descriptions of past experiences of human specialists are stored in a database for later retrieval when the user encounters a situation with similar characteristics.

Which of the following statements is not an accurate description of the importance of knowledge to a firm?

For a firm, organizational resources are needed to transform data into knowledge.

Expert systems are expensive and time consuming to maintain because

Which of the following systems digitizes, indexes, and tags documents according to a coherent framework?

The last step in the knowledge management value chain is

Technology that consists of computer-based systems that attempt to emulate human behavior is called

Investment workstations

VRML requires the use of a powerful server as well as large amounts of bandwidth.

Genetic algorithms

CAD workstations

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters